Town Houses in Europe

"Room was fine, Concierge was good Staff at breakfast were rude. They were not helpful, the selection was poor, I asked for veggie sausages, no response. Please improve staff and breakfast "

"Great"

"13th Floor Executive suite was compact but comfortable with an interesting view over Waterloo Railway Station and the cityscape beyond. Comfortable bed. Worth mentioning that slipper and dressing gowns are available, but on request. "

"The Fraser Suites were amazing! The best location in Edinburgh! We absolutely loved our stay here. The rooms were impeccably clean and gorgeous! The high ceilings and tall windows made the room feel so spacious. The view from our room was amazing. It was super quiet at night, we never heard neighbors or street sounds. The bed was very comfortable as well. The sheets were high quality and soft. We loved the convenience of a mini fridge and microwave. It was also wonderful that they gave us little shortbread cookies every day in our coffee area, it was a lovely touch. The front desk staff were very friendly and helpful. We had an incredible first trip to Scotland and we plan to stay here on our next trip. It was a five star experience. "

"Breakfast was amazing, great choice, and fresh. Hotel was in a great position to access the city - travelled with my family incl. young teens. Would 100% book again."

"Our 5th or 6th stay at this amazing hotel. As usual everything was perfect. Amazing Spa and very professional staff. Thank you Edwardian. "

"Wonderfully situated for both Theatre and Tube access, a few minutes from Covent Garden and plenty of places to eat, although the hotel also has its own restaurant and bars.9999 The room was clean , but smaller than expected for a Superior Twin. The bathroom was adequate with large shower, but adjusting shower height was a little bit of a problem for a shorter person. Customer service was excellent and they dealt quickly with a problem with the bathroom. Breakfast was more than adequate adequate, it offered a large range of both Continental and English choices, I ate from both. The staff were very professional and there were plenty around if you needed anything. The only negative was the lift service, it was very slow and on more than one occasion there were more than one lift out of operation. Not a problem depending which floor you occupied. I have stayed here previously and would definitely repeat my stay. "

"The room was immaculate, check-in was fantastic, however it went down hill from there. The service in the lounge/bar area fell short for what you would expect from a hotel of this caliber. Anytime we needed anything we had to flag down the bartenders as they never looked in our direction. I felt it was intentional. (Perhaps because we are American?) I could figure no other reason as we were polite and friendly. (Some readers may assume that we were acting inappropriately.) We were also misinformed by the front desk when we called down to confirm whether clocks were to be pushed forward overnight for DLS. They said it was to take place the following day! (Good thing we didn’t take their word for it!) The topper was upon calling for a bellhop the morning of check out we waited for 25 mins and ended up bringing our bags down ourselves, so as not to miss our flight. The hotel did show goodwill by taking off the previous nights food and beverage bill, but I would have much preferred the service I paid for by staying in a hotel of that level."

"The room was lovely, spacious, well designed and comfortable."