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"Location is ideal for us, not too close to the busy Dotonbori area but within walking distance. It is beside the OCAT (Osaka City Air Terminal?), which is connected to the underground train stations. On a rainy day, it is convenient to use the underground that leads to Namba Station and also to Dotonbori area. There is 7/11 inside the building (4th floor), almost for exclusive use of hotel guests only. Amenities and supplies are left at your door on a daily basis and room cleaning is done on the 3rd only. Big screen TV with free VOD is nice to have when you’re still jet lagged."

"Clean, close to Dotonori, great place. "

"Everyone was super friendly and helpful I loved staying here."

"Spacious room and delicious breakfast buffet."

"Location was convenient."

"Hotel was great but this was my least favourite of my stay in Japan. Style over substance came to mind. Great location, so close to Universal and the train station, very clean and great amenities but I just was not a fan. I found the staff much friendlier and more helpful at budget hotels plus I had the worst sleep at this hotel due to other noisy hotel guests. The rooms definitely need more soundproofing!"

"Great room; gorgeous views and access to the Exec Lounge was fabulous."

"Wow. Amazing hotel, fabulous staff, spectacular views. We ate shibu shibu at the restaurant on the 52nd floor, delicious and again, what a view! There is a Lawsons on the 2nd floor that’s open 24hrs and has everything you could need. Surprising good food there as well. The room was absolutely beautiful, corner room with views facing North to Osaka and East to Kobe. Getting to the airport in the morning was super convenient on the comfortable shuttle bus but it looked like the train station was right by the hotel as well and headed straight out to the airport. This hotel alone made me decide that if I return to Japan I will plan to arrive via Osaka."

"Unfortunately I cannot give this property 5 stars as their elevators were abysmal. This has nothing to do with how busy the property was but because of a poorly designed, inefficient system. Waits for the elevators reached 20 minutes at some point, a building with 9 elevators available. Truly terrible."