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Occidental at Xcaret Destination - All Inclusive

4.0 star property
All-inclusive getaway balances poolside relaxation with ocean adventures, offering families a perfect blend of tranquility and excitement by the water

Choose dates to view prices

Located near Xcaret Eco Theme Park and Playacar Golf Club, Occidental at Xcaret Destination offers a private beach, snorkeling, and body treatments. Guests choose between breakfast buffets and Italian cuisine at 10 restaurants. Families enjoy pools, mini golf, and volleyball.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
The current price is RM1,779
RM2,166 total
includes taxes & fees
28 Jan - 29 Jan

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Royal Suite (Level)

1 bedroom, premium bedding, down duvets, free minibar

Royal Suite (Level)

8.6 out of 10
Excellent
(19 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Junior Studio Suite

1 bedroom, premium bedding, down duvets, free minibar

Junior Studio Suite

7.6 out of 10
Good
(48 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
Ceiling fan
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Garden view

View all photos for Luxury Room (Royal Level)

1 bedroom, premium bedding, down duvets, free minibar

Luxury Room (Royal Level)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Garden view

View all photos for Deluxe Room (Concierge)

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room (Concierge)

7.6 out of 10
Good
(64 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Separate bedroom
Down duvet
Premium bedding
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Deluxe Room

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room

8.0 out of 10
Very good
(408 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Garden view

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

7.2 out of 10
Good
(42 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

8.4 out of 10
Very good
(29 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

8.0 out of 10
Very good
(8 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
Ceiling fan
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

View from room

Deluxe Unlimited Xplor Xperience - Basic Entrance

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

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About the area

Located in Playa del Carmen, Occidental at Xcaret Destination - All Inclusive is near theme parks and on a private beach. Xplor Theme Park and Playa del Carmen Maritime Terminal are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Take the opportunity to explore the area for water adventures such as swimming and other activities like golfing. Visit our Playa del Carmen travel guide
Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park which includes a luxury hotel or resort, a coastal town and general coastal views
    Xcaret Eco Theme Park
    16 min walk - 1.4 km
  • Aerial View of Playa del Carmen Ferry Dock
    Ferry to Cozumel
    5 min drive - 2.2 km
  • Cenote Santa Cruz
    3 min walk - 0.3 km
  • Xenses Park
    17 min walk - 1.5 km
  • Xplor Theme Park
    3 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    54 min drive

Restaurants

  • Occidental Vacation Club First Club Lounge at Grand Xcaret
    10 min walk
  • The Buffete
    3 min walk
  • Arriba Baja
    17 min walk
  • Cafeteca
    7 min drive
  • El Mercado De San Juan
    7 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

Upscale all-inclusive property near Xcaret Eco Theme Park
Located close to Xplor Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive provides a free breakfast buffet, free water park access and a corner/local shop. With a private beach, beach massages and snorkelling, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna, and indulge in a hot stone massage, aromatherapy or a body treatment. Be sure to enjoy a meal at any of the 11 on-site restaurants, which feature seafood and more. Enjoy the gym, as well as activities, such as volleyball and archery. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a shopping centre on-site and mini golf.
Other perks at this property include:
  • 7 outdoor pools, along with sunloungers and a lifeguard on site
  • Free self-parking
  • 2 outdoor tennis courts, babysitting (surcharge) and wedding services
  • Beach towels, a billiards/pool table and a ballroom
  • Guest reviews give top marks for the family-friendly amenities, beach locale and pool
Room features
All 765 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 37-inch LED TVs with cable channels
  • Wardrobes/cupboards, balconies and free infant beds

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 11 bars/lounges
  • 11 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • D Oriental
  • El Pescador
  • La Hacienda
  • Los Olivos
  • Steak House

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Free children's club
  • Free water park
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping centre
  • Snorkelling

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The All-Inclusive rate plan does not include room service. Fees apply for this service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.35 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of 27 Jan 2026, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on 28 Jan 2026 start from RM 1,778.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental at Xcaret Destination - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental at Xcaret Destination - All Inclusive?

