Cari Hotel di Mexico dan Amerika Tengah

"Transportation was awful. One from my party slipped on a spilled liquid in lobby. It was reported to Citlalli and they seemed to careless. Wanted to document in case of fracture and they made a call and said no manager was available."

"Elevators are very small and compacted. One elevator was inoperable Staff was a little bossy mainly women The water at beach Mulky and not clear to swim The food was good and waiters helpful men mainly I will not stay here again 😒"

"Todos los restaurante buenos pero el que se llevó la corona 👑 el italiano y su chef y él encargado no recuerdo sus nombres especiales y profesionales y la que me recibió en el hotel la srt creo que se llama cristina muy profesionales muchas 💯"

"The ocean view swim up was really nice, however the adults only rooftop pool and bar was closed down and I was upset because that was one of the reasons I chose this resort to stay at. Also, all restaurants in this close around 7pm-10 so after those hours you're going be hungry since you can’t order room service."

"Clean room and kid-friendly"

"Food and staff were excellent. Can't wait to go back"

"Cleaning room service could be a little better"

"This hotel is the best, the staff is very kind and helpful, i sature 2 nights and i have nothing but good memories, the pool and the activities they have were really good, there is many things to do, the room was very nice and super clean, the food and drinks were AMAZING and also something that’s not very common in hotels, the gym was incredible with every machine you can imagine, it’s the best hotel I’ve stayed for sure 10/10."

"El Staff perdidos nunca sabian nada o daban malas recomendaciones sin saber"

"."

"great"

"The room was amazing at Palafitos Over the Water Bungalows! A little pricey, wish it was less m, but we were celebrating our 30th year anniversary and wanted to make sure it was top notch and we definitely received top notch service and we definitely had that and more! The room was immaculate! Staff were extremely friendly and attentive! The yoga and stretching were peaceful and timely! Food was a la carte which helped in not overeating! Portion sizes and ingredients were enough to satiate!...

"La habitación siempre muy limpia, y el personal es atento y amable ."

"Good"

"Great family hotel !! Lots of activities throughout the day !!! Everyone is very nice !!! Good food options!!! Didn’t like the fact that couldn’t get in beach due to the seaweed . Waterpark so much fun"

"I liked the food. There was a great variety, for every taste. The staff was very nice. I liked the resort very much."

"Excelente"

"Overall, the hotel was okay, but the food lacked variety. After eating the same meals two or three times, we really didn't feel like having them again. At breakfast, there were no ready-made eggs available, and guests had to wait in line to get them prepared. There was also a panini listed in the snack bar menu, but it had to be ordered separately. When we tried to order it, we were told it was not available, and in general they only had two or three food options available. The Spanish...

"Food could have been better, but overall it was great"

"Alberca cerrada Loby con demaciodo calor"