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"Amazing staff, facilities, and options! "

"Property and staff excellent. Was going to be charged £20 for early check in. I challenged this, and it was revoked. I asked if we could get in if the room was ready. It was ready and left a sour taste in my mouth that they were going to charge extra for this. If that hadn’t happened, it would have been 5 stars all round because the rest was brilliant. Would recommend "

"I liked this hotel very much. It is extremely well-located, the staff is very nice and responsive, and it has nice views of a park. The motel name is misleading. It is a hotel, not a motel, and very appealing. "

"Servicial employees! "

"I loved everything about the hotel and staff! They greeted us with a warm smile and hello from the moment we arrived and every time they saw us throughout our stay. The hotel is so interesting, unique, beautifully decorated, and has great guest accommodations. They provided a hair dryer, iron and ironing board, towels, hand towels, wash cloths, robes, slippers, bar soap, body wash, shampoo, conditioner, body lotion, liquid hand soap, shower cap, razor, toothpaste and toothbrush, bottled water, sparkling water, tea set-up, coffee set-up and caramel/chocolate bars. There’s also a full mini-bar and the prices were the most reasonable I’ve ever seen. They also had plenty of power outlets and many standard USB ports. They brought a bucket of ice upon request. The beds were very comfortable and I give the pillows a solid B+ rating. We travel a LOT and most hotels, even the nice ones, have garbage pillows. Housekeeping did an Excellent job keeping our room stocked and tidy. They came twice a day, which I love. It’s nice coming back after walking 20k steps to a clean room with dim lights and curtains pulled. They also have a direct line to a local cab company at the front door, so grabbing a cab is a breeze. The restaurant, Eve, was delicious! We ordered it as room service for dinner one night. Needless to say, our stay was very comfortable and I would highly recommend it for the amenities, exceptional guest service, as well as location. We will return!"

"Room was spacious and the beds were very comfy. Room temp was easily set to perfection. Water pressure was a bit low and the shower setting a bit finicky so i had to set it for the kids. Breakfast was really good. Great selection and great taste. "

"great location . comfortable accommodation "

"I booked this hotel for a trip to Scotland with my adult children without knowing much about the area. Were we ever amazed to arrive and have Edinburgh castle across the way with a view of the castle from our window. Walkable to tons of shops and restaurants. Absolutely wonderful helpful staff. So friendly. Highly recommend this hotel! "

"Perfectly situated around the major sites of Edinburgh. Outstanding service. Excellent, complete breakfast. No complaints!"