Adakah Hotel Xcaret Mexico - All Parks / All Fun Inclusive mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang tertutup, 15 kolam renang terbuka dan kolam kanak-kanak.

Berapa kos yang diperlukan untuk menginap di Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Setakat 5 Jan 2026, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Hotel Xcaret Mexico - All Parks / All Fun Inclusive pada 2 Feb 2026 bermula serendah RM 3,335.57, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.

Adakah Hotel Xcaret Mexico - All Parks / All Fun Inclusive mesra haiwan kesayangan?

Ya, hartanah ini membenarkan anjing dengan berat maksimum sehingga 10 kg untuk setiap haiwan kesayangan. Terdapat fi sebanyak MXN3000 setiap haiwan kesayangan, sepenginapan. Haiwan khidmat terkecuali daripada fi.

Berapakah fi parkir di Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa.

Apakah masa daftar keluar di Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Daftar keluar adalah jam 12:00 tengah hari.

Adakah Hotel Xcaret Mexico - All Parks / All Fun Inclusive memberikan pengangkutan ulang-alik ke lapangan terbang?

Ya, terdapat pengangkutan ulang-alik lapangan terbang percuma yang beroperasi (tersedia atas permintaan).

Adakah manfaat merangkumi semua tersedia di Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Sesetengah pelan kadar tersedia di hartanah ini adalah merangkumi semua.

Di manakah terletaknya Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Terletak di Playa del Carmen, hartanah yang menghadap ke pantai ini di laluan tepi sungai serta dalam jarak 1 bt (2 km) dari Taman Xenses, Cenote Santa Cruz dan Taman Tema Xcaret Eco. Taman Tema Xplor dan Padang Golf Mahi juga dalam jarak 6 bt (10 km) pemanduan.

Ulasan, Tawaran & Foto Hotel Xcaret Mexico - All Parks / All Fun Inclusive 2026

10/10 Cemerlang

David

Mengembara bersama keluarga dan kanak-kanak

4 Jan 2026

Sukakan: Kebersihan, kemudahan

The staff and amenities were great and the resort was beautiful and clean However, checking in took way too long and the room wasn't cleaned everyday or particularly well. The buffet's were great and most a la cart restaurants were very good but a couple were just so so and had very slow service. All in all a very good experience with some room for improvement.

Menginap 7 malam pada Dis 2025

10/10 Cemerlang

Zhoufu

Mengembara bersama keluarga

4 Jan 2026

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan

Esta lindo y limpio

Menginap 1 malam pada Jan 2026

2/10 Teruk

RAMINDER

Mengembara bersama keluarga, Mengembara bersama kumpulan

4 Jan 2026

Tidak sukakan: Kemudahan

Everything was bad. Service, food staff. You name it and it was the worst experience I have ever had. Never ever will I stay at this resort or recommend anyone to stay here.

Menginap 6 malam pada Dis 2025

10/10 Cemerlang

Allison

Mengembara bersama keluarga dan kanak-kanak

4 Jan 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Great resort and very convenient to all parks, especially with little kids. Will come back for vacation again.

Menginap 6 malam pada Dis 2025

10/10 Cemerlang

Maria Celia

Mengembara bersama keluarga

4 Jan 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

It was absolute dream of a vacation stay! The best food, amenities for all ages, the parks and day trips made the experience even more memorable all while being emerged in out Mexican culture. And above everything, the best customer service from housekeeping staff, bartenders, food servers, lifeguards and kids club staff!!! We will be back soon, a family tradition has been established. Gracias Xcaret!

Menginap 3 malam pada Nov 2025

4/10 Lemah

Sidney Randall

Mengembara bersama keluarga

3 Jan 2026

Sukakan: Kebersihan, keadaan hartanah & kemudahan

Tidak sukakan: Kakitangan & perkhidmatan

Not enough pool side chairs. Service was terrible in all restaurants. You had t slip staff tips to get anything done.

Menginap 7 malam pada Dis 2025

6/10 Boleh diterima

Emre, San Jose

Mengembara bersama keluarga

1 Jan 2026

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan

Pros: The grounds are beautiful and lush, with well-appointed rooms. The included parks and activities add great value and are genuinely fun. Reservation restaurants offer excellent food, high-quality drinks, and there are plenty of pools and cenotes to enjoy. Airport transportation is comfortable, with a dedicated hotel waiting area at Cancun airport. Cons: Guest services were unresponsive before arrival and difficult to reach on-site. There is no clear orientation system, and the app is dysfunctional, making reservations hard to secure. The resort feels overcrowded and understaffed, with frequent lines and limited buffet access. Sales pressure for timeshares and photos is persistent. Park wait times can exceed an hour, buffet food lacks international variety, grab-and-go snacks are scarce, and the large property size makes getting around time-consuming.

