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Crystal Crown Hotel Petaling Jaya

Photo gallery for Crystal Crown Hotel Petaling Jaya

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Crystal Crown Hotel Petaling Jaya

Crystal Crown Hotel Petaling Jaya

3.5 star property

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
12, Lorong Utara A, Off Jalan Utara, Petaling Jaya, Selangor, 46200

Explore the area

  • Popular LocationUniversity of Malaya13 min walk
  • Popular LocationMenara Telekom7 min drive
  • Popular LocationGasing Hill15 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)50 min drive

Room options

About this area

Petaling Jaya

Located in Petaling Jaya, Crystal Crown Hotel Petaling Jaya is near a metro station. Mid Valley Megamall and Sunway Pyramid Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square. KidZania and Perdana Botanical Gardens are also worth visiting.

What's nearby

  • University of Malaya - 13 min walk
  • Atria Shopping Gallery - 6 min drive
  • Menara Telekom - 7 min drive
  • The Starling Mall - 7 min drive
  • Gasing Hill - 15 min drive

Getting around

  • Mid Valley - 4 min drive
  • Taman Jaya Station - 14 min walk
  • Kuala Lumpur International Airport (KUL) - 49 min drive

About this property

Crystal Crown Hotel Petaling Jaya

3.5-star hotel near a metro station, refurbished in 2017
At Crystal Crown Hotel Petaling Jaya, you can look forward to a round-trip airport shuttle, shopping on site and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Enjoy Chinese cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), luggage storage and a 24-hour front desk
  • Wedding services, a lift and concierge services
  • Guest reviews say good things about the overall value and helpful staff
Room features
All guest rooms at Crystal Crown Hotel Petaling Jaya include thoughtful touches, such as Laptop workspace and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guest reviews speak well of the overall comfort, size rooms at the property.
Other amenities include:
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 50 for adults and MYR 30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Chef Rasa Sayang
  • Sango
  • Brass Cafe

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Renovated entire property โ€“ September 2017

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Laptop-friendly workspace
  • Safe

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Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must have a "Touch n' Go" card to access the onsite parking area. Guests receive a parking fee waiver at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 85.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 50 for adults and MYR 30 for children (approximately)
  • Airport shuttle fee: MYR 180 per vehicle
  • Rollaway bed fee: MYR 85.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Crystal Crown Hotel Petaling Jaya
Crystal Crown Hotel
Crystal Crown Petaling Jaya
Crystal Crown Petaling Jaya
Crystal Crown Hotel Petaling Jaya Hotel
Crystal Crown Hotel Petaling Jaya Petaling Jaya
Crystal Crown Hotel Petaling Jaya Hotel Petaling Jaya

Frequently asked questions

Does Crystal Crown Hotel Petaling Jaya have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 29 Sept 2022, prices found for a 1-night stay for 2 adults at on 4 Oct 2022 start from RMย 226.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystal Crown Hotel Petaling Jaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystal Crown Hotel Petaling Jaya?

Self-parking is free at this property.

What time is check-in at Crystal Crown Hotel Petaling Jaya?

Check-in is from 2 PM - midnight.

What time is check-out at Crystal Crown Hotel Petaling Jaya?

Checkout is at noon.

Does Crystal Crown Hotel Petaling Jaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 180 per vehicle applies.

Where is Crystal Crown Hotel Petaling Jaya located?

Situated in Petaling Jaya, this hotel is within a 15-minute walk of University of Malaya and University Malaya Medical Centre. 3 Damansara and The Starling Mall are also within 3 miles (5 km). Taman Jaya Station is 14 minutes by foot and Asia Jaya Station is 15 minutes.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 45 out of 211 reviews
5 - Excellent 21%
Rating 4 - Good. 98 out of 211 reviews
4 - Good 46%
Rating 3 - Okay. 46 out of 211 reviews
3 - Okay 22%
Rating 2 - Poor. 9 out of 211 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 211 reviews
1 - Terrible 6%

3.8/5

Cleanliness

3.7/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

3.5/5

Eco-friendliness

1/5 Terrible

Louis
Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service i booked and paid for double bed with b'fast. They give 2 single baed n without b'fast. Hotel insist and push to expedia. Expedia no responds didn't do anything on my complaints. Disappointing
Stayed 2 nights in Jun 2022

4/5 Good

LiChun
Stayed 1 night in Jun 2022

4/5 Good

Sook Fuan
Stayed 1 night in May 2022

2/5 Poor

Rong Wei
Liked: Cleanliness, amenities
Disliked: Staff & service
It's quite an old place, however, they still managed to keep the hotel clean and room also quite clean. BUT there are a few things I don't like about the hotel. 1st, the front counter staff that process my check-in is not very friendly, he can't accept that there are certain terms regarding hotel check that guest do not know, I was merely just asking more details but I can see his impatience and wants to quickly end the conversation... And the hotel room pillow, although looks clean but when you go near it, you can smell the oily smell on it.. And one of the bed has a few yellow spots on it. I got room 1420 on 14th floor, the room feels weird and I can't sleep at night. Best of luck to anyone who gets this room. Other than that, hotel is ok.
Stayed 1 night in Apr 2022

4/5 Good

UMA MAGESAN
Stayed 3 nights in Mar 2022

4/5 Good

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

5/5 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

5/5 Excellent

MOHD HUDA
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2021

4/5 Good

FAKHRULAIZAT
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff & cleanliness POOR towels
It was a short stay where we pull off during heavily rain evening. Booking through Hotels.com was almost instantly connected with the hotel. Staff is well prepared like expecting our arrival long ago. Impressive staff! We booked delux room however got free upgrade to Junior Suits which is newly refurbish I guess, really nice of that. Stay was pleasant. Just a few points for the hotel attention:- 1) There were no slippers provide? 2) no bath rob too 3) Drinking glasses & toiletries were only one set ? 4) Towels are too old not presentable. It looks like rugs on floors @_@
Stayed 1 night in Nov 2020