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"Very clean and accommodating. "

"We had an amazing stay! The hot springs were very clean and staff was welcoming! The rooms were also really nice! Would stay again!! "

"Great hotel to stay at."

"We have stayed at the Shinjuku Washington hotel before. The rooms are clean but compact. The location is good and we like the fact the airport limousine busses pick up right outside the hotel."

"温泉が最高でした！"

"Our room was tiny… but location to subway, restaurants and shopping was great ! Stuff is extremely helpful "

"Fantastic location. Convenient. Tiny , small rooms. Crowded dining area "

"Good location close to many restaurants"

"Though not an actual Disney property, the hotel and decorations were tangentially related. The shuttle service was prompt and efficient. The staff was extremely friendly and helpful, especially since i do not speak Japanese. "

"This hotel has several public transit options. While you're not in the more active areas of Tokyo like Shibuyu, the environment is less crowded and you still have easy access via subways. The only issue I have is they have so few irons available for clothing. You need to check one out from the front desk and there was never one available. We were sightseeing so wrinkly clothes were not a big deal, but if you need one for a business trip be sure to reserve an iron early."

"Excellent hotel overall! An economy room met my needs perfectly. Checking in and out was super easy, the staff were mostly bilingual and more importantly super friendly. I loved the breakfast buffet, lots of great options!"

"There has the family mark n have the onsen"

"Excellent customer service, excellent English ability"

"Rooms a little small but perfect hotel with everything else from amenities to location and customer service "