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The Straits Hotel & Suites

3.5 star property
Comfortable hotel, a quick walk to Dataran Pahlawan Melaka Megamall

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for The Straits Hotel & Suites

Outdoor pool
Property entrance
Flat-screen TV
Daily buffet breakfast (MYR 34 per person)
Reception

Reviews

7.6

Good

Popular amenities

  • Bar
    BarBar
  • Gym
    GymGym
  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available
  • Laundry
    LaundryLaundry

Check-in time

3:00 PM

Check-out time

12:00 PM
The price is RM186
RM214 total
includes taxes & fees
28 Jul - 29 Jul

Explore the area

Map
No 1-B , Jalan Melaka Raya 2, Taman Melaka Raya, Malacca City, 75000
  • Popular LocationDataran Pahlawan Melaka Megamall4 min walk
  • Popular LocationMahkota Parade Shopping Mall7 min walk
  • Popular LocationJonker Street Night Market17 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)103 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Shower booth was not really maintained. Water pressure was also not enough.
Satoshi
Jun 4, 2023
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About the area

Malacca City

The Straits Hotel & Suites is located in Taman Melaka Raya, a neighbourhood in Malacca City and is in a shopping district. Malacca Sultanate Palace Museum and Portuguese Settlement are cultural highlights, and some of the area's notable landmarks include A Famosa and Red Square. Mahkota Parade Shopping Mall and Christ Church are two other places to visit that come recommended.
Visit our Malacca City travel guideOpens in a new window

What's nearby

  • Dataran Pahlawan Melaka Megamall - 4 min walk
  • Mahkota Parade Shopping Mall - 7 min walk
  • Hatten Square - 8 min walk
  • A Famosa - 10 min walk
  • Jonker Street Night Market - 17 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 103 min drive

Restaurants

  • ‪东甲牛腩面 Sup Lembu Tangkak - ‬14 min walk
  • ‪McQuek's Satay Celup - ‬11 min walk
  • ‪Restoran Dong Fung 东方茶室 - ‬16 min walk
  • ‪Restoran Tiga Ros - ‬16 min walk
  • ‪Tea Garden 品茶闲 - ‬14 min walk

About this property

The Straits Hotel & Suites

Hotel near Dataran Pahlawan Melaka Megamall
Located close to Mahkota Medical Center and Mahkota Parade Shopping Mall, The Straits Hotel & Suites provides a poolside bar, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a lift and concierge services
Room features
All 352 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, kitchenettes and mini fridges

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MYR 34 for adults and MYR 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room kitchenette
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 23 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 80.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 34 for adults and from MYR 18 for children
  • Rollaway bed fee: MYR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Straits Hotel Malacca
Straits Hotel
Straits Malacca
The Straits & Suites
The Straits Hotel & Suites Hotel
The Straits Hotel & Suites Malacca City
The Straits Hotel & Suites Hotel Malacca City

Frequently asked questions

Does The Straits Hotel & Suites have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Straits Hotel & Suites?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at The Straits Hotel & Suites on 28 Jul 2024 start from RM 185.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Straits Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Straits Hotel & Suites?

Self-parking is free at this property.

What time is check-in at The Straits Hotel & Suites?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at The Straits Hotel & Suites?

Checkout is at noon.

Does The Straits Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Straits Hotel & Suites located?

Located in Taman Melaka Raya, this hotel is within a 10-minute walk of Dataran Pahlawan Melaka Megamall, Mahkota Parade Shopping Mall and Mahkota Medical Center. A Famosa and Malacca Sultanate Palace Museum are also within 15 minutes.

