Cari Hotel di Mexico dan Amerika Tengah

"Poor customer service. Food is terrible. "

"Pros: Location, friendly staff, safety, activities for kids Cons: two restaurants for breakfast but same menu ( although the options and good quality is good). You technically have Mexican ot Italian options for dinner ( Azul restaurant was fancy looking but pretty bad food). One program on Saturday night and that was pretty much it. The resort feels safe for family and saw lots of spring break kids but still a family friendly resort. If your kid is looking to spend spring break here, it is a...

"I really enjoyed staying at the Westin. Facilities were clean, not too noisy at night, outdoor pool was great and the beach was super clean! Overall, really enjoyed the stay here!!"

"Very clean hotel with kind and professional staff. Overall, it offers a high-quality experience and attracts a classy clientele. The atmosphere is calm, yet there are plenty of entertainment options. The only downside is that events like seminars or weddings are sometimes held in shared areas, which can be a bit disruptive and briefly affect service quality. I recommend separating events like seminars from guest areas to avoid disturbance."

"Perfect "

"The jr ocean suite was big, clean and gave a direct view of the ocean. The staff was amazon from the porters to the receptions. All were welcoming and vey friendly. The Bartender David was amazing. By the 2nd day he knew everyone choice of drink and names. He also makes great taste tester and had me coming back for a Bahamas mama "

"Stayed 4 night, and only got room cleaning on the first night, and have to request multiple times for the rest of the stay and in total got 1 room cleaning for the rest 3 nights. Breakfast apparently serves left over food from last night dinner, and some lunch is from the same day breakfast, ... Restaruant Sunan is not good with the Mexican twisted Asian food. Other than this, still a good option. "

"Great place best place to stay "

"We didn't use."

"I’ve never had more fun "

"Horrible absolutely do not stay here. Horrible waste of money. Basically it’s a bunch of drunk obnoxious parents and their l teenage underage kids drunk rude disrespectful thieves parents and kids both acting like they’re better than everyone else. No one is friendly or wants to be friends or have a good time. It’s primarily all 14–20 yr old kids drunk. Do not bring ur daughter here or allow her to go. The food is horrible and tastes like garbage. Better be up at 7 am to put ur towel on ur chair...

"Recámaras de lujo para los pequeños, el personal muy amable y regresaría por 3ra vez "

"Enjoyed our stay. The Activities Staff was amazing (shout out to Leo, Leslie, Paola, Natalia, Davina, and Jorge) and we enjoyed the beach, pool, and evening entertainment. Check in was fine, it it would have been helpful to know that we would have a building concierge who would give us all the specific details (Building 18- Michelle Ramirez was fantastic!). Beautiful property and it met our expectations. "

"Ocean and beach are the best part "

"Nice spot, but our stay was disrupted by spring breakers. Noisy, rude, and had a tendency to take over."

"Amazing staff and food was amazing as well "

"Our room was facing a construction site I don’t like how Hardrock marketing team is trying to sell the Membership…… Kind of ambushing the customers ….."

"Great facility and staff. Great place if you are looking to party, but not great if you're looking to relax. Music at pools was extremely loud and construction of structures for evening parties was also very loud."

"Ice cream machine wasnt working most of the time, staff at restaurants werent attentive "