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Hotel Maya Kuala Lumpur

Photo gallery for Hotel Maya Kuala Lumpur

Indoor pool
Indoor pool
Indoor pool
Indoor pool
Studio Room | Premium bedding, memory-foam beds, in-room safe, desk

Overview of Hotel Maya Kuala Lumpur

VIP Access

Hotel Maya Kuala Lumpur

5.0 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
138, Jalan Ampang, Kuala Lumpur, 50450

Explore the area

  • Popular LocationPetronas Twin Towers6 min walk
  • Popular LocationKLCC Park8 min walk
  • Popular LocationPavilion Kuala Lumpur18 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive

Room options

About this area

Kuala Lumpur

Near a metro station, Hotel Maya Kuala Lumpur is in Kuala Lumpur City Centre, a walkable area in Kuala Lumpur with good shopping. Kuala Lumpur Tower and Batu Caves are notable landmarks, and some of the area's popular attractions include KL Tower Mini Zoo and Perdana Botanical Gardens. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed.

What's nearby

  • Petrosains Science Discovery Centre - 6 min walk
  • Petronas Twin Towers - 6 min walk
  • Suria KLCC Shopping Centre - 6 min walk
  • KLCC Park - 8 min walk
  • Pavilion Kuala Lumpur - 18 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Nanas Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

About this property

Hotel Maya Kuala Lumpur

5-star luxury hotel revitalised in 2020 and located in Kuala Lumpur City Centre
Near Petronas Twin Towers and KLCC Park, Hotel Maya Kuala Lumpur provides a round-trip airport shuttle, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to aromatherapy, a detox wrap or hydrotherapy at the on-site spa. Enjoy local and international cuisine, brunch, and happy hour at the two on-site restaurants. Free in-room WiFi is available to all guests, along with car hire on site and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Local cuisine breakfast (surcharge), a reception hall and wedding services
  • Multilingual staff, 6 meeting rooms and tour/ticket information
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All 284 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and dressing gowns. Guests reviews give good marks for the size rooms at the property.
Extra amenities include:
  • Memory foam beds, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with bidets and free toiletries
  • 40-inch TVs with cable channels
  • Wardrobes/cupboards, free tea bags/instant coffee and electric kettles

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 58 for adults and MYR 29 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Maya Brasserie
  • La Bodega

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms - 6

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Renovated entire property โ€“ March 2020
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Memory-foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: MYR 58 for adults and MYR 29 for children (approximately)
  • Airport shuttle fee: MYR 191.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Long-term renters welcome
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Maya Kuala Lumpur
Kuala Lumpur Hotel Maya
Kuala Lumpur Maya Hotel
Maya Hotel Kuala Lumpur
Maya Kuala Lumpur
Maya Kuala Lumpur Hotel
Hotel Maya Kuala Lumpur Hotel
Hotel Maya Kuala Lumpur Kuala Lumpur
Hotel Maya Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Hotel Maya Kuala Lumpur have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at on 19 Dec 2022 start from RMย 253.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Maya Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Maya Kuala Lumpur?

Self-parking is free at this property.

What time is check-in at Hotel Maya Kuala Lumpur?

Check-in is from 2 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Maya Kuala Lumpur?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Maya Kuala Lumpur provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 191.00 per vehicle applies.

Where is Hotel Maya Kuala Lumpur located?

Located in Kuala Lumpur City Centre, this luxury hotel is within a 10-minute walk of Petrosains Science Discovery Centre, Petronas Twin Towers and KLCC Park. Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur are also within 1 mi (2 km). Bukit Nanas Station is 6 minutes by foot and KLCC Station is 8 minutes.

Overall score and ratings

7.8

Good

Rating 10 - Excellent. 337 out of 1001 reviews" "
" "10 - Excellent 34%
Rating 8 - Good. 379 out of 1001 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 169 out of 1001 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 68 out of 1001 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 48 out of 1001 reviews" "
" "2 - Terrible 5%

7.6/10

Cleanliness

8.1/10

Staff & service

7.6/10

Amenities

7.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Elaine
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Staff is friendly.
Stayed 3 nights in Nov 2022

2/10 Terrible

Ian
Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed at the Hotel Maya five times over the past fifteen years or so. Over that time it has steadily deteriorated from a nice boutique hotel, to a mass market one. Make sure you donโ€™t stay on floors 12-15, as there is a nightly disco on floor 13, that finishes around 3-4am each day.
Stayed 5 nights in Nov 2022

6/10 Okay

Yvette, Maple Ridge
Travelled with partner
Liked: Amenities
24 hour nasi Padang across the street. 6 minutes walk to KLCC Breakfast was mediocre and disappointing
Stayed 1 night in Sep 2022

10/10 Excellent

Mohanraj
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the view. Hope they give a room with a better view next time.
Stayed 3 nights in Sep 2022

8/10 Good

Bert
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good safe and good service all round .
Stayed 2 nights in Aug 2022

4/10 Poor

Abbas
Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not recommended
Not in a good status. There was too many lizards in the room. We couldnโ€™t sleep
Stayed 2 nights in Jul 2022

10/10 Excellent

Eugene Cheng Swee
Stayed 2 nights in Jul 2022

8/10 Good

Hajare
Stayed 1 night in Jul 2022

10/10 Excellent

Rahmani
Stayed 1 night in Jun 2022

2/10 Terrible

Norifumi
Stayed 1 night in Jun 2022