Experience the vibrant energy of The Shore Hotel & Residences, where you can unwind on the rooftop terrace or explore the shopping mall on site. Enjoy a coffee at the cafe, work out in the gym, take a dip in one of two pools or play basketball - this hotel has it all.
Located in Malacca City, The Shore Hotel & Residences is in the city centre and on the riverwalk. Red Square and Malacca Sultanate Palace Museum are notable landmarks, and travellers looking to shop may want to visit The Shore Shopping Gallery and Jonker Street Night Market. St Paul's Church and Dataran Pahlawan Melaka Megamall are two other places to visit that come recommended. Visit our Malacca City travel guide
GF-27, No. 193, Pinggiran Sungai Melaka, Jalan Persisiran Bunga Raya, Malacca City, Melaka, 75100
What's nearby
The Shore Shopping Gallery
1 min walk - 0.0 km
The Shore Oceanarium
1 min walk - 0.0 km
Jonker Street Night Market
7 min walk - 0.6 km
Dataran Pahlawan Melaka Megamall
17 min walk - 1.5 km
A Famosa
17 min walk - 1.5 km
Getting around
KB17 Pulau Sebang/Tampin Station
32 min drive
Malacca Intl. Airport (MKZ)
15 min drive
Restaurants
Seoul Garden
2 min walk
Nasi Kandar Ali Akbar
3 min walk
The Garden Terrace
1 min walk
Rock Bottom Kitchen + Bar Malacca
1 min walk
The Shore Malacca River
2 min walk
About this property
The Shore Hotel & Residences
Hotel near Jonker Street Night Market
Located close to The Shore Shopping Gallery and Red Square, The Shore Hotel & Residences provides a rooftop terrace, a shopping centre on-site and a coffee shop/cafe. Enjoy the gym, as well as activities such as basketball. Guests can also expect to find a garden, a hair salon and dry cleaning/laundry services.
You'll also find perks such as:
An indoor pool and a children's pool, along with sunloungers
Free self-parking
Buffet breakfast (surcharge), multilingual staff and a lift
A 24-hour front desk, ATM/banking services and free newspapers
Room features
All 511 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as sound-insulated walls and free bottled water.
More amenities include:
Rainfall showers, bidets and free toiletries
32-inch TVs with cable channels
Wardrobes/cupboards, balconies and electric kettles
Daily buffet breakfast available 7:00 AM to noon for a fee: MYR 30 for adults and MYR 25 for children
A coffee shop/cafe
A restaurant
Things to do
Basketball
Children's pool
Gym
Indoor pool
Shopping centre
Family friendly
Children's pool
Indoor pool
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Outdoors
Garden
On a river
Pool loungers
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
3 buildings
42 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Towels provided
Entertainment
32-inch TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
More
Air conditioning
Desk
Iron/ironing board
Laptop workspace
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MYR 100.00 per stay
Destination fee: MYR 2 per accommodation, per night.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately MYR 30 for adults and from MYR 25 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Pool access available from 7 AM to 7:00 PM
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Property is also known as
Shore Residences Apartment Melaka
Shore Residences Apartment
Shore Residences Melaka
Shore Residences Aparthotel Malacca
Shore Residences Aparthotel
Shore Residences Malacca
Shore Hotel Malacca
Shore Malacca
The Shore Hotel Residences
The Shore & Residences
The Shore Hotel Residences
The Shore Hotel & Residences Hotel
The Shore Hotel & Residences Malacca City
The Shore Hotel & Residences Hotel Malacca City
Frequently asked questions
Does The Shore Hotel & Residences have a pool?
Yes, this property has an indoor pool and a children's pool. Pool access is from 7 AM to 7:00 PM.
How much does it cost to stay at The Shore Hotel & Residences?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at The Shore Hotel & Residences on 14 Mar 2026 start from RM325, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Shore Hotel & Residences pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Shore Hotel & Residences?
Self-parking is free at this property.
What time is check-in at The Shore Hotel & Residences?
Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at The Shore Hotel & Residences?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Where is The Shore Hotel & Residences located?
Located in the heart of Malacca City, this hotel is within 1 mi (2 km) of The Shore Shopping Gallery, Jonker Street Night Market and Red Square. Malacca Sultanate Palace Museum and St Paul's Church are also within 1 mi (2 km).
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Reviews
The Shore Hotel & Residences Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
7.4
Location
6.6
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 65 out of 419 reviews
10 - Excellent
65
Rating 8 - Good. 146 out of 419 reviews
8 - Good
146
Rating 6 - Okay. 111 out of 419 reviews
6 - Okay
111
Rating 4 - Poor. 48 out of 419 reviews
4 - Poor
48
Rating 2 - Terrible. 49 out of 419 reviews
2 - Terrible
49
Reviews
6/10 Okay
Sara
5 Oct 2024
Disliked: Property conditions & facilities
Wedding Anniversary Getaway
Very run down establishment. Only 1 lot of shampoo and body wash provided for a couple over two nights.
The air conditioner is noisy and only operates at 18’.
There is no towel attendant for The Shore Hotel patrons ( share middle pool with Swisse Gardens who pay less for rooms and get towels) and vending machine was broken, so couldn’t get water or snacks.
There was always issues with the elevators.
Not much in the shopping complex.
Loved the Roof Top Pasma Bar. Staff there were absolutely amazing.
The residence didn't have WIFI but the place was good, clean and spacious overall. The toilets were clean too, although not perfect, is well maintained.
Water pressure from the shower is so-so but can do the job. The only drawback is that the cupboards seems a little dusty, so we didn't put anything in.
The aircon to the gym was also not working and equipment doesn't seem to be very well maintained. However, it should be ok for the price.
Ming Long
Stayed 4 nights in Feb 2024
6/10 Okay
Verified traveller
21 Feb 2024
Disliked: Cleanliness
The location of this hotel is convenient access to banks like bank rakyat and hlb, walking distance but difficult to give directions. I used Bunga Raya from the Shore Mall then reached shops like selling plus sized t shirts, shop like Mustaffa .jst walk straight.. Jonker st also got public bank. Eateries like mamak stalls, chinese food, bbq,hotpot , thai nearby /at Shore Jonker etc cendol,, nyonya, simple mee goteng or fried noodles etc l and chicken rice but i dont remember seeing jpnese food which anther location nearby got, Jln KJL 8? etc. Grab rides at the range below RM20 in melaka areas like Aeon Ayer Keroh, , Lotus Bdrya Melaka, Melaka Zoo, Some honey bee attraction, etc. Most vital, the rate not that exoensive. The lifts very jammed and crowded, at times have to wait very long .
Perfect for my first time trip to Hatyai. Definitely will stay here again.
Muhammad Izham
Stayed 1 night in Feb 2024
8/10 Good
Maria
28 Dec 2024
Liked: Cleanliness
No wifi service. It’s a families vacation hotel, crowded. Breakfast hv to wait because place small to accommodate big group. Lifts service very bad, 5 & more minute waiting. Breakfast menu the same
Overall the hotel just a so so not as what I expected. The front desk staff not friendly. Being a late check in customer & received a cold welcome is quite annoying.
A tired and weary building, in need of renovation, filthy in parts, air con noisy and rattles. The hotel joins with a similar attached hotel, and shares a dining room, so breakfast was busy, and average. Parts of the room were very aged, around floor/wall junction there was a lot of perished jointing materials. The lifts were slow and overworked, the balcony did not have any furniture.
Room dirty, bedsheets dirty, no wifi, lift need to wait long time.
Low
Stayed 2 nights in Sep 2022
6/10 Okay
Norfaraein Binti
16 Jul 2023
Disliked: Property conditions & facilities
I’ve booked apartment and studio suite. Both units are quite spacious but the conditions are not really good..wall paper in the apartment being tore, no unifi, airconds are not well functioning. As for the studio, the bed sheet got some stains and some parts are tore and housekeeping should be improved.
