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"Lovely interconnected rooms. Allowed us and the kids to have some welcome peace from each other."

"The Hotel was excellent. When we have a medical issue the staff were incredibly accommodating.. Thank you "

"Horrible hotel"

"Great hotel in London! Wonderful location and the room was clean and comfortable. Staff was all very friendly and accommodating! "

"Spa was wonderful hands across America."

"Rooms were a bit dated, and room service menu was quite sparse. All in all a great location and excellent service. "

"We were asked to pay £3 per bag on check in and check out - however, while sat in the lobby, other guests were told “we normally ask people to pay for bags, but it’s fine!”. If this is an arbitrary rule and only some guests are asked to pay while others aren’t (despite no clear distinction), then I have no interest in staying again."

"Not much nearby, bit of a walk to everything if you struggle as my husband does. But we got around that and found the nearest bus station. Lovely and clean, compact, but everything you need. Nothing was too much trouble. Loved it "

"Room was faulty, lifts were not working, generally ran down compared to how it used to be"