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Swiss-Garden Hotel Melaka

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Primary image
Indoor pool, outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Indoor pool, outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Indoor pool, outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Overview of Swiss-Garden Hotel Melaka

Swiss-Garden Hotel Melaka

4.5 star property

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
T2-4 The Shore @ Melaka River, Jalan Persisiran Bunga Raya, Malacca City, Malacca, 75300

Explore the area

  • Popular LocationThe Shore Oceanarium16 min walk
  • Popular LocationJonker Street Night Market19 min walk
  • Popular LocationKee Ann Food Street4 min drive
  • AirportMalacca (MKZ-Batu Berendam)9 min drive

Choose dates to view prices

About this area

Malacca City

Located in Malacca City, Swiss-Garden Hotel Melaka is connected to a shopping centre. The area's natural beauty can be seen at Klebang Beach and Pantai Kundor, while Malacca Heritage Centre and Chen Ho's Cultural Museum are cultural highlights. Maritime Museum Muzium Samudera and Malacca Zoo are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
Visit our Malacca City travel guideOpens in a new window
Map

What's nearby

  • The Shore Oceanarium - 16 min walk
  • Jonker Street Night Market - 19 min walk
  • Putra Specialist Hospital - 3 min drive
  • Kee Ann Food Street - 4 min drive
  • Cheng Hoon Teng Temple - 10 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 87 min drive

About this property

Swiss-Garden Hotel Melaka

4.5-star luxury hotel connected to a shopping centre
A terrace, a shopping centre on site and a coffee shop/cafe are just a few of the amenities provided at Swiss-Garden Hotel Melaka. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at The Blue Chip Lounge, the on-site restaurant. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a free area shuttle and an outdoor tennis court
  • An area shuttle, concierge services and a lift
  • Guest reviews say good things about the pool, helpful staff and walkable location
Room features
All guest rooms at Swiss-Garden Hotel Melaka include comforts, such as Laptop workspace and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 40-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, balconies and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: MYR 35 for adults and MYR 29 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • The Blue Chip Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (10656 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Malacca City
Malacca City
Business-friendly
Business-friendly
Hotel
Hotel
Guest rating 3.5+
Guest rating 3.5+
4 star
4 star
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 35 for adults and MYR 29 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Swiss-Garden Hotel Malacca
Swiss-Garden Hotel Melaka Malacca
Swiss-Garden Malacca
Swiss-Garden Melaka Malacca
Swiss-Garden Melaka
Swiss Garden Hotel Malacca
Swiss Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel
Swiss-Garden Hotel Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel Malacca City

Frequently asked questions

Does Swiss-Garden Hotel Melaka have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 9:00 AM to 7:00 PM.

How much does it cost to stay at ?

As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at on 2 Oct 2022 start from RM 249.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swiss-Garden Hotel Melaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss-Garden Hotel Melaka?

Self-parking is free at this property.

What time is check-in at Swiss-Garden Hotel Melaka?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Swiss-Garden Hotel Melaka?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Where is Swiss-Garden Hotel Melaka located?

Located in the heart of Malacca City, this luxury hotel is 0.8 mi (1.2 km) from Sky Tower Melaka and 1 mi (1.6 km) from Jonker Street Night Market. Malay Living Museum and The Shore Oceanarium are also within 1 mile (2 km).

Can I cancel my reservation for free at Swiss-Garden Hotel Melaka and receive a full refund?

Yes, Swiss-Garden Hotel Melaka offers free cancellation on select room rates, because flexibility matters! Please refer to Swiss-Garden Hotel Melaka cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 141 out of 569 reviews
5 - Excellent 25%
Rating 4 - Good. 226 out of 569 reviews
4 - Good 40%
Rating 3 - Okay. 116 out of 569 reviews
3 - Okay 20%
Rating 2 - Poor. 52 out of 569 reviews
2 - Poor 9%
Rating 1 - Terrible. 34 out of 569 reviews
1 - Terrible 6%

3.8/5

Cleanliness

3.6/5

Staff & service

4.0/5

Amenities

3.7/5

Property conditions & facilities

3.5/5

Eco-friendliness
Write a review

4/5 Good

NGAI CHIN SUEN
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes> location has supermarket, various eateries nearby Dislikes> check-in time at 3pm. Most hotels I check-in standard time is 2pm. The bath towels were worn-out.
Stayed 2 nights in Jul 2022

1/5 Terrible

Hup Lin
Travelled with family
Disliked: Amenities, property conditions & facilities
The property amenities is too little for a four star hotel, parking is hard
Stayed 2 nights in Jul 2022

4/5 Good

LEONG LEE
Stayed 1 night in Jun 2022

5/5 Excellent

sze wai
Stayed 1 night in Jun 2022

3/5 Okay

Kok Soong
Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Rooms are aged and not well kept
Stayed 3 nights in Jun 2022

5/5 Excellent

Mohd rafi
Stayed 1 night in Jun 2022

5/5 Excellent

LATIFAH
Stayed 1 night in Jun 2022

3/5 Okay

Guan Heng
Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No WiFi available and it is so disappointing. No make up room services provided too.
Stayed 2 nights in Jun 2022

3/5 Okay

Guan Heng
Stayed 2 nights in Jun 2022

2/5 Poor

lim
Stayed 1 night in Jun 2022