Hotel Dekat Pusat Perubatan Pakar Alpha

"Nice hotel and great hospitality. Just wished they could improve their parking system. Had a tough time finding parking since they are sharing the parking with the mall."

"Water heater malfunction"

"Bilik dan staff so far ok, cuma yg saya tak suka tempat parking dia agak terhat … dan lift di bangunan tu kalau time check out pagi mmg crowded sangat sampaikan saya dari L13 kena turun tangga ke Level G."

"Good and new hotel"

"Dated but still quite well maintained. Staff very courteous"

"My son and I overall enjoyed our stay here. Room and facilities though has signs of exterior & interior run down but for us as long as bed is comfortable, aircond works fine cold and bathroom clean with good shower & toilet that is good. Plus breakfast buffet was great too with variety of local and western dishes. Swimming pool was not very clean as how it used to be back then and it's shower / change room does not provide shower gel & shampoo like before which is a bit of nuiscance since I was not aware so did not pack any when going to the level 3 (gym & pool). But sorted that by just showering at my room's bathroom before checking out. "

"I recently stayed at M Resort Hotel in PJ and, unfortunately, my experience was far from what I expected from a 5-star establishment. Upon arrival, the check-in process was extremely disappointing—I had to queue for 45 minutes, only to be informed that my room was not ready. This level of service is unacceptable for a hotel of this caliber. Additionally, the breakfast experience left much to be desired. Guests were required to queue again, which further added to the frustration of the stay. There were no positive aspects that stood out during my time at the hotel, making the overall experience quite negative. Given these issues, I would rate my stay as 1 star. I hope the management takes these concerns seriously and works on improving their service to meet the expectations of their guests."

"Good service from front office and maintenance team."