Menginap 6 malam pada Dis 2025

2/10 Teruk

yiqiao

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga

29 Dis 2025

Tidak sukakan: Kebersihan, kemudahan

Cockroaches, water leak damage, and no resolution We stayed at Hotel Xcaret México . This was a very disappointing experience. •no one picked up our phone during the whole stay • The room had many cockroaches during our stay. • There was a water leak in the room that damaged our personal valuable belongings I have all the evidence and the hotel admitted but refused fair compensation. I would not recommend this hotel.

Menginap 7 malam pada Dis 2025

8/10 Baik

Peng, Great Neck

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga

28 Dis 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Food was just Ok. Everything else was Great!

Menginap 2 malam pada Dis 2025

4/10 Lemah

Aeyung

28 Dis 2025

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan

We stayed in the River Jump room, but the water was not suitable for swimming, and the room felt humid with a musty smell. Room service was hard to reach and slow

Menginap 6 malam pada Dis 2025

10/10 Cemerlang

Abel, LAS VEGAS

28 Dis 2025

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan

The best All Inclusive vacation ever!Resort, staff, food 3rd time going and will be back soon….

Menginap 5 malam pada Dis 2025

10/10 Cemerlang

JOSE ISIDRO

Mengembara bersama keluarga

26 Dis 2025

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan

Todo super

Menginap 4 malam pada Dis 2025

6/10 Boleh diterima

Thomas

Mengembara bersama keluarga

25 Dis 2025

Sukakan: Kebersihan, keadaan hartanah & kemudahan

Hotel, staff and Xcaret parks are amazing, but they should better comunicate that you need to reserve restaurants and parks in advance. It was crowded. We stayed 5 nights and could not get a spot for Xenotes or at any of our top 7/8 dinner choices. And if you don't get up at 7am expect 30+ min wait for walkin breakfast.

Menginap 5 malam pada Dis 2025

6/10 Boleh diterima

Feng

Mengembara bersama keluarga

25 Dis 2025

Sukakan: Kebersihan, keadaan hartanah & kemudahan

Good about the Hotel, Hotel layouts design style is excellent, the restaurant food by à la cart are excellent, buffet just okay, pools are nice. Bad about the hotel, hotel management needs improvements, all processes are chaotic, the concierge information are mess up, calling for room service no one ever answer the phone, room facilities are outdated, hotel app is useless, spending a lot of time on dealing informations.

Menginap 2 malam pada Dis 2025

2/10 Teruk

Cinthya

Mengembara bersama keluarga

24 Dis 2025

Sukakan: Kemudahan, keadaan hartanah & kemudahan

Tidak sukakan: Kakitangan & perkhidmatan

I had issues with reservation booked by Expedia. I made the reservation early January 2025 with correct minor's age. I did noticed the age of my children was not showing on the receipt. I did not think of it as important because the deal was the hotel offer kids stay for free for each adult. However, when I arrived to check in at Xcaret Hotel for my long waited dream vacation additional fees were required for my teenagers. According to Xcaret Hotel, Expedia reserved for 2 adults and 2 children ages 3. I try to find help from Expedia by they offer poor resolution of conflict and Xcaret Hotel sure takes advantage of this type of situations giving the excuse the reservation was made with a third party. Make sure if you book for minors, their ages are listed on your receipt of purchase or you will end up with a big surprise. I was scammed and offered no assistance to resolve the issue, and ended up paying over 5k additional for fees for 2 teenagers. Don't trust Expedia receipts, always confirm with hotels they have the correct information. Or else you will end up stranded with no choice but to pay overinflated fees. Expedia offered to cancel the existing reservation but not create a new one. So basically, I was left on my own thousands of miles away from home with a return flight scheduled in a week. I had been a loyal customer with Expedia for many years, so this was very disappointing. The vacation I was looking for turned out to give me more stress than I had relaxation.

Menginap 5 malam pada Nov 2025

10/10 Cemerlang

Erica

Mengembara bersama keluarga dan kanak-kanak

23 Dis 2025

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan

The rooms were very clean and the staff was very courteous.

