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Cross Hotel Osaka

4.0 star property
Hotel with 2 restaurants, steps from Dotonbori Glico Sign

Choose dates to view prices

Cross Hotel Osaka places visitors in the city's vibrant heart. Two on-site restaurants serve praised breakfast and lunch. After shopping, unwind at the bar with coffee or drinks. In-room WiFi keeps everyone connected, and attentive staff enhance the experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is RM489
RM592 total
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout curtains

Double Room, Non Smoking (Standard Floor)

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout curtains

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout curtains

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout curtains

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

1 bedroom, in-room safe, desk, blackout curtains

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Twin Room, Non Smoking (Cross Floor)

1 bedroom, in-room safe, desk, blackout curtains

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

1 bedroom, in-room safe, desk, blackout curtains

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Non Smoking (Cross Floor)

1 bedroom, in-room safe, desk, blackout curtains

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room, Non Smoking (Cross Floor)

1 bedroom, in-room safe, desk, blackout curtains

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for DOTONBORI view DOUBLE, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

DOTONBORI view DOUBLE, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

DOTONBORI view TWIN, Non Smoking

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

1 bedroom, in-room safe, desk, blackout curtains

Suite, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Hairdryer
Separate bath and shower
Eco-friendly toiletries
  • 103 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

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About the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085

What's nearby

  • Dotonbori - 1 min walk - 0.1 km
  • Amerikamura - 1 min walk - 0.1 km
  • Dotonbori Glico Sign - 1 min walk - 0.2 km
  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.2 km
  • Kuromon Market - 9 min walk - 0.8 km

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪一蘭 - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪タブレスカフェ - ‬1 min walk

About this property

Cross Hotel Osaka

Upscale hotel near Dotonbori Glico Sign
Located close to Hozen-ji Temple, Cross Hotel Osaka provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Make sure that you enjoy breakfast and lunch at the two on-site restaurants. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a 24-hour front desk and a lift
  • A front desk safe, a vending machine and concierge services
  • Luggage storage and a banquet hall
  • Guest reviews say great things the breakfast, helpful staff and proximity to shopping
Room features
All 229 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and bidets
  • Fridges, coffee/tea makers and daily housekeeping

Similar properties

Exterior
Hotel Nikko Osaka
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 3,527 reviews
The price is RM334
RM423 total
24 Nov - 25 Nov
Hotel Nikko Osaka

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Renovations and closures

This property is closed from 1 February 2026 to 28 February 2026 (dates subject to change).
The property will be renovating from 1 February 2026 to 31 July 2026 (completion date subject to change). The following areas are affected:
  • Lift
  • Exterior
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1980 for children
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

Is Cross Hotel Osaka pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Cross Hotel Osaka?

As of 22 Nov 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Osaka on 30 Nov 2025 start from RM 488.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cross Hotel Osaka?

This hotel doesn't offer parking.

What time is check-in at Cross Hotel Osaka?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cross Hotel Osaka?

Checkout is at 11:00 AM.

Where is Cross Hotel Osaka located?

Located in Shinsaibashi, this hotel is within a 5-minute walk of Dotonbori Glico Sign and Hozen-ji Temple. Osaka-Namba Station is only a 5-minute walk and Namba Station is 8 minutes.

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Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 868 out of 1144 reviews
Rating 8 - Good. 215 out of 1144 reviews
Rating 6 - Okay. 45 out of 1144 reviews
Rating 4 - Poor. 9 out of 1144 reviews
Rating 2 - Terrible. 7 out of 1144 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and area with tons of restaurants
Stayed 2 nights in Nov 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall - had a very pleasant stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a great shopping district. Staff was very helpful. We especially enjoyed the 3rd floor lounge and the breakfast buffet ~ outstanding
Stayed 2 nights in Nov 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, clean room, very friendly and efficient staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Se

Liked: Cleanliness, amenities, property conditions & facilities
Great location next to the famous Dotonbori! It was nice to have the hotel so close from the main attractions for sightseeing and shopping and eating. The staff and the accommodation is great and the room was quite large for the Japanese standard. Only downside is the Main Street traffic noise with some loud go carts and motorcycles at night.
Stayed 4 nights in Nov 2025

10/10 Excellent

Oriana

Liked: Cleanliness, amenities, property conditions & facilities
We spent 2 weeks traveling in Japan and this hotel was our favorite from our trip! It was very nice, clean, and a great location. We quickly learned Osaka is a rowdy town, so we were woken up by sirens a few times, but not to any fault of the hotel. It was gorgeous, great view and very nice bathrooms.
Stayed 2 nights in Nov 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy area in the downtown area. All the top designer fashions and top restaurants are within walking distance. Nice lounge and really great breakfast in the morning at their restaurant.
Stayed 3 nights in Nov 2025

8/10 Good

Yan Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room,good location
Stayed 3 nights in Sep 2025

8/10 Good

VA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location if you wanted to be in the middle of action, but it can be noisy at night. Clean accommodation but do not expect luxury. For us the hotel served its purpose,
Stayed 3 nights in Nov 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to everything and anything you want or need.
Stayed 2 nights in Sep 2025

8/10 Good

ken

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location for shopping and food but quite noisy
Stayed 2 nights in Oct 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top-class hotel. Staff were incredible - arguably the best team of any hotel I have stayed at and happy to go above and beyond. Excellent facilities, good sized room and the breakfast buffet is superb with an incredible amount of choice to cater for anyone's needs.
Stayed 1 night in Oct 2025

4/10 Poor

Jodie

Disliked: Property conditions & facilities
The location was great but the room was tiny. It seemed clean but felt very shabby.
Stayed 1 night in Oct 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 3 nights in Oct 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very new and clean!
Stayed 2 nights in Sep 2025

8/10 Good

marlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location!
Stayed 5 nights in Sep 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel located in the middle of everything.Very satisfied guest.All the best for stuff and management.
Stayed 2 nights in Sep 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast and meet lounge were very nice. Staff were attentive and friendly. Pretty central location near Dotonbori and Namba. The room wasn’t spacious, but it did have a true king sized bed and enough room to move around. Not sure it’s quite a 5-star hotel, but it was a very pleasant stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location and spacious rooms
Stayed 3 nights in Aug 2025

10/10 Excellent

Gerardo Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is right next to the main part of Dontobori. It also has a 7-11 about 5 feet away. Great location and it definitely helped to enjoy the city. I will be staying here again on my next trip to Osaka.
Stayed 5 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was outstanding.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good friendly staff. Very convenient location
Stayed 2 nights in Aug 2025

10/10 Excellent

Ningyi

Liked: Cleanliness, amenities, property conditions & facilities
Great location for shopping and dining.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel when paired with included breakfast buffet and all day lounge acess with food & drinks. Food quality is superb!
Stayed 4 nights in Aug 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and would definitely stay here again!
Stayed 2 nights in Jul 2025