HOTEL UNIVERSAL PORT

4.0 star property
Bayside hotel with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for HOTEL UNIVERSAL PORT

In-room safe, blackout curtains, iron/ironing board, free WiFi
Breakfast and dinner served
Lounge
In-room safe, blackout curtains, iron/ironing board, free WiFi
Exterior
Located close to Osaka Takoyaki Museum and Universal CityWalk Osaka, HOTEL UNIVERSAL PORT provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, rico rico, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is RM486
RM534 total
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 60 of 60 rooms

Family Room

  • Sleeps 4

Superior Corner Room

  • Sleeps 3

Standard King Room

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard King Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Girly Room

  • Sleeps 4

Ocean Twin Room

  • Sleeps 3

Party Room

  • Sleeps 6

WAKU WAKU Wonder Room

  • Sleeps 3

Superior Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 34 sq m
  • Water view
  • Sleeps 2
  • 2 Twin Beds

Superior Triple Room (2 Single Beds and 1 Sofa bed)

8.6 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 34 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Triple Room (2 Single Beds and 1 Sofa Bed)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Quadruple Room (2 Single Beds and 2 Sofa Beds)

9.6 out of 10
Exceptional
(35 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Caribbean Superior Twin Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 34 sq m
  • Water view
  • Sleeps 2
  • 2 Twin Beds

Caribbean Superior Triple Room (2 Single Beds and 1 Sofa Bed)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 34 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

AEGEAN DELUXE Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

AEGEAN DELUXE Triple Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

AEGEAN DELUXE Quadruple Room

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

AEGEAN STANDARD TWIN

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

AEGEAN STANDARD KING

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Ocean Twin for 2 people - Top Floor -(2 Single Beds)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Ocean Twin for 3 people - Top Floor -(2 Single Beds and 1 Sofa bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Ocean Deluxe for 2 people - Top Floor -(2 Single Beds)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Ocean Deluxe for 3 people - Top Floor -(2 Single Beds and 1 Sofa bed)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Ocean Deluxe for 4 people - Top Floor -(2 Single Beds and 2 Sofa bed)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Superior Corner Room

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Corner Room 3 people

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Aegean Superior Corner Room

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Aegean Superior Corner Room 3 people

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Deluxe Corner Room

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Corner Room 3 people

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Deluxe Corner Room 4 people

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

Carib Deluxe Corner Room- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 46 sq m
  • Sleeps 2
  • 2 Twin Beds

Carib Deluxe Corner Room 3 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Carib Deluxe Corner Room 4 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 46 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

Party Room 4 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 40 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds

Party Room 5 people- Non-Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 40 sq m
  • Sleeps 5
  • 2 Twin Bunk Beds and 1 Large Twin Sofa Bed

Party Room 6 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 40 sq m
  • Sleeps 6
  • 2 Twin Bunk Beds and 2 Large Twin Sofa Beds

Girly Room Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

Girly Room 3 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds

Girly Room 4 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
Digital channels
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

WAKU WAKU Wonder Room Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

WAKU WAKU Wonder Room 3 people- Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Room Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 40 sq m
  • Sleeps 2
  • 3 Twin Beds

Family Room 3 people- Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Family Room 4 people- Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 40 sq m
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

Aegae DELUXE

  • Sleeps 4

Carib SUPERIOR

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

Aegae STANDARD TWIN

  • Sleeps 2

Aegae STANDARD KING

  • Sleeps 2

OCEAN DELUXE

  • Sleeps 4

MINIONS ROOM Gru's House

  • Sleeps 4

MINIONS ROOM 3 Super Silly Fun Land, A Memorable Place For Gru And The Girls

  • Sleeps 4

Carib Deluxe Corner

  • Sleeps 4

Deluxe Corner Room

  • Sleeps 4

Aegae Superior Corner

  • Sleeps 3

Superior Twin Room

  • Sleeps 3

Deluxe Room

  • Sleeps 4

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About the area

Map
1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka-fu, 554-0031

What's nearby

  • Universal CityWalk Osaka - 5 min walk - 0.4 km
  • Universal Studios Japan - 6 min walk - 0.5 km
  • Osaka Aquarium Kaiyukan - 18 min walk - 2.2 km
  • Legoland Discovery Center - 19 min walk - 2.3 km
  • Kyocera Dome Osaka - 7 min drive - 4.5 km

Getting around

  • Universal City Station - 3 min walk
  • Chidoribashi Station - 5 min drive
  • Osaka (ITM-Itami) - 38 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬4 min walk
  • ‪WOLFGANG PUCK PIZZA BAR - ‬5 min walk
  • ‪マリオ・カフェ&ストア - ‬10 min walk
  • ‪ビバリーヒルズ・ブランジェリー (Beverly Hills Boulangerie) - ‬12 min walk
  • ‪ポートダイニング リコリコ - ‬2 min walk

