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No Expedia cancellation fee to change or cancel almost any hotel reservation.
Friendly staff and very convenient with shopping mall, supermarket and food court connected to the hotel
The room I was initially in had a leak in the ceiling from the AC unit. The AC also wasn't working very well. Two different times they came to "fix" the leak but it looked like they only put towels below it to absorb the water. They finally moved me to another room and then it was fine.
Apart form a problem with had at the start where they said we never reserved breakfast (which the reservation in expedia clearly stated that was included) everything was great as always. We wrote an email stating our case to expedia and it was fixed the next day.
Fantastic location. Property could do a good renovation, it is looking a bit tired. Staff helpfulness and enthusiasm could improve. Value for money.
Near to the shopping mall
Hotel is great for value. I have stayed in Eastin Hotel most of the time when I return to Malaysia. However, an experience during the recent trip, Eyuzu Japanese Cuisine could be the worst Japanese restaurant that I had ever dine in. Service is good, but the food quality, freshness, taste and choices ...
My stay was awesome, however need for improvement in the cleanliness of the bathroom. I kindly suggest the hotel to us stronger detergents that have nice fragrances so that the bathroom has a nice scent. Cause when we first moved in the bathroom was clean okay but just didn't have a pleasant ...
No Parking Provide, but i know what did said on hotel. i get it. parking per day at the curve RM10 . so kind okay. they didn't include on it. overall nice, nice breakfast , staff good. place view nice. well area to shopping area curve.
It has been a great overall experience staying in Somerset Damansara Utama. We were there for approximately 2 weeks stay. The team led by Mr. Syazami was friendly and accommodating. They were able to response to our requests promptly. The apartment that was assigned to us located at high floor, had ...