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The Shore Hotel & Residences

Photo gallery for The Shore Hotel & Residences

Aerial view
Indoor pool
Indoor pool
Basic Twin Room, 2 Single Beds, Balcony, City View | View from room
3-Bedroom Suite | Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of The Shore Hotel & Residences

The Shore Hotel & Residences

3.0 star property

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
GF-27, No. 193, Pinggiran Sungai Melaka, Jalan Persisiran Bunga Raya, Malacca City, Melaka, 75100

Explore the area

  • Popular LocationJonker Street Night Market14 min walk
  • Popular LocationA Famosa20 min walk
  • Popular LocationDataran Pahlawan Melaka Megamall10 min drive
  • AirportMalacca (MKZ-Batu Berendam)17 min drive

Room options

About this area

Malacca City

The Shore Hotel & Residences is located on the riverwalk and in an area with good shopping. Red Square and Malacca Sultanate Palace Museum are notable landmarks, and travellers looking to shop may want to visit Jonker Street Night Market. Maritime Museum Muzium Samudera and Yong Chuan Tian Temple are also worth visiting.
Visit our Malacca City travel guideOpens in a new window
Map

What's nearby

  • The Shore Oceanarium - 1 min walk
  • Plaza Hang Tuah - 5 min walk
  • Jonker Street Night Market - 14 min walk
  • A Famosa - 20 min walk
  • Dataran Pahlawan Melaka Megamall - 10 min drive

About this property

The Shore Hotel & Residences

3-star hotel by the river
You can look forward to a rooftop terrace, a shopping centre on site and a coffee shop/cafe at The Shore Hotel & Residences. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a hair salon.
You'll also find perks such as:
  • An indoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a free area shuttle and an outdoor tennis court
  • An area shuttle, free newspapers and tour/ticket information
  • Guest reviews say good things about the family-friendly amenities and proximity to shopping
Room features
All 511 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free bottled water.
More amenities include:
  • Rainfall showers, bidets and free toiletries
  • 32-inch TVs with cable channels
  • Wardrobes/cupboards, balconies and electric kettles

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: MYR 35 for adults and MYR 29 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Outdoor tennis court
  • Shopping centre
  • Shopping

Family friendly

  • Children's pool
  • Free area shuttle
  • Indoor pool
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms - 5

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 35 for adults and MYR 29 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7 AM to 8:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Shore Residences Apartment Melaka
Shore Residences Apartment
Shore Residences Melaka
Shore Residences Aparthotel Malacca
Shore Residences Aparthotel
Shore Residences Malacca
Shore Hotel Malacca
Shore Malacca
The Shore Hotel Residences
The Shore & Residences
The Shore Hotel Residences
The Shore Hotel & Residences Hotel
The Shore Hotel & Residences Malacca City
The Shore Hotel & Residences Hotel Malacca City

Frequently asked questions

Does The Shore Hotel & Residences have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7 AM to 8:30 PM.

How much does it cost to stay at ?

As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at on 4 Dec 2022 start from RM 219.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Shore Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Shore Hotel & Residences?

Self-parking is free at this property.

What time is check-in at The Shore Hotel & Residences?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Shore Hotel & Residences?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Shore Hotel & Residences located?

Located in the heart of Malacca City, this hotel is within 1 mi (2 km) of Jonker Street Night Market, Red Square and Malacca Sultanate Palace Museum. St Paul's Church and A Famosa are also within 1 mi (2 km).

Can I cancel my reservation for free at The Shore Hotel & Residences and receive a full refund?

Yes, The Shore Hotel & Residences offers free cancellation on select room rates, because flexibility matters! Please refer to The Shore Hotel & Residences cancellation policy on our site for more details about any exclusions or requirements.

The Shore Hotel & Residences Reviews

The Shore Hotel & Residences Reviews

Overall score and ratings

3.3
How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 5 - Excellent. 61 out of 390 reviews" "
" "5 - Excellent 16%
Rating 4 - Good. 139 out of 390 reviews" "
" "4 - Good 36%
Rating 3 - Okay. 102 out of 390 reviews" "
" "3 - Okay 26%
Rating 2 - Poor. 42 out of 390 reviews" "
" "2 - Poor 11%
Rating 1 - Terrible. 46 out of 390 reviews" "
" "1 - Terrible 12%

3.5/5

Cleanliness

3.2/5

Staff & service

3.4/5

Amenities

3.4/5

Property conditions & facilities

2.9/5

Eco-friendliness

1/5 Terrible

Zaim Luqman
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE WORST HOTEL NOT ONLY IN MALACCA, BUT IN MALAYSIA - The whole unit is dirty! There are lots of dirty marks on the sofa. euuww.. The wall and toilet wall are dirty. It’s like they can’t afford a cleaner - No Wifi! Come on man.. It’s 2022 already! - Extra towell need to pay rm10. Whatttt???? First time in my life!! - Oven and washing machine are not allowed to be used. Then what’s the purpose of putting those amenities??? - The parking is confusing - RM1.5k for two nights with this bad condition, not worth ghe price at all Long story short, NOT RECOMMENDED AT ALL
Stayed 2 nights in Oct 2022

3/5 Okay

Stanley
Stayed 1 night in Aug 2022

2/5 Poor

Boon Siong
Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
car park no convenience signage to hotel confusing lifts no sufficient, 4 lifts for 42 stories hotel room maintenance is bad on floor, toilet, furniture the worst is the air conditioner noise, I have to turn off the AC in order to sleep.
Stayed 1 night in Jul 2022

4/5 Good

Ted
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

1/5 Terrible

Victor
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay.
Horrible room. The toilet was dirty with soiled toilet paper on the toilet floor when we checked in. The phone on the table wasn’t working. The heater wasn’t working. The aircon wasn’t cold. The basin was clogged. There are no good channels on the TV. One man receptionist. Told them about the basin clog , but they didn’t bother to repair it or change my room. Extra towel is chargeable . No daily housekeeping . First and last time to stay there. One word - horrible.
Stayed 2 nights in Jun 2022

5/5 Excellent

Chee Kuun
Stayed 1 night in May 2022

2/5 Poor

Muhammad Fadzil
Travelled with family
Disliked: Staff & service
Will not repeat this hotel until they improve all.
Check-in process not so convenience. No Bell Boy can help for your luggage. Not Baby Crib available even in filter Hotel.com said got. Water heater not function, technician come then okay. But afterward our unit was blackout at 3 AM, but no technician available, they said we need to change to another unit. No wonder this hotel only got 3 star. Only got 4 lift available. Their level 2 the Shore Ocenarium and the Shore Sky at level 42 floor is awesome. Worth to come to these 2 place if stay here but closed every wednesday. Plan properly.
Stayed 2 nights in Nov 2021

1/5 Terrible

fauzibd
Travelled with family
Liked: Staff & service, property conditions & facilities
No enough lift and stress waiting during checkout. Lift share with staff that cleanup room
Stayed 1 night in Nov 2021

3/5 Okay

Sean
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

4/5 Good

NOORFADZILAWATI
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021