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The Pines Melaka

Photo gallery for The Pines Melaka

City view
Outdoor pool
Outdoor pool
Outdoor pool
Poolside Suite Twin | Balcony

Overview of The Pines Melaka

The Pines Melaka

4.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry
Map
33, Jalan Tun Sri Lanang, Malacca City, 75100

Explore the area

  • Popular LocationKee Ann Food Street11 min walk
  • Popular LocationPlaza Hang Tuah13 min walk
  • Popular LocationJonker Street Night Market19 min walk
  • AirportMalacca (MKZ-Batu Berendam)15 min drive

Room options

About this area

Malacca City

Located in Malacca City, The Pines Melaka is in the city centre and on the riverwalk. Bukit China and The Stadthuys are local landmarks, and travellers looking to shop may want to visit The Shore Shopping Gallery and Plaza Hang Tuah. Travelling with kids? Consider Yong Chuan Tian Temple, or check out an event or a game at Hang Jebat Stadium.

What's nearby

  • Putra Specialist Hospital - 5 min walk
  • Kee Ann Food Street - 11 min walk
  • The Shore Oceanarium - 11 min walk
  • Plaza Hang Tuah - 13 min walk
  • Jonker Street Night Market - 19 min walk

Restaurants

  • Bulldog - 6 min walk
  • Mei Sin - 7 min walk
  • Seri Sahabat - 7 min walk
  • Lu Yeh Yen - 8 min walk
  • Manis J Nyonya Restaurant - 8 min walk

About this property

The Pines Melaka

4-star family-friendly hotel in the city centre
You can look forward to a cafe, a playground and dry cleaning/laundry services at The Pines Melaka. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Bike hire, free newspapers and multilingual staff
  • Wedding services, a lift and a computer station
  • Guest reviews speak well of the pool, helpful staff and location
Room features
All 387 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews say good things about the comfortable, spacious rooms at the property.
Extra amenities include:
  • Showers, bidets and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 coffee shop/cafe

Things to do

  • Bike rentals
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Pines Melaka Hotel Malacca
Pines Melaka Hotel
Pines Melaka Malacca
Pines Melaka
The Pines Melaka Hotel
The Pines Melaka Malacca City
The Pines Melaka Hotel Malacca City

Frequently asked questions

Does The Pines Melaka have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at on 2 Feb 2023 start from RM 170.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Pines Melaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Pines Melaka?

Self-parking is free at this property.

What time is check-in at The Pines Melaka?

Check-in is from 3 PM - midnight. After-hours check-in is not available.

What time is check-out at The Pines Melaka?

Checkout is at noon.

Where is The Pines Melaka located?

This family-friendly Malacca City hotel is located on the riverwalk, within a 5-minute walk of Bukit China, St. Peter's Church Melaka and Putra Specialist Hospital. The Shore Shopping Gallery and Plaza Hang Tuah are also within 15 minutes.

Can I cancel my reservation for free at The Pines Melaka and receive a full refund?

Yes, The Pines Melaka offers free cancellation on select room rates, because flexibility matters! Please refer to The Pines Melaka cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.2

Very good

Rating 10 - Excellent. 349 out of 868 reviews" "
" "10 - Excellent 40%
Rating 8 - Good. 367 out of 868 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 103 out of 868 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 31 out of 868 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 18 out of 868 reviews" "
" "2 - Terrible 2%

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Letitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room

10/10 Excellent

Tan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with sofa bed can accommodate 4 of us.

8/10 Good

Kok Chung

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Free sheltered parking during my stay.

8/10 Good

SAY KEE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate parking and walkable distance to some eating places. Nearby 7-11 is very convenient

10/10 Excellent

Chun That

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good stay in this Hotel, everything is good and we really like the big bathtub. I was in rushed to checkout and forgot to request for the payment receipt, but thanks to the quick response and help from their team especially the Front Office Manager Mr Chow to email me the payment receipt. Keep up the good work guys!

2/10 Terrible

See Sheong

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Shinichiro

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

CHANG

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Not bad
Stayed 1 night in Sep 2022

8/10 Good

Danisha

Stayed 2 nights in Aug 2022

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay and reasonable price paid. The rooms are clean and had a nice view too. Breakfast was packed food and tasty too. Location was relaxing. Staff are friendly and welcoming with big smile.
Stayed 1 night in Jun 2022