Overview of Hotel Universal Port

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Guest reviews

4.6 / 5Wonderful
1,852 reviews
Guests rated this property 4.7/5 for cleanliness.


  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available


Explore the area

Popular LocationUniversal CityWalk® Osaka3 min walk
Popular LocationUniversal Studios Japan™5 min walk
Popular LocationOsaka Takoyaki Museum6 min walk
AirportOsaka (ITM-Itami)37 min drive

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  • Deluxe Room, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 4
    More details
  • Standard King Room, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More details
  • Standard Twin Room, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More details
  • Superior Room, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 3
    More details

About this area


Located near the bay, Hotel Universal Port is in Osaka's Konohana neighbourhood, an area with great shopping. Osaka Bay Tower and Imamiya Ebisu Shrine are notable landmarks, and some of the area's popular attractions include Universal Studios Japan™ and Legoland Discovery Center. Enjoy an event or a match at Kyocera Dome Osaka, and consider making time for Osaka Aquarium Kaiyukan—a top attraction that's not to be missed.

Visit our Osaka travel guide
Popular Location

What's nearby

  • Universal CityWalk® Osaka - 3 min walk
  • Universal Studios Japan™ - 5 min walk
  • Osaka Takoyaki Museum - 6 min walk
  • Legoland Discovery Center - 15 min drive
  • Osaka Aquarium Kaiyukan - 15 min drive

Getting around

  • Universal City Station - 3 min walk
  • Chidoribashi Station - 5 min drive
  • Osaka (ITM-Itami) - 37 min drive


  • Where to eat
  • Rico rico – Serves breakfast, lunch and dinner.
  • Acqua – Serves breakfast, lunch and dinner.
  • Rex cafe – Serves breakfast, brunch and lunch.
  • Lounge R – Serves breakfast, brunch, lunch and dinner.

About this property

Hotel Universal Port

Bayside Osaka hotel in Konohana, walk to Universal Studios Japan™
This hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. All 600 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Other amenities available to guests include free wired Internet, fridges and room service (during limited hours).
Hotel Universal Port offers 600 forms of accommodation with a safe and complimentary slippers. Beds feature down comforters and premium bedding. 32-inch Flat-screen televisions come with digital channels.
Bathrooms include a separate bath and shower with a deep soaking bath, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Property amenities


Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: JPY 3000 per day
Limited parking spaces
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 2980 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Family friendly

Dry-cleaning service
Laundry facilities


Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken



If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
Wheelchairs available on site


Designated smoking areas (fines apply)

Room amenities


Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Premium bedding


Deep-soaking bathtub
Electronic bidet
Free toiletries
Separate bathtub and shower


32-inch flat-screen TV
TV/satellite channels

Food and drink



Children's slippers
Connecting rooms available
In-room massage



Check-in between 3 PM and noon
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American Express
Diners Club
JCB International

Important information


You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2980 per person (approximately)
  • Self-parking fee: JPY 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location of the hotel was perfect, right off the universal station exit. Near lots of food and shopping and of course a 5 minute walk to universal studios. The view from my room was great. The room was big and clean and it had a shower and a tub. Will return. Ps. The pillows were a bit hard.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was very family friendly. We had a deluxe room for a family of four and it was very spacious. I loved the little touches for the kids. A kids step stool so they can reach the sink, kids toiletries, slippers, etc. The minion theme in the lobby and the elevators were really cute as well. There is a little bit of a walk to USJ (10 min) compared to other hotels, but it was nice for us to be a little removed from the busy Universal City Walk. The ferry to get to the aquarium and Legoland studio is right behind the hotel, so that was convenient as well. Overall it was a wonderful experience. We will be back to stay here again if we are in the area.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

I enjoy my stay the staff was friendly and helpful. The rooms were clean.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, would stay again!

Wonderful stay. Walking distance to Universal Studios, and a short ferry ride to the Osaka Aquarium. Hotel and room were very clean and comfortable. Breakfast was great too, although very similar every day, so if you stay 3 days like we did, it does get a little old. If you're visiting Osaka for Universal Studios, this is a great choice!

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort


Comfortable and clean room. All amelities available is in the room. Super like the bath tube when u have a whole day in usj and come back to the room have a hot tub bath

Stayed 1 night in Feb 2020