Shangri-La Hotels and Resorts Kuala Lumpur City Centre hotels

Great location and food

Just fantastic and we’ll be returning on our next day in KUALALUMPUR 👌 Host was absolutely brilliant.he took care of us right to the apartment informed us of what the rules were,etc. The views from the apartment are brilliant Just everything was perfect

Excellent stay in Kuala Lumpur. The apartment was spotless, well-maintained, and equipped with all the necessary amenities. Check-in was smooth and efficient, and the staff provided outstanding service throughout our stay. The facilities were excellent, everything worked perfectly, and the overall experience exceeded our expectations. We had no issues at all and would happily stay here again. Highly recommended.

I love the hotel & room amenities compared to some high-rating hotels. Perfectly fulfill my healing needs. I don't like the towel replacement. On the day of arrival, the towels are all good. But the replacement towels were ripped version here & there. I also don't like the coffee stain mark on the table. I thought the room service didn't wipe the table properly. The table is actually clean, but the stain mark can't be removed. Might as well just remove the table

Had an amazing stay 10/10

Best hotel I have ever stayed in in Kuala Lumpur. The view to the Petronas Twin Tower is amazing. The breakfast was great, the service was brilliant and the room is cozy.

Location is superb! However there’s no complimentary parking

Right next to klcc. With helpful and warm staff, it’s the best hotel to pick whenever in KL

Everything was perfect.

We had a pleasant stay at the hotel over the Pokemon Crazy weekend. Was packed but staff were rather efficient at the check-in counter. All good

Love the hotel. Conveniently located above the mall, situated right smack in the middle of the shopping district, clean rooms, great service - rooms a tad smaller than the main banyan tree hotel from across the road but it's extremely liveable. Will be back!

New and modern hotel, within walking distance to KLCC. The rooms and bathroom are large.

Great service, friendly staff and tip-top cleanliness, ease of mind staying at the property. Thank you Intercontinental Team

We had an amazing staycation at W Kuala Lumpur, and it truly exceeded our expectations. The room design was absolutely stunning. Modern , stylish, and thoughtfully detailed. I especially loved the high-quality toiletries; you can really feel the luxury in every touchpoint. The breakfast spread deserves a special mention, generous, well curated, and delicious. The Wet Deck is another must-visit spot, perfect for leisure or gatherings. Enjoying the spectacular KLCC view from there was...

One of the best suites i stayed ever, we felt like luxury & 5 stars hotel. Value & deserve its amount. so clean and completely new with perfect location easy access to KLCC Twin Towers & Pavilion mall too. The infinity swimming pool awesome, definitely will visit here again. The staff there were amazing & professional too, friendly & helpful, thank you so much for beautiful memories.

Wow!! This place has it all and is very clean! You can never find a place like this in Colorado for the price! Highly recommend!!

Staff is very kind n nice