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The Straits Hotel & Suites

Photo gallery for The Straits Hotel & Suites

Front of property
Outdoor pool
Bathroom sink
Dining
Reception

Overview of The Straits Hotel & Suites

The Straits Hotel & Suites

3.5 star property
7.6 out of 10 Good
7.6/10 Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
No 1-B , Jalan Melaka Raya 2, Taman Melaka Raya, Malacca City, 75000

Explore the area

  • Popular LocationDataran Pahlawan Melaka Megamall4 min walk
  • Popular LocationMahkota Parade Shopping Mall7 min walk
  • Popular LocationJonker Street Night Market17 min walk
  • AirportMalacca (MKZ-Batu Berendam)20 min drive

Room options

About this area

Malacca City

The Straits Hotel & Suites is located in Taman Melaka Raya, a neighbourhood in Malacca City, and is in a shopping district. Malacca Sultanate Palace Museum and Portuguese Settlement are cultural highlights, and some of the area's notable landmarks include A Famosa and Red Square. Mahkota Parade Shopping Mall and Christ Church are two other places to visit that come recommended.
Visit our Malacca City travel guideOpens in a new window
Map

What's nearby

  • Dataran Pahlawan Melaka Megamall - 4 min walk
  • Mahkota Parade Shopping Mall - 7 min walk
  • Mahkota Medical Center - 7 min walk
  • Hatten Square - 8 min walk
  • Jonker Street Night Market - 17 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 89 min drive

Restaurants

  • 东甲牛腩面 Sup Lembu Tangkak - 14 min walk
  • Bandar Hilir 面粉糕 - 14 min walk
  • Restoran Dong Fung 东方茶室 - 16 min walk
  • Restoran Baba Ang - 15 min walk
  • Restoran Tiga Ros - 16 min walk

About this property

The Straits Hotel & Suites

3.5-star hotel located in Taman Melaka Raya
Located close to Mahkota Medical Center and Mahkota Parade Shopping Mall, The Straits Hotel & Suites provides a return airport shuttle, a poolside bar and a cafe. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and a front desk safe
  • Meeting rooms, smoke-free property and a 24-hour front desk
  • Guest reviews give good marks for the pool, helpful staff and location
Room features
All 352 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak well of the comfortable, spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, kitchenettes and mini fridges

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 34 for adults and MYR 18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Kitchenette
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Mini fridge

More

  • Desk
  • Safe

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 80.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 34 for adults and from MYR 18 for children
  • Rollaway bed fee: MYR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Straits Hotel Malacca
Straits Hotel
Straits Malacca
The Straits & Suites
The Straits Hotel & Suites Hotel
The Straits Hotel & Suites Malacca City
The Straits Hotel & Suites Hotel Malacca City

Frequently asked questions

Does The Straits Hotel & Suites have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Straits Hotel & Suites?

As of 6 Jun 2023, prices found for a 1-night stay for 2 adults at The Straits Hotel & Suites on 2 Jul 2023 start from RM 330.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Straits Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Straits Hotel & Suites?

Self-parking is free at this property.

What time is check-in at The Straits Hotel & Suites?

Check-in is from 3 PM - midnight.

What time is check-out at The Straits Hotel & Suites?

Checkout is at noon.

Does The Straits Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Straits Hotel & Suites located?

Located in Taman Melaka Raya, this hotel is within a 10-minute walk of Dataran Pahlawan Melaka Megamall, Mahkota Parade Shopping Mall and Mahkota Medical Center. A Famosa and Malacca Sultanate Palace Museum are also within 15 minutes.

The Straits Hotel & Suites Reviews

The Straits Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 144 out of 643 reviews" "
" "10 - Excellent 22%
Rating 8 - Good. 283 out of 643 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 152 out of 643 reviews" "
" "6 - Okay 24%
Rating 4 - Poor. 44 out of 643 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 20 out of 643 reviews" "
" "2 - Terrible 3%

7.3/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

8/10 Good

Satoshi

Business traveller
Liked: Cleanliness, staff & service
Shower booth was not really maintained. Water pressure was also not enough.
Stayed 1 night in Jun 2023

2/10 Terrible

PRIMA

Stayed 2 nights in Apr 2023

8/10 Good

Lam

Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Everything average.
Stayed 4 nights in Jan 2023

8/10 Good

Low, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room is clean and hotel is conveniently located within walking distance to shopping centre. Parking is easy and safe IMHO.

10/10 Excellent

Edwin ANG

Stayed 1 night in Jan 2023

2/10 Terrible

audrey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
paint on walls were peeling. access card keys had issues (need to tap a few times before the door can open ). Toilet stinks . air con noisy and kept me awake.
Stayed 2 nights in Sep 2022

8/10 Good

Nur Amirah

Stayed 2 nights in Jun 2022

10/10 Excellent

Satoshi

Business traveller
Disliked: Staff & service, property conditions & facilities
Its shower room was so dark. A shower head didn't work. No iron in a room. Furniture were broken.
Stayed 1 night in Jun 2022

4/10 Poor

Ng

Not valued for money , read before you stay
Went to the hotel for our anniversary stay and check with the hotel management if there was any hotel upgrade available after checking they say that we will need to pay extra $30sgd just for the upgrade. During check in, we shown them that we already paid for the room via Hotel.com app. However they insist for more than 3 times that we did not paid for the room and even though we show them the app and receipt, their system show none until one of them check 'properly' and say payment is done. No apologies was given by them and they just continue as per normal. The room TV was spoilt and they change the whole wall TV for us and yet the new TV couldn't change any channel so end up not using the TV. The bathroom was a little dirty and murky in color, there was no air circulation vent in the toilet so the air smells stale. Parking was free and there was a guard sitting near the entry/exit so parking near the guard is quite safe. Location is near to various amenities like family mart and 7-11. Breakfast was okay but not much selection. Overall, not that value for my money.
Stayed 1 night in Jun 2022