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Heeren Palm Suites

Photo gallery for Heeren Palm Suites

Lobby sitting area
Deluxe Suite | Premium bedding, minibar, in-room safe, individually decorated
Deluxe Suite | Premium bedding, minibar, in-room safe, individually decorated
Grand Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Overview of Heeren Palm Suites

Heeren Palm Suites

3.5 star property

8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
155 Jalan Tun Tan Cheng Lock, Malacca City, Malacca, 75200

Guests rated this location 7.4/10 - Good

Explore the area

  • Popular LocationStraits Chinese Jewelry Museum Malacca2 min walk
  • Popular LocationDataran Pahlawan Melaka Megamall13 min walk
  • Popular LocationA Famosa15 min walk
  • AirportMalacca (MKZ-Batu Berendam)17 min drive

Room options

About this area

Malacca City

Heeren Palm Suites is located in Taman Kota Laksamana, a neighbourhood in Malacca City, and is in a shopping district. Malacca Heritage Centre and Baba-Nonya Heritage Museum are cultural highlights, and some of the area's activities can be experienced at Melaka International Bowling Centre and Ayer Keroh Country Club Berhad. Maritime Museum Muzium Samudera and Yong Chuan Tian Temple are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Straits Chinese Jewelry Museum Malacca - 2 min walk
  • Malacca Heritage Centre - 5 min walk
  • Cheng Hoon Teng Temple - 5 min walk
  • Dataran Pahlawan Melaka Megamall - 13 min walk
  • A Famosa - 15 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 88 min drive


  • Asam Pedas Claypot - 4 min walk
  • Restaurant Little Nyonya (小娘惹) - 3 min walk
  • 巷·阿嬤好料 - 1 min walk
  • Heeren House - 1 min walk
  • 王老爹 Old Days Shop - 4 min walk

About this property

Heeren Palm Suites

3.5-star hotel located in Taman Kota Laksamana
Free breakfast (local cuisine), a return airport shuttle and a playground are just a few of the amenities provided at Heeren Palm Suites. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
  • Free self-parking
  • Tour/ticket information, concierge services and meeting rooms
  • Free newspapers, smoke-free property and a 24-hour front desk
  • Guest reviews say good things about the breakfast, helpful staff and walkable location
Room features
All guest rooms are individually furnished, and include comforts, such as premium bedding and air conditioning, in addition to thoughtful touches, such as separate sitting areas and dressing gowns. Guests reviews say good things about the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, daily housekeeping and desks


Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)


Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily
  • 1 restaurant
  • Room service available

Things to do

  • Fitness centre
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)


  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (selected rooms)


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)


  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels


  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar


  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties



Check-in from 3 PM - anytime
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for MYR 70 per day.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Heeren Palm Suites Hotel Malacca
Heeren Palm Suites Hotel
Heeren Palm Suites Malacca
Heeren Palm Suites
Heeren Palm Suites Hotel
Heeren Palm Suites Malacca City
Heeren Palm Suites Hotel Malacca City

Frequently asked questions

Is Heeren Palm Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 21 Mar 2023, prices found for a 1-night stay for 2 adults at on 23 Mar 2023 start from RM 353.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Heeren Palm Suites?

Self-parking is free at this property.

What time is check-in at Heeren Palm Suites?

Check-in is from 3 PM - anytime.

What time is check-out at Heeren Palm Suites?

Checkout is at noon.

Does Heeren Palm Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Heeren Palm Suites located?

Located in Taman Kota Laksamana, this hotel is steps away from Jonker Street Night Market, No 8 Heeren Street Heritage Centre and Straits Chinese Jewellery Museum. Straits Chinese Jewelry Museum Malacca and Baba Nyonya Heritage Museum are also within 5 minutes.

Can I cancel my reservation for free at Heeren Palm Suites and receive a full refund?

Yes, Heeren Palm Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Heeren Palm Suites cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 45 out of 90 reviews" "
" "10 - Excellent 50%
Rating 8 - Good. 38 out of 90 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 6 out of 90 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 1 out of 90 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 0 out of 90 reviews" "
" "2 - Terrible 0%




Staff & service




Property conditions & facilities




8/10 Good


Travelled with partner
Liked: Cleanliness
The hotel was a nice building in a good location. We received a good welcome by reception staff and there were no problems. Breakfast was very average with a limited choice and staff who weren’t that interested, although by no means unpleasant. There was no bar or restaurant. The room was absolutely fine. The hotel overall just seemed a bit bare. But it really wasn’t bad. Don’t be put off if you get a good deal.
Stayed 1 night in Jul 2022

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Wei Qiang Mark, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent


Stayed 1 night in Apr 2022

8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good old fashion stay
Location is convenient to go around to see nice places. Room is spacious and rustic.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heeren Palm suites
Charming architecture and decor. Excellent staff and service. Ideally located. Parking available with assistance from staff. Due to the interior design, our suite had certain exposed areas visible to outside balcony that reduces privacy...
Stayed 2 nights in Jul 2020

8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
A lovely hotel in an old Shophouse. The location is stellar. The staff are friendly and caring. The layout of our room was slightly odd, you can see in the bathroom (just odd not bad). Breakfast was average.
Stayed 3 nights in Jun 2020

8/10 Good

Pei Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Robyn, Sydney

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautifully restored home. Lovely rooms and bathrooms. Good breakfast.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and helpful staff. Extremely good location. great authentic nonya dishes for breakfast. clean room and massive size bathroom.
Stayed 2 nights in Dec 2019