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Impiana KLCC Hotel

Photo gallery for Impiana KLCC Hotel

Primary image
Outdoor pool
Outdoor pool
Deluxe King Room | Minibar, in-room safe, blackout curtains, iron/ironing board
Minibar, in-room safe, blackout curtains, iron/ironing board

Overview of Impiana KLCC Hotel

Impiana KLCC Hotel

4.5 star property

4.2/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
13 Jalan Pinang, Kuala Lumpur, 50450

Explore the area

  • Popular LocationKLCC Park3 min walk
  • Popular LocationPetronas Twin Towers5 min walk
  • Popular LocationPavilion Kuala Lumpur10 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)52 min drive

Room options

About this area

Kuala Lumpur

Located in Kuala Lumpur City Centre neighbourhood, Impiana KLCC Hotel is connected to the convention centre. Travellers who have shopping on the agenda can visit Pavilion Kuala Lumpur and Berjaya Times Square. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Axiata Arena. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Suria KLCC Shopping Centre - 2 min walk
  • KLCC Park - 3 min walk
  • Kuala Lumpur Convention Centre - 3 min walk
  • Petronas Twin Towers - 5 min walk
  • Pavilion Kuala Lumpur - 10 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 8 min walk
  • Kuala Lumpur International Airport (KUL) - 51 min drive

About this property

Impiana KLCC Hotel

4.5-star hotel in the heart of Kuala Lumpur City Centre
Close to Petronas Twin Towers and Pavilion Kuala Lumpur, Impiana KLCC Hotel provides a round-trip airport shuttle, a poolside bar and a coffee shop/cafe. Treat yourself to spa services, such as a body wrap, reflexology or aromatherapy. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk and luggage storage
  • Laundry services, a ballroom and coffee/tea in the lobby
  • Guest reviews speak highly of the overall value and proximity to shopping
Room features
All 519 rooms boast comforts, such as 24-hour room service and pillow menu, as well as thoughtful touches, such as air conditioning and dressing gowns.
Extra amenities include:
  • Bathrooms with bidets and free toiletries
  • 50-inch LCD TVs with digital channels
  • Daily housekeeping and phones

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 50 for adults and MYR 30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Cedar on 15
  • Tonka Bean

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 5

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch LCD TV
  • Digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

86% of travellers were happy with check-in
Check-in from 2:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 120.00.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: MYR 50 for adults and MYR 30 for children (approximately)
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Impiana
Hotel KLCC
Impiana
Impiana Hotel
Impiana KLCC
Impiana KLCC Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Kuala Lumpur
KLCC Hotel
Hotel Impiana Klcc
Impiana KLCC Hotel Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Hotel Hotel Kuala Lumpur

Frequently asked questions

Does Impiana KLCC Hotel have a pool?

Yes, this property has an outdoor pool.

Is Impiana KLCC Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Impiana KLCC Hotel?

Self-parking is free at this property.

What time is check-in at Impiana KLCC Hotel?

Check-in is from 2:00 PM - midnight.

What time is check-out at Impiana KLCC Hotel?

Checkout is at noon.

Does Impiana KLCC Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 220 per vehicle applies.

Where is Impiana KLCC Hotel located?

Located in Kuala Lumpur City Centre, this spa hotel is within a 10-minute walk of Suria KLCC Shopping Centre, Petronas Twin Towers, and Pavilion Kuala Lumpur. KLCC Park and Berjaya Times Square are also within 2 miles (3 km). KLCC Station is 8 minutes by foot and Bukit Nanas Station is 11 minutes.

Can I cancel my reservation for free at Impiana KLCC Hotel and receive a full refund?

Yes, Impiana KLCC Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Impiana KLCC Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 437 out of 1000 reviews
5 - Excellent 44%
Rating 4 - Good. 383 out of 1000 reviews
4 - Good 38%
Rating 3 - Okay. 107 out of 1000 reviews
3 - Okay 11%
Rating 2 - Poor. 48 out of 1000 reviews
2 - Poor 5%
Rating 1 - Terrible. 25 out of 1000 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

3.6/5

Eco-friendliness

4/5 Good

Niranjan Kumar
Business traveller
Liked: Cleanliness, staff & service, amenities
It's bit old property, but maintained well. It's centrally located and easy to access shopping centers. The only flip side - room has dim lights. If you are taking any virtual calls from the room, your face visibility to audience will be poor.
Stayed 3 nights in Aug 2022

3/5 Okay

THILOJAN, Singapore
Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
Perfect location to stay around KLCC. Some amenities like Spa and rooftop dinning was not in operation. Expensive menu for in-room orders. Very disappointed make over of room by staffs during our 2 days stay.
Stayed 2 nights in Aug 2022

4/5 Good

Radina
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recommend to my family & friends
Stayed 3 nights in Aug 2022

5/5 Excellent

Nicolas
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel Nice experience
Stayed 2 nights in Aug 2022

3/5 Okay

Johan
Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel located in a very strategic place and have direct access to covered walkway connecting important places. The room was not maintained well e.g. door lock chain was missing, door closure is super loud, hissing noise from AC blower, shower took forever to get hot
Stayed 3 nights in Aug 2022

4/5 Good

Tan
Business traveller
Liked: Staff & service, amenities
They have a great breakfast spread but weekends are super busy and I cannot get seat. Hotel needs to ensure cleanliness. I noticed that housekeeping does not clean the bathroom properly. Besides the above, I like to thank: Sharifa - Guest service who adopts a great customer service mindset in assisting me. Karen - Reception for her professionalism. The gentleman (in beige uniform) for going an extra mile to check if I reached the correct destination on a location he has located for me via grab. *Sorry I forgot his name.
Stayed 6 nights in Jul 2022

5/5 Excellent

siavash
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 9 nights in Jul 2022

5/5 Excellent

Edward prem
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jun 2022

4/5 Good

Lilian
Liked: Cleanliness, property conditions & facilities, room comfort
Overall stay was good. Unfortunately there was no hair dryer. Requested but no sign of it.
Stayed 1 night in Jun 2022

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaction
The hotel staffs were very friendly especially the bell boy who was extremely helpful and housekeeping did a good job. Highly recommended this hotel.
Stayed 5 nights in Jun 2022