The Straits Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 147 out of 654 reviews" "
Rating 8 - Good. 283 out of 654 reviews" "
Rating 6 - Okay. 158 out of 654 reviews" "
Rating 4 - Poor. 45 out of 654 reviews" "
Rating 2 - Terrible. 21 out of 654 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Amir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall terrible.
Stayed 2 nights in Jun 2024

6/10 Okay

Rohayah

Travelled with partner
For a 1 bedroom unit, with living room and kitchenette, price was relatively cheap. Bathtub was ok too. But the bed and pillows were not great. Place a bit old. Aircon in the living room was not working. Good enough to just stay for the night.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

KAREN

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor standard. Very tired snd shabby hotel rooms. Paid for a deluxe room .. nothing deluxe about it.
Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Short stay
Toilet very dim and air con unstable in temperature control
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Oscar

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Hamzah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No activity to enjoy around the vicinity
Stayed 1 night in Jun 2023

8/10 Good

Satoshi

Business traveller
Liked: Cleanliness, staff & service
Shower booth was not really maintained. Water pressure was also not enough.
Stayed 1 night in Jun 2023

2/10 Terrible

PRIMA

Stayed 2 nights in Apr 2023

8/10 Good

Lam

Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Everything average.
Stayed 4 nights in Jan 2023

8/10 Good

Low, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room is clean and hotel is conveniently located within walking distance to shopping centre. Parking is easy and safe IMHO.

10/10 Excellent

Edwin ANG

Stayed 1 night in Jan 2023

2/10 Terrible

audrey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
paint on walls were peeling. access card keys had issues (need to tap a few times before the door can open ). Toilet stinks . air con noisy and kept me awake.
Stayed 2 nights in Sep 2022

8/10 Good

Nur Amirah

Stayed 2 nights in Jun 2022

10/10 Excellent

Satoshi

Business traveller
Disliked: Staff & service, property conditions & facilities
Its shower room was so dark. A shower head didn't work. No iron in a room. Furniture were broken.
Stayed 1 night in Jun 2022

4/10 Poor

Ng

Not valued for money , read before you stay
Went to the hotel for our anniversary stay and check with the hotel management if there was any hotel upgrade available after checking they say that we will need to pay extra $30sgd just for the upgrade. During check in, we shown them that we already paid for the room via Hotel.com app. However they insist for more than 3 times that we did not paid for the room and even though we show them the app and receipt, their system show none until one of them check 'properly' and say payment is done. No apologies was given by them and they just continue as per normal. The room TV was spoilt and they change the whole wall TV for us and yet the new TV couldn't change any channel so end up not using the TV. The bathroom was a little dirty and murky in color, there was no air circulation vent in the toilet so the air smells stale. Parking was free and there was a guard sitting near the entry/exit so parking near the guard is quite safe. Location is near to various amenities like family mart and 7-11. Breakfast was okay but not much selection. Overall, not that value for my money.
Stayed 1 night in Jun 2022

4/10 Poor

wee huat

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room toilet was dirty, the shower head wasn’t working,the drainage system wasn’t very good as the water during shower flow down the drain very slow. Sprayer at the toilet also spoilt. As is was just a night stay, so i cant be bother to complain or ask them to change.
Stayed 1 night in Jun 2022

4/10 Poor

Low, Singapore

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
After more than 2 years of MCO, the bed is horrible with bed bugs and shower control not working well. Unable to set to rain shower making bathing a bad experience after a hot day at Malacca.
Stayed 1 night in May 2022

10/10 Excellent

Satoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for business trip. A lot of reasonable restaurants around the hotel.
Stayed 1 night in May 2022

2/10 Terrible

Sebastian

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Eerie Walkway, Terrible Room Facilities
A very rundown hotel I can said. I checked out, after 15 mins I have checked in. Only the lobby is decorated with quite classy design. While the rest, the nightmare started when we reached our hotel's room level. The whole walkway is freaking dark with only one light I guess. So eerie like you are in those haunted movie scene. When we entered the hotel room, our jaws near dropped on the floor. Dusty floor with black stain everywhere, same goes to the toilet. I just wonder did housekeeping really clean the room properly. Poor TV reception showed only a white snow dots with few channels available. Jesus christ. Please at least make over your hotel rooms to make it more approchable and matched with the price offered. BTW, its just my 2 cents of opinion.
Stayed 1 night in Mar 2022

8/10 Good

Satoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Water pressure was not enough. Towels need to be changed to new sets.
Stayed 1 night in Feb 2022

10/10 Excellent

Muhamad Azhari

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Nursyahril Noodin

Liked: Staff & service
Stayed 2 nights in Jan 2021