Love the location of the hotel which is near to shopping malls and the jonker street. The kids enjoyed the pool and the day bed in the room.
Only thing is lacking, lift from basement carpark to lobby. Would be good to have.
The hotel is recent newly open but with terrible untrained staffs. I booked for 2 nights but I was asking to check out after staying for 1st night. Although this issue had been resolve by the manager in charge at the end but this is causing unpleasant stay. Not so recommended at this moment as the hotel staffs are too new and inexperience to handle customer related issue. Can only consider this hotel after their get their staffs trained and have proper check-in hotel system. Hotel room sound proof was terrible as well, can hear next door people talking and hardly to get a good and nice sleep at night.
We booked deluxe king but was upgraded to club room.
Receptionist (a few ladies) during checkin were very nice and friendly.
Interior very nice. Both level we went to (deluxe king and club room) looks new.
there were no bathtubs though in both rooms.
situated opposite bayview.
Linda from Malaysia
The best 5 star hotel accredited by Melaka Tourism Awards 2010/2011 is situated in the heart of the historical city of …More
Excellent! Really suitable for relexing.. It is better for you to have your own transport because it is not a walking distance to go to dataran pahlawan area where more attaractive place is located. So far this hotel is not really suit for a family...
A cozy and comfortable hotel..Its a new hotel so its quite clean..Big and spacious room..Hotel staff friendly..The only prob is that only have 2 hotel parking..so you have to put the parking coupons on your own..