About this property

HOTEL UNIVERSAL PORT

Upscale hotel near Universal Studios Japan
Located close to Osaka Takoyaki Museum and Universal CityWalk Osaka, HOTEL UNIVERSAL PORT provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, rico rico, offers breakfast and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a porter/bellboy
  • A vending machine, laundry services and tour/ticket information
  • A 24-hour front desk, multilingual staff and luggage storage
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 600 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with separate baths/showers and bidets
  • 43-inch HDTVs with cable channels
  • Children's slippers, heating and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,900 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Acqua
  • Lounge R
  • Rex cafe
  • rico rico

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • Built in 2005
  • Designated smoking areas
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Disposable items, such as razors, hairbrushes, toothbrushes, and skincare items, are available in the lobby.
The listed parking fee applies per 24-hour period, beginning at noon. Guests parked past noon the following day will be charged JPY 500 per vehicle, per hour.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1900 for children
  • Covered self-parking fee: JPY 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Requests for food allergies cannot be accommodated at this property.

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Universal Port
Hotel Universal Port Osaka
Universal Port
Universal Port Hotel
Universal Port Osaka
Universal Port Osaka
Hotel Universal Port Hotel
Hotel Universal Port Osaka
Hotel Universal Port Hotel Osaka

Frequently asked questions

Is HOTEL UNIVERSAL PORT pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at HOTEL UNIVERSAL PORT?

As of 16 Oct 2025, prices found for a 1-night stay for 2 adults at HOTEL UNIVERSAL PORT on 3 Nov 2025 start from RM 485.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HOTEL UNIVERSAL PORT?

Self-parking is available for JPY 3000 per night. Limited spots are available.

What time is check-in at HOTEL UNIVERSAL PORT?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at HOTEL UNIVERSAL PORT?

Checkout is at 11:00 AM.

Where is HOTEL UNIVERSAL PORT located?

Located in Konohana, this hotel is within a 5-minute walk of Universal Studios Japan and Osaka Takoyaki Museum. Universal CityWalk Osaka and Osaka Aquarium Kaiyukan are also within 2 mi (3 km). Universal City Station is only a 3-minute walk and Sakurajima Station is 9 minutes.

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Reviews

HOTEL UNIVERSAL PORT Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 1054 out of 1416 reviews
Rating 8 - Good. 285 out of 1416 reviews
Rating 6 - Okay. 54 out of 1416 reviews
Rating 4 - Poor. 11 out of 1416 reviews
Rating 2 - Terrible. 12 out of 1416 reviews

Reviews

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here when we visited Universal Studios and was very happy with the staff throughout the hotel as well as the proximity to the park.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel of choice when in Osaka and USJ is on our itinerary. Lots of restaurants nearby too.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, right near USJ. Customer service was so good, everyone was so polite, friendly and helpful. The breakfast was absolutely amazing, loved our stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cozbi Jimenez

Liked: Amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Oct 2025

10/10 Excellent

Orchid

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to train, USJ, Capt. Line.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for USJ visit!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kazuhiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious quiet rooms, friendly staff. Good value for family stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi as an American I like that these rooms are more spacious than most in Japan. It was a beautiful hotel with great themeing. We would love to come again because the staff was so sweet to us!
Stayed 4 nights in Oct 2025

10/10 Excellent

Romulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for kids!
Stayed 1 night in Jul 2025

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with fun themes and friendly staff.
Stayed 5 nights in May 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Near Universal Studios.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is incredible.
Stayed 5 nights in Apr 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for USJ
Stayed 6 nights in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in the Caribbean superior twin room with my 10 year old daughter. Spacious, modern room with a great view. Very close walk to city walk and USJ gates. Breakfast wasn’t that great but overall great stay.
Stayed 2 nights in Oct 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay at the hotel with my family.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Location next to Universal, and staff were great
Stayed 3 nights in Jul 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and check-out were super seamless and the rooms were spacious! Great location and walking distance to usj. Breakfast buffet had lots of variety and service was good. Only thing was they didn’t have bigger van taxis they could call for pickup, but I was able to get an uber van and had to message the driver assigned separately to come to the hotel since this location wasn’t on the list.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent nice time while we stayed.
Stayed 1 night in May 2025

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The location is great. The cleanliness and service were amazing. I love the gifts prepared for us -- various goodies, such as bubble baths and face masks. This hotel is definitely up in my list!
Stayed 1 night in Aug 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to the park.
Stayed 2 nights in Jun 2025

10/10 Excellent

Chifumi

Liked: Cleanliness
Convenient location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to USJ. Have all the amenities like laundry, money exchange, offer a great variety of dining options. Kids loved the minions and the aquarium!
Stayed 2 nights in Aug 2025