Self-parking is free at this property.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental at Xcaret Destination - All Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include mini golf, tennis, volleyball and more.

Where is Occidental at Xcaret Destination - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xcaret Eco Theme Park and Xplor Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).

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Reviews

Occidental at Xcaret Destination - All Inclusive Reviews

8.2

Very good

8.8

Cleanliness

6.6

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 2675 out of 5162 reviews
Rating 8 - Good. 1178 out of 5162 reviews
Rating 6 - Okay. 706 out of 5162 reviews
Rating 4 - Poor. 329 out of 5162 reviews
Rating 2 - Terrible. 274 out of 5162 reviews

Reviews

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful resort with great staff who are very friendly and helpful.
Stayed 10 nights in Jan 2026

10/10 Excellent

christopher

Liked: Cleanliness, amenities, property conditions & facilities
The room was cleaned everyday, staff were great and the food was delicious
Stayed 7 nights in Jan 2026

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, mini bar was replenished everyday, food was excellent!
Stayed 7 nights in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful, great amenities and super friendly staff!
Our favorite waiter is Roman- he’s at the snack bar above the waterfall- he’ll take great care of you!
Love the endless pools!
Monkeys!
Above and beyond touches- it was one of our groups birthday and the staff brought this cake to our room.
Stayed 6 nights in Jan 2026

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
The staff here is always outstanding the place is beautiful this is our family’s third time here.
Stayed 7 nights in Jan 2026

8/10 Good

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place in the jungle. The beach was gorgeous and safe.
Stayed 7 nights in Jan 2026

10/10 Excellent

Dorota

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful. Staff very friendly, clean rooms. Good shows each night. Recommend staying at this resort.
Stayed 7 nights in Jan 2026

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Bed was comfy, pools were clean
Stayed 11 nights in Jan 2026

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly
Stayed 10 nights in Dec 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 6 nights in Jan 2026

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Awesome resort with great staff and abundance of wildlife. Food and drinks were on point compared to other resorts that I have visited in the area. Beach area is a safe place for swimming with no waves and lots of shallow water for kids.
Stayed 10 nights in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very clean and staff were helpful. There was a variety of food that everyone in my family enjoyed.
Stayed 7 nights in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and comfortable. We loved the beach access.
Stayed 5 nights in Dec 2025

10/10 Excellent

Zoran

Liked: Cleanliness, amenities, property conditions & facilities
We loved food,animals around hotel.XCaret is so close.Beautiful vacation.
Stayed 7 nights in Jan 2026

10/10 Excellent

Arsiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Friendly staff
Stayed 6 nights in Jan 2026

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Staff was so warm and welcoming. We want to come back soon and bring all of our kids.
Stayed 6 nights in Jan 2026

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Staff very kind, love everything
Stayed 4 nights in Dec 2025

8/10 Good

joseph

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, clean spacious junior suite rooms. Friendly staff. Food is very good
Stayed 6 nights in Jan 2026

10/10 Excellent

Penchala

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean... Food and services is first class. Had a good vacation
Stayed 6 nights in Jan 2026

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful!! Great staff! Beautiful resort!! Good food!! Fabulous experience!!! Love this place, we will be back!!!
Stayed 10 nights in Jan 2026

10/10 Excellent

Juana

Liked: Cleanliness, amenities, property conditions & facilities
This place is really great! Clean rooms, friendly and helpful staff, lots of activities from zumba dance, sports bar, arcade room, boat transportation to and from Xcaret park next door, direct access to Delphinus, and snorkeling. We really loved what the hotel had to offer. Highly recommend!
Stayed 5 nights in Jan 2026

10/10 Excellent

Jennifer Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and had everything we needed. All of the staff were incredibly kind and accommodating. Grounds are beautiful. Love all the wildlife!!
Stayed 4 nights in Jan 2026

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities. The cafeteria food was not good, but the restaurants weren’t bad.
Stayed 9 nights in Dec 2025

10/10 Excellent

Karen S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly!!
Stayed 7 nights in Dec 2025

10/10 Excellent

Adrian Paul Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Tropical paradise with attentive staff
Stayed 8 nights in Dec 2025