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Swan Garden Hotel

Photo gallery for Swan Garden Hotel

Exterior
Deluxe Twin Room, 2 Single Beds | View from room
Swan Suite | Minibar, in-room safe, desk, soundproofing
Family Suite, 2 Bedrooms, Jetted Tub, Courtyard Area | Minibar, in-room safe, desk, soundproofing
Garden Suite | Minibar, in-room safe, desk, soundproofing

Overview of Swan Garden Hotel

Swan Garden Hotel

3.5 star property

7.4/10 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Business services
Map
1, Jalan KSB 1, Taman Kota Syahbandar, Malacca City, Malacca, 75200

Explore the area

  • Popular LocationJonker Street Night Market16 min walk
  • Popular LocationA Famosa4 min drive
  • Popular LocationDataran Pahlawan Melaka Megamall8 min drive
  • AirportMalacca (MKZ-Batu Berendam)21 min drive

Room options

About this area

Malacca City

In the business district, Swan Garden Hotel is in an area with good shopping. Baba Nyonya Heritage Museum and Maritime Museum Muzium Samudera are cultural highlights, and some of the area's notable landmarks include Cheng Hoon Teng Temple and The Stadthuys. Yong Chuan Tian Temple and Wildlife Theatre Melaka are also worth visiting. Take the opportunity to explore the area for water adventures such as boat tours.
Visit our Malacca City travel guideOpens in a new window
Map

What's nearby

  • Jonker Street Night Market - 16 min walk
  • A Famosa - 4 min drive
  • Baba Nyonya Heritage Museum - 5 min drive
  • Dataran Pahlawan Melaka Megamall - 8 min drive
  • Maritime Museum Muzium Samudera - 10 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 90 min drive

Restaurants

  • Ice Town - 5 min walk
  • Justberrys Dessert House - 6 min walk
  • Kensington Western Fusion - 6 min walk
  • Kopitiam Kota Laksamana - 6 min walk
  • Saigon Ivy Cafe - 7 min walk

About this property

Swan Garden Hotel

3.5-star hotel in the business district
Located close to Jonker Street Night Market and Baba Nyonya Heritage Museum, Swan Garden Hotel provides dry cleaning/laundry services, a sauna and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • ATM/banking services, smoke-free property and luggage storage
  • A 24-hour front desk
  • Guest reviews say good things about the convenient parking, helpful staff and proximity to shopping
Room features
All 102 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with bidets and free toiletries
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Hindi, Malay, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • 1 restaurant

Restaurants on site

  • The KamCheng

Things to do

  • Sauna
  • Spa services

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • A meeting room

Spa

  • Massages

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts

Property is also known as

Hotel Swan Garden
Swan Garden Hotel
Swan Garden Hotel Malacca
Swan Garden Malacca
Swan Garden Hotel Hotel
Swan Garden Hotel Malacca City
Swan Garden Hotel Hotel Malacca City

Frequently asked questions

Is Swan Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swan Garden Hotel?

Self-parking is free at this property.

What time is check-in at Swan Garden Hotel?

Check-in is from 3 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Swan Garden Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Swan Garden Hotel located?

Situated in the entertainment district, this hotel is within 1 mi (2 km) of Jonker Street Night Market, Baba Nyonya Heritage Museum and Cheng Hoon Teng Temple. Malacca River and The Stadthuys are also within 1 mi (2 km).

Can I cancel my reservation for free at Swan Garden Hotel and receive a full refund?

Yes, Swan Garden Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Swan Garden Hotel cancellation policy on our site for more details about any exclusions or requirements.

Swan Garden Hotel Reviews

Swan Garden Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 45 out of 225 reviews" "
" "10 - Excellent 20%
Rating 8 - Good. 100 out of 225 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 56 out of 225 reviews" "
" "6 - Okay 25%
Rating 4 - Poor. 14 out of 225 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 10 out of 225 reviews" "
" "2 - Terrible 4%

7.6/10

Cleanliness

7.4/10

Staff & service

7.7/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Sugaveeran Sinnasamy

Travelled with family
Car park locates
Stayed 1 night in Nov 2022

6/10 Okay

Chan Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room is spacious , air con is strong enough and comfortable. The disadvantage of this hotel is the room facing the front door of hotel is disturb by the noisy sound of the midnight car / motorcycle racing. You are unable to sleep or Wii be wake up by the noisy sound, this is terrible, end up you can't have a good rest.
Stayed 2 nights in Apr 2022

6/10 Okay

Jennifer

Liked: Staff & service
The shower water cannot go out .... so after bath floor happen 🙄 .... tell the staff then they change onother room for us .... overall not bad ... can come again .... location is good .... bot so crowded and nearby got alot of good food
Stayed 1 night in Sep 2020

10/10 Excellent

ADNAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Dato

Stayed 1 night in Aug 2020

10/10 Excellent

nurul adila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and enjoy
This is my second time stay here. My children enjoyed the bath tub, comfortable, clean, and relaxed. Only the parking need coupon other else is good.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near to tourist attraction (2 km) and surrounding got a lot variety of restaurant to choice.
Stayed 5 nights in Aug 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Hotel room
Okok, it has creepy yet unexplainable feeling before sleeping . Other then that its fine
Stayed 2 nights in Mar 2020