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Heeren Palm Suites

Photo gallery for Heeren Palm Suites

Lobby sitting area
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Heeren Palm Suites

Heeren Palm Suites

3.5 star property

4.4/5 Excellent

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
155 Jalan Tun Tan Cheng Lock, Malacca City, Malacca, 75200

Explore the area

  • Popular LocationCheng Hoon Teng Temple5 min walk
  • Popular LocationDataran Pahlawan Melaka Megamall13 min walk
  • Popular LocationA Famosa15 min walk
  • AirportMalacca (MKZ-Batu Berendam)19 min drive

Room options

About this area

Malacca City

Heeren Palm Suites is located in Taman Kota Laksamana, a neighbourhood in Malacca City, and is in a shopping district. Malacca Heritage Centre and Baba-Nonya Heritage Museum are cultural highlights, and some of the area's activities can be experienced at Melaka International Bowling Centre and Ayer Keroh Country Club Berhad. Maritime Museum Muzium Samudera and Yong Chuan Tian Temple are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Malacca Heritage Centre - 5 min walk
  • Cheng Hoon Teng Temple - 5 min walk
  • Kampung Kling Mosque - 6 min walk
  • Dataran Pahlawan Melaka Megamall - 13 min walk
  • A Famosa - 15 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 88 min drive

About this property

Heeren Palm Suites

3.5-star hotel located in Taman Kota Laksamana
Free breakfast (local cuisine), a round-trip airport shuttle and a playground are just a few of the amenities provided at Heeren Palm Suites. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
  • Free self-parking
  • A 24-hour front desk, smoke-free property and free newspapers
  • Concierge services, meeting rooms and luggage storage
  • Guest reviews say good things about the breakfast, helpful staff and walkable location
Room features
All guest rooms are individually furnished, and include comforts, such as premium bedding and air conditioning, in addition to thoughtful touches, such as separate sitting areas and dressing gowns. Guests reviews say good things about the overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, daily housekeeping and desks


Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)


Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 7:30 AMโ€“10:30 AM
  • 1 restaurant
  • Room service available

Things to do

  • Fitness centre
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)


  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (select rooms)


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)


  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels


  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar


  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties



Check-in from 3 PM - anytime
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for MYR 70 per day.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Heeren Palm Suites Hotel Malacca
Heeren Palm Suites Hotel
Heeren Palm Suites Malacca
Heeren Palm Suites
Heeren Palm Suites Hotel
Heeren Palm Suites Malacca City
Heeren Palm Suites Hotel Malacca City

Frequently asked questions

Is Heeren Palm Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at on 30 Nov 2022 start from RMย 358.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Heeren Palm Suites?

Self-parking is free at this property.

What time is check-in at Heeren Palm Suites?

Check-in is from 3 PM - anytime.

What time is check-out at Heeren Palm Suites?

Checkout is at noon.

Does Heeren Palm Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Heeren Palm Suites located?

Located in Taman Kota Laksamana, this hotel is steps away from Jonker Street Night Market, No 8 Heeren Street Heritage Centre and Straits Chinese Jewellery Museum. Straits Chinese Jewelry Museum Malacca and Baba Nyonya Heritage Museum are also within 5 minutes.

Can I cancel my reservation for free at Heeren Palm Suites and receive a full refund?

Yes, Heeren Palm Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Heeren Palm Suites cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 45 out of 89 reviews" "
" "5 - Excellent 51%
Rating 4 - Good. 38 out of 89 reviews" "
" "4 - Good 43%
Rating 3 - Okay. 5 out of 89 reviews" "
" "3 - Okay 6%
Rating 2 - Poor. 1 out of 89 reviews" "
" "2 - Poor 1%
Rating 1 - Terrible. 0 out of 89 reviews" "
" "1 - Terrible 0%




Staff & service




Property conditions & facilities



4/5 Good

Travelled with partner
Liked: Cleanliness
The hotel was a nice building in a good location. We received a good welcome by reception staff and there were no problems. Breakfast was very average with a limited choice and staff who werenโ€™t that interested, although by no means unpleasant. There was no bar or restaurant. The room was absolutely fine. The hotel overall just seemed a bit bare. But it really wasnโ€™t bad. Donโ€™t be put off if you get a good deal.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

4/5 Good

Wei Qiang Mark, Singapore
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

5/5 Excellent

Stayed 1 night in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good old fashion stay
Location is convenient to go around to see nice places. Room is spacious and rustic.
Stayed 1 night in Sep 2020

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heeren Palm suites
Charming architecture and decor. Excellent staff and service. Ideally located. Parking available with assistance from staff. Due to the interior design, our suite had certain exposed areas visible to outside balcony that reduces privacy...
Stayed 2 nights in Jul 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
A lovely hotel in an old Shophouse. The location is stellar. The staff are friendly and caring. The layout of our room was slightly odd, you can see in the bathroom (just odd not bad). Breakfast was average.
Stayed 3 nights in Jun 2020

4/5 Good

Pei Shan
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Robyn, Sydney
Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautifully restored home. Lovely rooms and bathrooms. Good breakfast.
Stayed 1 night in Feb 2020

5/5 Excellent

Verified traveller
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and helpful staff. Extremely good location. great authentic nonya dishes for breakfast. clean room and massive size bathroom.
Stayed 2 nights in Dec 2019