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Love the gym, lots of equipments for full range workout. Also love the flexibility of 24/7 access for hotel guests. Probably can check the Aircon for room 2217. Not cold enough. I had feedback to hotel but condition not improved. I didn’t haggle with hotel as I was only in KL for 2 nights.
the experience is not really good. first day when we checked in, the bathtub however was leaking. request for a room change however told that the apartment was fully booked. when asked for extra towel due to leakage, did not bring any towel instead giving 101 excuses. they have iron but no iron board. ...
Everything good for me and my family's
Central position. Had to request to clean up the room. Partner couldn't use the provided hair dryer in the bathroom as the plug was different. Overall okay.
Good for check out time. Staff is very friendly
The hotel has a fabulous location in the heart of Bukit Bintang near to all amenities, bars ,restaurants,monorail. The hotel has all the facilities one expects of a hotel of this standing.
The staff and new rooms are great. The bathroom marble floor needs to be buffed to remove stains created during construction. The Lobby needs more seating and could be more inviting. It looks like a office complex corporate reception area. The gym is good but could be even better if they got newer ...
It is clean, i stay in few apartment residence beforo but never get such this kind of clean and neat room
The hotel had upgraded it's facilities, such as providing ramp for wheelchair & strollers, all rooms & lift access are contactless, rooms are renovated (new modern look), the Restaurant are bigger & good varieties of food.
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