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"Excellent rooms, excellent staff. Great facillites and entertainment."

"The room was clean, food tasty and staff very friendly."

"breakfast was awesome, service was great "

"We were completely shocked at the state of the room. We requested the best they had, yet there were dead bugs on the sheets, a blood stain on the bed! And toothbrush residue splattered all over the bathroom mirror. We took pictures and I let the staff (a woman who remained on her phone during the entire conversation) know. I showed her the issues and she simply nodded and nothing else. We quickly left and ran next door to the Rusa hotel and stayed there. I don't understand how Expedia partnered...

"It's a great place to stay for a family Holiday!"

"Great resort in a great location "

"A beautiful hotel with friendly service, the pool area is fantastic. Note you will need to make dinner reservations in advance."

"Great properties "

"Nice hotel"

"We enjoyed the range of kids’ activities, services, pools, food options, and the area around the hotel. We did not opt for the all-inclusive dining due to the cost. The buffet breakfast was super & included in the room rate, and it became repetitive after a few days. Overall, my family had a very enjoyable stay and we would recommend the hotel."

"Beach front, great breakfast"

"Loved the hotel, friendly staff and amenities. Relaxing vibe and a great stay."

"The hotel gardens were so beautiful "

"Amazing staff, all very friendly, amenities were perfect."

"Amazing staff, great location in Kuta. "

"Kind staff, clean rooms, amzing place to stay"

"Breakfast - They went above and beyond to make everything vegan for us and even made a vegan anniversary cake! View from this resort is just mesmerising"

"Everything was perfect!"

"Awesome hotel will use again "

"Wonderful location with great dining close by and good hotel food. Great value for money. Staff were all wonderful. Will definitely come back! "