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Imperial Heritage Melaka

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Executive Room | In-room safe, blackout curtains, free WiFi, wheelchair access
In-room safe, blackout curtains, free WiFi, wheelchair access
In-room safe, blackout curtains, free WiFi, wheelchair access
Imperial Deluxe  | In-room safe, blackout curtains, free WiFi, wheelchair access

Overview of Imperial Heritage Melaka

Imperial Heritage Melaka

3.5-star property

3.5/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
1, Jalan Merdeka, Malacca City, Malacca, 75000

Explore the area

  • Popular LocationDataran Pahlawan Melaka Megamall1 min walk
  • Popular LocationA Famosa5 min walk
  • Popular LocationKee Ann Food Street16 min walk
  • AirportMalacca (MKZ-Batu Berendam)22 min drive

Room options

About this area

Malacca City

Imperial Heritage Melaka is located in Taman Melaka Raya, a walkable area in Malacca City with good shopping. Klebang Beach and Pantai Kundor reflect the area's natural beauty and area attractions include Maritime Museum Muzium Samudera and Malacca Zoo. Mini Malaysia & ASEAN Cultural Park and Melaka Wonderland Theme Park & Resort are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Dataran Pahlawan Melaka Megamall - 1 min walk
  • Hatten Square - 2 min walk
  • Mahkota Medical Center - 5 min walk
  • A Famosa - 5 min walk
  • Kee Ann Food Street - 16 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 88 min drive

About this property

Imperial Heritage Melaka

3.5-star hotel in the heart of Taman Melaka Raya
Consider a stay at Imperial Heritage Melaka and take advantage of a terrace, dry cleaning/laundry services and a bar. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature Chinese cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fitness centre and a business centre.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and free newspapers
  • A 24-hour front desk, a computer station and multilingual staff
  • A lift, luggage storage and concierge services
  • Guest reviews speak well of the proximity to shopping
Room features
All guest rooms at Imperial Heritage Melaka have perks, such as climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews speak well of the size rooms at the property.
More amenities include:
  • Bathrooms with showers and bidets
  • Coffee/tea makers, daily housekeeping and phones

Languages

Arabic, Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 30 for adults and MYR 15 for children
  • 7 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Restoran Pei Zing
  • Yuzu House
  • Big Nyonya Restaurant
  • Amboi Restaurant
  • Nyonya Makko

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 30 for adults and MYR 15 for children (approximately)
  • Self-parking fee: MYR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Imperial Heritage Melaka Hotel Malacca
Imperial Heritage Melaka Hotel
Imperial Heritage Melaka Malacca
Imperial Heritage Melaka
Imperial Heritage Melaka Hotel
Imperial Heritage Melaka Malacca City
Imperial Heritage Melaka Hotel Malacca City

Frequently asked questions

Is Imperial Heritage Melaka pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at on 17 Oct 2022 start from RM 147.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Imperial Heritage Melaka?

Self-parking is available for MYR 20 per day. Limited spots are available.

What time is check-in at Imperial Heritage Melaka?

Check-in is from 3 PM - anytime.

What time is check-out at Imperial Heritage Melaka?

Checkout is at noon.

Where is Imperial Heritage Melaka located?

Located in Taman Melaka Raya, this hotel is 0.1 mi (0.1 km) from Dataran Pahlawan Melaka Megamall and 0.7 mi (1.1 km) from Jonker Street Night Market. Hatten Square and Mahkota Parade Shopping Mall are also within 5 minutes.

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 151 out of 835 reviews
5 - Excellent 18%
Rating 4 - Good. 327 out of 835 reviews
4 - Good 39%
Rating 3 - Okay. 224 out of 835 reviews
3 - Okay 27%
Rating 2 - Poor. 92 out of 835 reviews
2 - Poor 11%
Rating 1 - Terrible. 41 out of 835 reviews
1 - Terrible 5%

3.5/5

Cleanliness

3.7/5

Staff & service

3.4/5

Amenities

3.4/5

Property conditions & facilities

3.6/5

Eco-friendliness

4/5 Good

Timothy
Travelled with family and small children
Liked: Cleanliness
The hotel room is above average for its price and cleanliness is good. Air con seems old but it is working well. Toilet basin was leaking below, and they use the dustbin catch the drip. It's a heritage hotel, so my expectations weren't that high, just hope that they improve on that.
Stayed 2 nights in Sep 2022

4/5 Good

Sharon
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are friendly and helpful. I like it that the Check in and out is a breeze.
Stayed 2 nights in Sep 2022

5/5 Excellent

Harpreet
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is slight old but is nice.
Stayed 1 night in Jul 2022

5/5 Excellent

Steven C L
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2-Nite Imperial
Nice view from the room esp in corner room. Can see the view and waterway of Malacca. Near to food and shopping mall
Stayed 2 nights in Jun 2022

2/5 Poor

Aziz
Travelled with partner
Disliked: Amenities
During check-in I reminded the counter staff that I had reservation sometime 2019/2020 which was postponed due to Covid-19, and she told me that she will check with reservation as I told her that Expedia had been emailing them about this matter but with no response. Till we check-out there was no response from the counter staff. On the first day we went out at 11am and was back at 5.30pm and to our disappointment the room was not cleaned. Called the front office, lady counter staff said she will inform the housekeeping and waited till 6.05pm no show from housekeeping and when I called the front office again a guy answered and said the lady staff had had left for home. From then on everyday before leaving I had to go and looked for housekeeping staff and remind them to clean our room. The door-man Hussein and Ali were very approachable and helpful and obliging too. If we ever go back the Imperial it will be for these two staff only.
Stayed 4 nights in Jun 2022

4/5 Good

Dewi Juriah
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Sufficient beverages a s toiletries. However wifi was weak. No 2-pin plugs given for TV n tvbox. Toilet door broken.
Stayed 1 night in Jun 2022

4/5 Good

Chee Seng
Liked: Staff & service, amenities, property conditions & facilities
Very fast services, good location
Stayed 1 night in May 2022

5/5 Excellent

Yong Nyet
Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room I was allocated, air conditioning not cold, when they take out the filler is so thick with dust. Bad first impression
Stayed 3 nights in May 2022

4/5 Good

kok soon
Stayed 1 night in May 2022

1/5 Terrible

Noor
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021