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Hard Rock Hotel Bali - CHSE Certified

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Lounge
1 bedroom, minibar, in-room safe, desk
4 restaurants, lunch, dinner served; Italian cuisine
Banquet hall
Shower, rainfall showerhead, free toiletries, hair dryer

Overview of Hard Rock Hotel Bali - CHSE Certified

Hard Rock Hotel Bali - CHSE Certified

5.0 star property
8.2 out of 10 Very good
8.2/10 Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
Map
Jalan Pantai Banjar Pande Mas, Kuta, Bali, 80361

Explore the area

  • Popular LocationKuta Beach2 min walk
  • Popular LocationBeachwalk Shopping Center7 min walk
  • Popular LocationWaterbom Bali13 min walk
  • AirportDenpasar (DPS-Ngurah Rai Intl.)30 min drive

Room options

About this area

Kuta

Hard Rock Hotel Bali - CHSE Certified is located in Downtown Kuta, a neighbourhood in Kuta, and is in the entertainment district and near the beach. Shoppers can visit Kuta Square, while everyone can enjoy the natural beauty of Kuta Beach and Legian Beach. Tuban Beach is another place to visit that comes recommended.
Visit our Kuta travel guideOpens in a new window
Map

What's nearby

  • Kuta Beach - 2 min walk
  • Kuta Square - 6 min walk
  • Kuta Art Market - 6 min walk
  • Beachwalk Shopping Center - 7 min walk
  • Waterbom Bali - 13 min walk

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 28 min drive

Restaurants

  • Hard Rock Cafe Bali - 1 min walk
  • Flapjaks - 3 min walk
  • Jamie's Italian by Jamie Oliver Kuta Beach - 4 min walk
  • Starbucks - 1 min walk
  • Kelapa Pool Bar - 4 min walk

About this property

Hard Rock Hotel Bali - CHSE Certified

5-star luxury hotel refurbished in 2018 and located near Kuta Beach
Located close to Kuta Square and Tuban Beach, Hard Rock Hotel Bali - CHSE Certified provides free water park access, a return airport shuttle and a swim-up bar. This hotel is a great place to bask in the sun with beach volleyball. Treat yourself to a body scrub, a hot stone massage or a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Italian cuisine and more. Enjoy the gym, as well as activities such as rock climbing. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
  • Free self-parking
  • A porter/bellboy, tour/ticket information and massage treatment rooms
  • A 24-hour front desk, a front desk safe and coffee/tea in reception
  • Guest reviews give top marks for the family-friendly amenities
Room features
All 418 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch LED TVs with satellite channels
  • Electric kettles, daily housekeeping and electrical adapters/chargers

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Jamie Oliver Kitchen
  • Starz Diner
  • Splash Bistro
  • Hard Rock Cafe

Things to do

  • 2 outdoor pools
  • 2 hot tubs
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Karaoke
  • Lifeguards on site
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Pool hoist on site
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Couples dining
  • Renovated entire property – June 2018
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Safe
  • Slippers

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 2150000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 1075000 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 310000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision
Guests under 6 years old are not allowed in the spa

Property is also known as

Bali Hard Rock
Bali Hard Rock Hotel
Bali Hotel Hard Rock
Hard Rock Bali
Hard Rock Bali Hotel
Hard Rock Hotel Bali
Hotel Bali Hard Rock
Hotel Hard Rock Bali
Hard Rock Hotel Bali Kuta
Hard Rock Kuta
Hard Rock Bali Kuta

Frequently asked questions

Does Hard Rock Hotel Bali - CHSE Certified have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8 AM to 9:00 PM.

How much does it cost to stay at Hard Rock Hotel Bali - CHSE Certified?

As of 6 Jun 2023, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Bali - CHSE Certified on 7 Jun 2023 start from RM 661.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Bali - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hard Rock Hotel Bali - CHSE Certified?

Self-parking is free at this property.

What time is check-in at Hard Rock Hotel Bali - CHSE Certified?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hard Rock Hotel Bali - CHSE Certified?

Checkout is at noon.

Does Hard Rock Hotel Bali - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 310000 per vehicle applies.

Where is Hard Rock Hotel Bali - CHSE Certified located?

This family-friendly Kuta hotel is located by the sea, within a 10-minute walk of Kuta Beach and Kuta Square. Legian Beach and Tuban Beach are also within 1 mi (2 km).

Hard Rock Hotel Bali - CHSE Certified Reviews

Hard Rock Hotel Bali - CHSE Certified Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 414 out of 1003 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 370 out of 1003 reviews" "
" "8 - Good 37%
Rating 6 - Okay. 144 out of 1003 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 56 out of 1003 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 19 out of 1003 reviews" "
" "2 - Terrible 2%

8.2/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

7.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

2/10 Terrible

Nava Paulina

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Hard Rock hotel is the worst hotel i have ever stayed at. When we arrived the room was not ready, they gave us one king size bed even rhough we were 4 and specifically requested two double beds... then the room the assigned us ws dirty, full of dust and on top od our room they were hacking and drilling for the 4 days that we stayed! Terrible terrible experience! I won't go back! The food terrible as well
Stayed 3 nights in Jun 2023

10/10 Excellent

Roopa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional professionalism and top-notch customer service
Stayed 4 nights in May 2023

10/10 Excellent

LYNDI

Liked: Staff & service, property conditions & facilities
I enjoyed my stay for the most part. However, didn’t appreciate being woken up at 0630 by screaming children running the hallways.
Stayed 1 night in May 2023

8/10 Good

Jennifer

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and the staff were lovely. Aircon in the room worked very well. Room was very small and no balcony to speak of (enough for a drying rack). The pool was murky and turned our bathers green. Great entertainment around the pool, especially for kids
Stayed 2 nights in May 2023

10/10 Excellent

David, Kelowna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great property right across from the beach and in the middle of an area with shopping and many dining opportunities. The staff are friendly and helpful.
Stayed 12 nights in May 2023

10/10 Excellent

Kausik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2023

6/10 Okay

Georgina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 13 nights in Apr 2023

10/10 Excellent

Yondra, Elmhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Ceyda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families accommodating different age groups with kids. pool area is huge loved the bungalows great vibe with music playing.
Stayed 5 nights in Apr 2023

8/10 Good

Tyler Anne

Travelled with family