Save

Occidental at Xcaret Destination - All Inclusive

4.0 star property
Upscale property with pools and private beach
VIP Access

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Occidental at Xcaret Destination - All Inclusive

Photo gallery for Occidental at Xcaret Destination - All Inclusive

Aerial view
Couples treatment room(s), body treatments, aromatherapy
Exterior
View from room
10 restaurants, breakfast, lunch, dinner served; Italian cuisine

Overview of Occidental at Xcaret Destination - All Inclusive

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Breakfast includedBreakfast includedBreakfast included
  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710
  • Popular LocationXcaret Eco Theme Park16 min walk
  • Popular LocationXplor Theme Park4 min drive
  • Popular LocationFerry to Cozumel9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)53 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 90 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Royal Suite (Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
  • 90 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Luxury Room (Royal Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Studio Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (Concierge)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Playa del Carmen

Occidental at Xcaret Destination - All Inclusive is located on a private beach and in an area with good shopping. Xplor Theme Park and Playa del Carmen Maritime Terminal are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Take the opportunity to explore the area for water adventures such as swimming and other activities like golfing.

What's nearby

  • Xcaret Eco Theme Park - 16 min walk
  • Xplor Theme Park - 4 min drive
  • Ferry to Cozumel - 9 min drive
  • Quinta Avenida - 11 min drive
  • Playacar Golf Club - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive

Restaurants

  • Occidental Vacation Club First Club Lounge at Grand Xcaret - 10 min walk
  • Cafeteca - 7 min drive
  • Blue Moon Beach Bar Sandos Select Club - 9 min drive
  • El Mercado de San Juan - 7 min drive
  • Las Cuevas - 7 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

Upscale all-inclusive property near Xcaret Eco Theme Park
Located close to Xplor Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive provides a free breakfast buffet, a corner/local shop and a shopping centre on-site. With a private beach, beach massages and snorkelling, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna, and indulge in a Swedish massage, aromatherapy or a facial. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Enjoy on-site activities, such as archery, volleyball and ecotours. Stay connected with free WiFi in public areas, and guests can find other amenities, such as mini golf and a coffee shop/cafe.
Other perks at this property include:
  • 7 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • 2 outdoor tennis courts, babysitting (surcharge) and luggage storage
  • A 24-hour front desk, a reception hall and a lift
  • Guest reviews give good marks for the family-friendly amenities, bar and beach locale
Room features
All 765 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and free stocked minibars. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 37-inch LED TVs with cable channels
  • Wardrobes/cupboards, balconies and free infant beds

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 11 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • D Oriental
  • La Hacienda
  • Le buffet
  • Los Olivos
  • Steak House

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Ecotours
  • Evening entertainment
  • Free children's club
  • Mini golf
  • Playground
  • Sauna
  • Shopping centre
  • Snorkelling

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Lifeguards on site
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.99 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a security system and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on 15 May 2024 start from RM 900.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental at Xcaret Destination - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental at Xcaret Destination - All Inclusive?

Self-parking is free at this property.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental at Xcaret Destination - All Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include mini golf, tennis, volleyball and more.

Where is Occidental at Xcaret Destination - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xcaret Eco Theme Park and Xplor Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).

Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1592 out of 3178 reviews" "
Rating 8 - Good. 744 out of 3178 reviews" "
Rating 6 - Okay. 399 out of 3178 reviews" "
Rating 4 - Poor. 228 out of 3178 reviews" "
Rating 2 - Terrible. 215 out of 3178 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yaso

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect for my family of small kids (3 years and 7 months). This resort is huge but stroller friendly. It was perfect for my toddler who loves to run everywhere. The people there were great and the food was delicious. Many options for swimming. We got the unlimited Xcaret experience, which was perfect for small kids to do everything slow vs jamming it all in one day or two. The park is literally attached to the resort so walking in and out is only about 5 mins with two entry points. The entertainment, the beach lagoon, the pools, it was all great. The buildings are a bit older and more ecolodge feeling (which is perfect for this place that is all nature) so if you have accessibility needs, make sure to highlight those as there is no elevator at the individual hotel lodging buildings. Lots of wild life and lovely trails within the resort. We loved that we were able to snorkel and see beautiful fish in the freshwater beach and pool. Beautiful Mayan landmarks to discover. Expedia has its own building (building 22 which is closer to the beach and one of the Xcaret entrance) and Booking through Expedia has its perks like making sure all your a la carte reservations are done at once vs waiting in line each day to book them. There is also a common room in the Expedia building with coffee and breakfast treats (for a quick start to your morning). Make sure to talk to the Expedia customer service to know what perks you have as an Expedia member.

4/10 Poor

Evelyn, Sacramento

Disliked: Cleanliness
Stayed 7 nights in Apr 2024

10/10 Excellent

David

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Sergio Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to Xcaret park
Stayed 5 nights in Apr 2024

6/10 Okay

Anila

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service
I appreciated the abundance of beach and pool chairs and the opportunity to observe wildlife in an eco-friendly atmosphere. However, I was disappointed with the room arrangements for my family of five. Despite booking two rooms, we were initially placed on different floors and had to request multiple times to be accommodated together. Our children's ages are 9, 5, 1 year old. Dealing with this issue, especially with young children, was inconvenient and time-consuming. It greatly detracted from our goal of spending quality time together as a family, which was the essence of our vacation. Additionally, one of the concierges was persistently pushy about attending a lengthy presentation to join their "vacation club", despite my repeated disinterest. This added unnecessary stress to our stay, as we were constantly having to decline the invitation and deal with the attendant attitude and unhelpfulness. Furthermore, the restaurant reservation system was inconvenient, allowing only two days of reservations for a five-day stay, resulting in frequent waits and reliance on the buffet. Moreover, the food was not good. The most frustrating aspect was the refusal of the restaurant staff to accommodate our group of 13, despite available tables, preventing us from dining together each night. Overall, the experience was disappointing, particularly for larger groups, due to the lack of flexibility and unhelpful policies. I would not consider returning or recommending this destination.
Stayed 6 nights in Apr 2024

4/10 Poor

Rigoberto

Travelled with family, Travelled with group
Disliked: Staff & service
Service Service Service was not for 4star hotel
Stayed 5 nights in Mar 2024

10/10 Excellent

Misty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was above and beyond our expectations! The staff were some of the friendliest we have ever experienced. We truly felt like no matter where we went. They went out of their way to say hello or good morning or something! The Resort was absolutely stunning! All of the animals, including the monkeys, made it extra fun. The food was delicious! The only recommendation we would have is to change the reservation Procedure. Getting up early to make a dinner reservation when you are on vacation seems a bit much. It didn’t bother us too much though Because everything else was so exceptional. We will definitely be returning very soon!
Stayed 6 nights in Apr 2024

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was a lack of hot water one afternoon. Having cold shower wasn’t ideal. Other than that my stay was wonderful. Friendly staff, very clean . A wonderful experience
Stayed 9 nights in Apr 2024

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service
Everything was good 😊
Stayed 5 nights in Feb 2024

10/10 Excellent

Daniel Alejandro

.
Stayed 3 nights in Apr 2024