Norfaraein Binti
Stayed 1 night in Jul 2023
6/10 Okay
Jenny
19 Sept 2023
Disliked: Property conditions & facilities
Disappointed
One of the room toilet was choked, water supplied is lousy and TV remotecontrol was not given. The corridor was dirty.
car park no convenience
signage to hotel confusing
lifts no sufficient, 4 lifts for 42 stories hotel
room maintenance is bad on floor, toilet, furniture
the worst is the air conditioner noise, I have to turn off the AC in order to sleep.
We paid € 250,- for 3 nights in a Premier suite. It was neither Premier nor a suite. It was just a slightly bigger dilapidated hotel room. According to the manager a suite does not mean multiple rooms linked together. According to the dictionary it does...
The first room we got we actually refused because it looked so bad and the cupboards where actually falling apart. The second was only marginally better.
It said the room would accommodate 4 but there was only a big double bed and a very small couch which was barely big enough for our child. The other slept in our bed. There were only 2 towels in the room.
Horrible room. The toilet was dirty with soiled toilet paper on the toilet floor when we checked in. The phone on the table wasn’t working. The heater wasn’t working. The aircon wasn’t cold. The basin was clogged. There are no good channels on the TV. One man receptionist. Told them about the basin clog , but they didn’t bother to repair it or change my room. Extra towel is chargeable . No daily housekeeping . First and last time to stay there. One word - horrible.
THE WORST HOTEL NOT ONLY IN MALACCA, BUT IN MALAYSIA
- The whole unit is dirty! There are lots of dirty marks on the sofa. euuww.. The wall and toilet wall are dirty. It’s like they can’t afford a cleaner
- No Wifi! Come on man.. It’s 2022 already!
- Extra towell need to pay rm10. Whatttt???? First time in my life!!
- Oven and washing machine are not allowed to be used. Then what’s the purpose of putting those amenities???
- The parking is confusing
- RM1.5k for two nights with this bad condition, not worth ghe price at all
Long story short, NOT RECOMMENDED AT ALL
Arrived late as we had a long drive. One member of staff on reception so was waiting a long time to check in. 1st room allocated had not been cleaned properly, safe did not work and was turned round completely ?? Patio doors did not lock and the air conditioning units for the hotel were right outside our door so it was extremely noisy. I asked to change rooms but the lady at the reception said that she had to send maintenance up to check what I had told her was true !!!!! I couldn’t believe it - this was about 8pm and we were tired and just wanted a functioning room so we could freshen up. The staff on reception were miserable and unhelpful throughout. We eventually moved up to a higher floor but again the safe did not work !! This room could have done with a good clean too. There were stains in the bedsheets. Won’t stay here again. Needs condemning. It seems to me that the residents in the hotel are second class to the people that live in the apartments.
I booked 2 Rooms, me and my friend. I happened to reach early and wanted to check-in both rooms and get the keys as my friend will arrive past midnight. The Staff refused to allow me to check-in on behalf of my friend, unless he sees the ID of the person; even though i booked the room under same booking. After exchange of unhappy and unpleasant conversations, finally we got the room and it late night and miserable experience of checking-in.
I parked the car next to the hotel and to find that in the morning that it was premium paid parking and hotel did not update anything about parking while checking in.
The room internet wasn't working.
After few years of numerous visits and even booking this place for friends and groups, this experience leaves me no choice and i have no plans to book this hotel again.
Overall, it makes my last visit to this place...
Nice Place, Nice View, Not Customer Centric Trained Staff.
Will not repeat this hotel until they improve all.
Check-in process not so convenience. No Bell Boy can help for your luggage. Not Baby Crib available even in filter Hotel.com said got. Water heater not function, technician come then okay. But afterward our unit was blackout at 3 AM, but no technician available, they said we need to change to another unit. No wonder this hotel only got 3 star. Only got 4 lift available. Their level 2 the Shore Ocenarium and the Shore Sky at level 42 floor is awesome. Worth to come to these 2 place if stay here but closed every wednesday. Plan properly.