Menginap 1 malam pada Dis 2025

10/10 Cemerlang

Chi

22 Dis 2025

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan

impressie d

Menginap 3 malam pada Dis 2025

2/10 Teruk

Brian

Mengembara bersama keluarga

22 Dis 2025

Sukakan: Kebersihan, keadaan hartanah & kemudahan

Staff was not very attentive - had to wait 6 hours in the lobby - sitting - before checking to see if the room is ready to checkin. No one let you know if/when room is ready.

Menginap 3 malam pada Nov 2025

10/10 Cemerlang

Stephen

22 Dis 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Amazing. 10/10

Menginap 5 malam pada Nov 2025

10/10 Cemerlang

Jose

Mengembara bersama keluarga dan kanak-kanak

19 Dis 2025

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan

Mindblown at the entire Xcaret property, hotel and parks. Was nervous about the cost but we left wishing we stayed longer. The hotel property is massive with so much to do and so many food choices. The room was clean and simple but with a wonderful view along with double hammocks and stoked snacks. Check in was simple and fast but do think something was missed along the way as we felt unprepared to tackle the enormous property with a lack of information at first from how to reserve restaurants to where the shuttles for the parks arrive. All reservation restaurants were also booked up for days in advance (our entire stay). However, none of the above was a deal breaker and we quickly got the flow with the interactive map on the app (very much needed) Overall highly recommend, just be prepared for a ton of walking and a slightly overwhelming amount of amenities and trying to find everything at first.

Menginap 2 malam pada Dis 2025

10/10 Cemerlang

Humberto Ortiz

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga

19 Dis 2025

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan

Beautiful, jaw dropping rooms and view and plenty of places to soak in the sun and relax.

Menginap 2 malam pada Dis 2025

10/10 Cemerlang

Daniel

Mengembara bersama keluarga

17 Dis 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Hotel Xcaret es top y súper bonito, súper recomendado. Solo sugiero reserva directa con Xcaret que por intermediario se complica logística.

Menginap 3 malam pada Dis 2025

2/10 Teruk

Jose

Mengembara bersama keluarga

17 Dis 2025

Sukakan: Keadaan hartanah & kemudahan

Tidak sukakan: Kebersihan, kemudahan

Su publicidad es engañosa, prometen 9 parques incluidos y Xavage esta cerrado y los domingos no abren Xplor ni Xenses ..... llegamos y todo ya estaba "Reservado" pero nos ofrecian vendernos entradas a Xochimilco a 120 usd por persona . A mis hijas que viajaron desde Canada y llegaron un dia antes al aeropuerto a las 9:40 pm no las dejaban subir al transporte que ofrecen del Aeropuerto al Hotel porque a las 12 am cambia el dia del vuelo y la reservacion. Cuando llegas te tienen casi una hr haciendo fila para hacer el check in y los cuartos nos los entregaron hasta las 4:20 pm pero sin maletas .... estas llegaron hasta las 6:30 pm aprox. Despues del recibir los cuartos quisimos ir a comer algo y apenas llevaba una sopa cuando empezaron a recoger todo porque a las 5 pm cerraban el restaurante Xentral ..... Regresamos a los cuartos para pedir "room service" pero uno de los cuartos APESTABA muy gacho .... lo reportamos y despues de unos 20 minutos llego alguien de mantenimiento y cambio el filto del lavabo, mejoro en parte pero seguia oliendo mal, esta vez el olor venia de la regadera .... volvimos a reportarlo y otra vez mandaron revisar y entonces cambiaron "el filtro de la regadera" y se arreglo, sin embargo el jedor quedo impregnado y tuvimos que tener abierta la habitacion y ventanas para que circulara el aire .... aguantando la entrada de los mosquitos obviamente pero despues de una media hr por fin fue posible poder accesar a la habitacion .... casi 8 pm de nuestro primer

Menginap 4 malam pada Dis 2025

10/10 Cemerlang

Lin

16 Dis 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan

Easy to go to the park

Menginap 1 malam pada Dis 2025

8/10 Baik

Miguel

16 Dis 2025

Check in and check out were a mess, there’s a lack of communication between their phases and concierges. Our luggage took forever to arrive to our room, they didn’t really explain the layout and sent us on our way, provided us with wrong info regarding food at that moment, so we were completely lost. At check out the concierge, Cynthia, was not personable and seemed irritated with having to work. If you have an itinerary make sure you let them know multiple times. We were told we didn’t have transportation and were sent to schedule it, then they were irritated we already had an itinerary, which we had informed them of at both front desks. Other than that food was good, service was great. At some restaurants they did run out of things pretty early. For a diamond resort I would expect front desk to have all your info in their system instead of making you waste your time.

Menginap 6 malam pada Dis 2025

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

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