Shangri-La Hotels and Resorts Bandar Utama hotels

"Shower area with black stains, pool without cue and insufficient balls. Torn sofa "

"Ideal location, easily walkable to KLCC. Great views from unit as well as rooftop area. Small issue with the AC not being cold in one room. Would recommend "

"Great location, great condition, great staff "

"Staff amazing "

"New hotel, loved the modernness and toilet with bidet. Wish I had a room with a better view. Concierge was not able to book the city tour for any attraction or thy dint offer. Centrally located, close to Pateonas Tower, value for money."

"Excellent Hotel (in the very Competitive Kuala Lumpur 5-Star Hotel Market)"

"My first time in One World and I love it. The staff are amazing, helpful and friendly, especially Tina who went the extra mile to assist me. She deserves a grand mention by One World. I will stay here again if I am in PJ. "

"Great location if you plan to use the railway system, right next to Kl Sentral station, a short walk within the buildings. Next to the Sentral Mall, food galore everywhere you look. A huge spread buffet breakfast, great value. Only downside is that the slightest noise outside can be heard through the door. Maybe a good insulation around the door can help. "

"Early check in "