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Swiss-Garden Hotel Melaka

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Exterior
Indoor pool, outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Indoor pool, outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Indoor pool, outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Overview of Swiss-Garden Hotel Melaka

Swiss-Garden Hotel Melaka

4.5-star property

7.4/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
T2-4 The Shore @ Melaka River, Jalan Persisiran Bunga Raya, Malacca City, Malacca, 75300

Explore the area

  • Popular LocationPlaza Hang Tuah12 min walk
  • Popular LocationJonker Street Night Market19 min walk
  • Popular LocationKee Ann Food Street4 min drive
  • AirportMalacca (MKZ-Batu Berendam)9 min drive

Room options

About this area

Malacca City

Located in Malacca City, Swiss-Garden Hotel Melaka is connected to a shopping centre. The area's natural beauty can be seen at Malacca River and Air Keroh Lake, while Malacca Heritage Centre and Baba-Nonya Heritage Museum are cultural highlights. Maritime Museum Muzium Samudera and Yong Chuan Tian Temple are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
Visit our Malacca City travel guideOpens in a new window
Map

What's nearby

  • AEON Bandaraya Melaka Shopping Centre - 11 min walk
  • Plaza Hang Tuah - 12 min walk
  • The Shore Oceanarium - 16 min walk
  • Jonker Street Night Market - 19 min walk
  • Kee Ann Food Street - 4 min drive

Restaurants

  • RUMAH MAKAN PUTERI LEDANG - 9 min walk
  • Floyds Kitchen - 11 min walk
  • Row Six Melaka - 13 min walk
  • Ban Lee Siang - Yellow - 13 min walk
  • Hang Tuah Cafe - 13 min walk

About this property

Swiss-Garden Hotel Melaka

4.5-star luxury hotel connected to a shopping centre
Consider a stay at Swiss-Garden Hotel Melaka and take advantage of a terrace, a shopping centre on site and a cafe. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at The Blue Chip Lounge, the on-site restaurant. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a free area shuttle and an outdoor tennis court
  • An area shuttle, express check-out and luggage storage
  • Guest reviews say good things about the pool, helpful staff and walkable location
Room features
All 306 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 40-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, balconies and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily: MYR 35 for adults and MYR 29 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • The Blue Chip Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (10656 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Malacca City
Malacca City
Business-friendly
Business-friendly
Hotel
Hotel
Guest rating 3.5+
Guest rating 3.5+
4 star
4 star
Washer and dryer
Washer and dryer
Parking included
Parking included

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 35 for adults and MYR 29 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Swiss-Garden Hotel Malacca
Swiss-Garden Hotel Melaka Malacca
Swiss-Garden Malacca
Swiss-Garden Melaka Malacca
Swiss-Garden Melaka
Swiss Garden Hotel Malacca
Swiss Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel
Swiss-Garden Hotel Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel Malacca City

Frequently asked questions

Does Swiss-Garden Hotel Melaka have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 9:00 AM to 7:00 PM.

How much does it cost to stay at ?

As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at on 29 Jan 2023 start from RM 219.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swiss-Garden Hotel Melaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss-Garden Hotel Melaka?

Self-parking is free at this property.

What time is check-in at Swiss-Garden Hotel Melaka?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Swiss-Garden Hotel Melaka?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Swiss-Garden Hotel Melaka located?

Located in the heart of Malacca City, this luxury hotel is within a 15-minute walk of AEON Bandaraya Melaka Shopping Centre, Plaza Hang Tuah, and Sky Tower Melaka. The Shore Shopping Gallery and Malay Living Museum are also within 1 mile (2 km).

Can I cancel my reservation for free at Swiss-Garden Hotel Melaka and receive a full refund?

Yes, Swiss-Garden Hotel Melaka offers free cancellation on select room rates, because flexibility matters! Please refer to Swiss-Garden Hotel Melaka cancellation policy on our site for more details about any exclusions or requirements.

Swiss-Garden Hotel Melaka Reviews

Swiss-Garden Hotel Melaka Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 143 out of 580 reviews" "
" "10 - Excellent 25%
Rating 8 - Good. 228 out of 580 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 117 out of 580 reviews" "
" "6 - Okay 20%
Rating 4 - Poor. 56 out of 580 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 36 out of 580 reviews" "
" "2 - Terrible 6%

7.5/10

Cleanliness

7.3/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

4/10 Poor

Sakinah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very long waiting time for the lifts. Had no wifi service during our stay, staff said the connection was down and could offer no alternative.

4/10 Poor

Connie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Tv down , light down . Room there is a smell .
Stayed 1 night in Oct 2022

2/10 Terrible

Mandeep

Stayed 1 night in Oct 2022

2/10 Terrible

Siew Choo

Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied staycation
The room was clean, comfortable, and the staffs were amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Melaka downtown.
Stayed 2 nights in Jun 2022

2/10 Terrible

Teng

Stayed 2 nights in Aug 2022

8/10 Good

WAHIDAYANTY BINTI

Stayed 1 night in Aug 2022

8/10 Good

Chee Hing

Stayed 1 night in Aug 2022

2/10 Terrible

Tan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience stay in Swiss Garden Hotel
Room bedsheets & pillow case torn, smelly, yellowish. Broken furniture and bathroom shower pipe. Poor room cleanliness. Poor customer service.
Stayed 3 nights in Aug 2022

10/10 Excellent

Lin Yin

Stayed 2 nights in Jul 2022