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Nusa Dua Beach Hotel & Spa - CHSE Certified

Photo gallery for Nusa Dua Beach Hotel & Spa - CHSE Certified

Primary image
On the beach, white sand, sun-loungers, beach volleyball
3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas

Overview of Nusa Dua Beach Hotel & Spa - CHSE Certified

Nusa Dua Beach Hotel & Spa - CHSE Certified

5.0 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Kawasan Pariwisata Nusa Dua Lot North 4, Nusa Dua, Bali, 80363

Explore the area

  • AirportDenpasar (DPS-Ngurah Rai Intl.)26 min drive
  • Popular LocationKuta Beach31 min drive
  • Popular LocationLegian Beach35 min drive
  • Popular LocationSanur Beach37 min drive

Choose dates to view prices

About this area

Nusa Dua

Nusa Dua Beach Hotel & Spa - CHSE Certified is located in BTDC, a neighbourhood in Nusa Dua, and is next to a golf course and on the beach. Bali Collection Shopping Centre and Seminyak Square are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nusa Dua Beach and Jimbaran Beach. Don't miss out on a visit to Waterbom Bali. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.

What's nearby

  • Samuh Beach - 5 min walk
  • Bali International Convention Center - 9 min walk
  • Kuta Beach - 31 min drive
  • Legian Beach - 35 min drive
  • Sanur Beach - 37 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive

About this property

Nusa Dua Beach Hotel & Spa - CHSE Certified

Upscale resort on the beach, with 3 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of Nusa Dua Beach Hotel & Spa - CHSE Certified's 3 outdoor swimming pools or pampering yourself at the full-service spa.
Nusa Dua Beach Hotel & Spa - CHSE Certified offers 382 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Plasma televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Nusa Dua Spa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

Chinese (Mandarin), English, French, German, Indonesian, Japanese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodations are sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: IDR 405000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Wedang Jahe
  • Rajas Balinese Cuisine
  • Tamarind Mediterranean
  • Maguro Asian Bistro

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Beach volleyball
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (4349 square feet of space)
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please note: Club Room bookings include access to the Club Lounge for guests age 13 and older. A USD 60 per day fee applies to each child age 5-12.There is no charge for children under 5 years old.
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for IDR 942500.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per child: IDR 998250

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: IDR 405000 per person (approximately)
  • Airport shuttle fee: IDR 406000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 406000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: IDR 942500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Nusa Dua Beach
Nusa Dua Beach
Nusa Dua Beach Hotel
Sofitel Bali Nusa Dua Beach Resort
Nusa Dua Beach Hotel And Spa
Nusa Dua Beach Hotel Nusa Dua
Nusa Dua Beach Hotel & Spa Bali
Nusa Dua Beach Resort
Nusa Dua Beach Hotel Spa
Nusa Dua Beach Hotel Spa
Nusa Dua & Spa Chse Certified
Nusa Dua Beach Hotel Spa CHSE Certified
Nusa Dua Beach Hotel & Spa - CHSE Certified Resort

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 507 out of 930 reviews
5 - Excellent 55%
Rating 4 - Good. 321 out of 930 reviews
4 - Good 35%
Rating 3 - Okay. 72 out of 930 reviews
3 - Okay 8%
Rating 2 - Poor. 20 out of 930 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 930 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is our 6th visit to Nusa Dua Beach resort and spa. It is one of very few resorts in Nusa Dua Bali where we feel completely relaxed. Most of the resorts are too big modern business style busy ones but this resort has a unique character, quiet, relaxing, very well maintained, with many trees and large spaces,beautiful small pools with fish and birds. Rooms are clean and spacious particularly palace club rooms where we stayed, I highly recommend them. There are 3 swimming pools all open now, 3 restaurants and another 6 restaurants walking distance from the resort. I highly recommend this beautiful place
Stayed 10 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and all the staff was very friendly Would definitely stay here again
Stayed 3 nights in Mar 2020

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Over priced for what you get, much nicer hotels along the same strip. Very hard to get a cold drink, fridges in rooms were so bad they chocolate bars they had in there were melting. Told wait staff 3 times about an allergy to food and the meal still came with it.
Stayed 3 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing place to stay on beach
The room was comfortable and decent size. Could have been updated a little more. Grounds, pool and restaurants nice. Beach was very nice. My only issue was I felt drinks (water soft drinks and alcohol) were a very high mark up to cost. Overall the stay was very nice.
Stayed 10 nights in Feb 2020

4/5 Good

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I don't consider it 5 stars! They don't do extra things for you, what you see is what you get. The rooms feel dated, breakfast is really good. You get to bottles of water a day, if you need more you refill in the lobby. The spa is nothing to write home about. It appears to me that this property is not managed well. The location is great, and the beach is beautiful. Most restaurants are outdoors, it is really hot and mosquitoes are plenty. The Balinese restaurant is amazing, beautiful, great service and food. Prices are really high in this resort even more than really fancy places in Ubud.
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service
Staff are very friendly helpful & make you feel very welcome. Great atmosphere & relaxing resort. Been here 4 times & love the Balinese authenticity. Rooms are clean & comfortable thou the bathrooms are starting to show they need an update. Overall love this place & will be back.
Stayed 4 nights in Feb 2020

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stayed 9 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful and very clean. The staff were extremely friendly and accommodating. The grounds were beautiful, safe and quiet, it was close to a number of other similar resorts so you could easily stroll over to the other restaurants etc.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facilities was great. breakfast has lots of options. lovely pool and beach cafe. Private beach.
Stayed 2 nights in Feb 2020