Town Houses in Europe

"We were told we could have a nice upgrade for $200 with a nice view. Our room had a view of the train and nothing else. It was very disappointing and we felt swindled. I would not stay at your hotel again. The staff were not overly pleasant either. "

"The location is perfect. The transportation around is convenient and the atmosphere in the hotel lobby is great. "

"Excellent location for getting around central London Friendly staff Nice room, comfy bed, nice breakfast"

"The hotel is visually beautiful - design wise and the room was very clean. Housekeeping on the first night/day let me down by not cleaning the room properly. Cups weren’t cleaned, they didn’t refill drinks sachets, didn’t tidy bathroom properly. The following days tidy was up to standard, but not the Saturday. Also, no sweet treat- like a little biscuit - for 5 star I really expected something nice…. Checking in was a bit confusing as there was a queue of 5/6 people and 5 staff- but only 1 member of staff checking us in. So that 15 min wait was not great. Breakfast was really good on day one but scrambled eggs were cold on day 2. I’d still recommend it, good location and very comfy bed."

"We had a wonderful stay at the Hilton Waldorf hotel. The staff were very friendly, professional and attentive. We were celebrating my partners birthday and the staff really helped make it a more enjoyable experience. Would definitely recommend!"

"The go to hotel when in London"

"A lovely staff and stay in a great location"

"Went down for breakfast once. It was ok"

"friendly"