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The Straits Hotel & Suites

Photo gallery for The Straits Hotel & Suites

Front of property
Outdoor pool
Outdoor pool
Outdoor pool
40-inch flat-screen TV with satellite channels, TV

Overview of The Straits Hotel & Suites

The Straits Hotel & Suites

3.5 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Kitchen
Map
No 1-B , Jalan Melaka Raya 2, Taman Melaka Raya, Malacca City, 75000

Explore the area

  • Popular LocationDataran Pahlawan Melaka Megamall4 min walk
  • Popular LocationA Famosa10 min walk
  • Popular LocationJonker Street Night Market17 min walk
  • AirportMalacca (MKZ-Batu Berendam)22 min drive

Room options

About this area

Malacca City

The Straits Hotel & Suites is located in Taman Melaka Raya, a neighbourhood in Malacca City, and is in a shopping district. Malacca Sultanate Palace Museum and Portuguese Settlement are cultural highlights, and some of the area's notable landmarks include A Famosa and Red Square. Yong Chuan Tian Temple and Maritime Museum Muzium Samudera are also worth visiting.

What's nearby

  • Dataran Pahlawan Melaka Megamall - 4 min walk
  • Mahkota Medical Center - 7 min walk
  • Hatten Square - 8 min walk
  • A Famosa - 10 min walk
  • Jonker Street Night Market - 17 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 89 min drive

About this property

The Straits Hotel & Suites

3.5-star hotel located in Taman Melaka Raya
At The Straits Hotel & Suites, you can look forward to a round-trip airport shuttle, a poolside bar and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A 24-hour front desk, smoke-free property and a front desk safe
  • Guest reviews give good marks for the pool, helpful staff and location
Room features
All 352 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak well of the overall comfort, size rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, kitchenettes and mini fridges

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 34 for adults and MYR 18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Kitchenette
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Mini fridge

More

  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 80.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 34 for adults and MYR 18 for children (approximately)
  • Rollaway bed fee: MYR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Straits Hotel Malacca
Straits Hotel
Straits Malacca
The Straits & Suites
The Straits Hotel & Suites Hotel
The Straits Hotel & Suites Malacca City
The Straits Hotel & Suites Hotel Malacca City

Frequently asked questions

Does The Straits Hotel & Suites have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at on 5 Dec 2022 start from RM 349.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Straits Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Straits Hotel & Suites?

Self-parking is free at this property.

What time is check-in at The Straits Hotel & Suites?

Check-in is from 3 PM - midnight.

What time is check-out at The Straits Hotel & Suites?

Checkout is at noon.

Does The Straits Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Straits Hotel & Suites located?

Located in Taman Melaka Raya, this hotel is within a 10-minute walk of Dataran Pahlawan Melaka Megamall, Mahkota Parade Shopping Mall and Mahkota Medical Center. A Famosa and Malacca Sultanate Palace Museum are also within 15 minutes.

Overall score and ratings

7.6

Good

Rating 10 - Excellent. 142 out of 634 reviews" "
" "10 - Excellent 22%
Rating 8 - Good. 279 out of 634 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 150 out of 634 reviews" "
" "6 - Okay 24%
Rating 4 - Poor. 44 out of 634 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 19 out of 634 reviews" "
" "2 - Terrible 3%

7.3/10

Cleanliness

7.6/10

Staff & service

6.9/10

Amenities

7.4/10

Property conditions & facilities

7.3/10

Eco-friendliness

8/10 Good

Nur Amirah
Stayed 2 nights in Jun 2022

10/10 Excellent

Satoshi
Business traveller
Disliked: Staff & service, property conditions & facilities
Its shower room was so dark. A shower head didn't work. No iron in a room. Furniture were broken.
Stayed 1 night in Jun 2022

4/10 Poor

Ng
Not valued for money , read before you stay
Went to the hotel for our anniversary stay and check with the hotel management if there was any hotel upgrade available after checking they say that we will need to pay extra $30sgd just for the upgrade. During check in, we shown them that we already paid for the room via Hotel.com app. However they insist for more than 3 times that we did not paid for the room and even though we show them the app and receipt, their system show none until one of them check 'properly' and say payment is done. No apologies was given by them and they just continue as per normal. The room TV was spoilt and they change the whole wall TV for us and yet the new TV couldn't change any channel so end up not using the TV. The bathroom was a little dirty and murky in color, there was no air circulation vent in the toilet so the air smells stale. Parking was free and there was a guard sitting near the entry/exit so parking near the guard is quite safe. Location is near to various amenities like family mart and 7-11. Breakfast was okay but not much selection. Overall, not that value for my money.
Stayed 1 night in Jun 2022

4/10 Poor

wee huat
Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room toilet was dirty, the shower head wasn’t working,the drainage system wasn’t very good as the water during shower flow down the drain very slow. Sprayer at the toilet also spoilt. As is was just a night stay, so i cant be bother to complain or ask them to change.
Stayed 1 night in Jun 2022

4/10 Poor

Low, Singapore
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
After more than 2 years of MCO, the bed is horrible with bed bugs and shower control not working well. Unable to set to rain shower making bathing a bad experience after a hot day at Malacca.
Stayed 1 night in May 2022

10/10 Excellent

Satoshi
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for business trip. A lot of reasonable restaurants around the hotel.
Stayed 1 night in May 2022

2/10 Terrible

Sebastian
Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Eerie Walkway, Terrible Room Facilities
A very rundown hotel I can said. I checked out, after 15 mins I have checked in. Only the lobby is decorated with quite classy design. While the rest, the nightmare started when we reached our hotel's room level. The whole walkway is freaking dark with only one light I guess. So eerie like you are in those haunted movie scene. When we entered the hotel room, our jaws near dropped on the floor. Dusty floor with black stain everywhere, same goes to the toilet. I just wonder did housekeeping really clean the room properly. Poor TV reception showed only a white snow dots with few channels available. Jesus christ. Please at least make over your hotel rooms to make it more approchable and matched with the price offered. BTW, its just my 2 cents of opinion.
Stayed 1 night in Mar 2022

8/10 Good

Satoshi
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Water pressure was not enough. Towels need to be changed to new sets.
Stayed 1 night in Feb 2022

10/10 Excellent

Muhamad Azhari
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Nursyahril Noodin
Liked: Staff & service
Stayed 2 nights in Jan 2021