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Impiana KLCC Hotel

Photo gallery for Impiana KLCC Hotel

Front of property – evening/night
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, blackout curtains, iron/ironing board

Overview of Impiana KLCC Hotel

Impiana KLCC Hotel

4.5 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
13 Jalan Pinang, Kuala Lumpur, 50450

Explore the area

  • Popular LocationKLCC Park5 min walk
  • Popular LocationPavilion Kuala Lumpur7 min walk
  • Popular LocationPetronas Twin Towers8 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)53 min drive

Room options

About this area

Kuala Lumpur

Located in Kuala Lumpur City Centre neighbourhood, Impiana KLCC Hotel is connected to the convention centre. Pavilion Kuala Lumpur and Berjaya Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Axiata Arena. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Kuala Lumpur Convention Centre - 2 min walk
  • KLCC Park - 5 min walk
  • Suria KLCC Shopping Centre - 5 min walk
  • Pavilion Kuala Lumpur - 7 min walk
  • Petronas Twin Towers - 8 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 53 min drive

Restaurants

  • Thirty8 - 2 min walk
  • Ten Japanese Fine Dining - 3 min walk
  • Sushi Oribe - 4 min walk
  • Lai Po Heen - 4 min walk
  • Rum Jungle - 5 min walk

About this property

Impiana KLCC Hotel

4.5-star hotel located in Kuala Lumpur City Centre
Close to KLCC Park and Petronas Twin Towers, Impiana KLCC Hotel provides a return airport shuttle, a poolside bar and a cafe. Treat yourself to spa services, such as aromatherapy, a facial or a massage. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), 5 meeting rooms and a porter/bellboy
  • Coffee/tea in the lobby, tour/ticket information and wedding services
  • Guest reviews speak highly of the overall value and proximity to shopping
Room features
All 519 rooms boast comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as air conditioning and dressing gowns.
Extra amenities include:
  • Bathrooms with bidets and free toiletries
  • 50-inch LCD TVs with digital channels
  • Daily housekeeping and phones

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 50 for adults and MYR 30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Cedar on 15
  • Tonka Bean

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 5

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch LCD TV
  • Digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 120.00.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: MYR 50 for adults and MYR 30 for children (approximately)
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Impiana
Hotel KLCC
Impiana
Impiana Hotel
Impiana KLCC
Impiana KLCC Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Kuala Lumpur
KLCC Hotel
Hotel Impiana Klcc
Impiana KLCC Hotel Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Hotel Hotel Kuala Lumpur

Frequently asked questions

Does Impiana KLCC Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at on 21 Feb 2023 start from RM 311.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Impiana KLCC Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Impiana KLCC Hotel?

Self-parking is free at this property.

What time is check-in at Impiana KLCC Hotel?

Check-in is from 2:00 PM - midnight.

What time is check-out at Impiana KLCC Hotel?

Checkout is at noon.

Does Impiana KLCC Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 220 per vehicle applies.

Where is Impiana KLCC Hotel located?

Located in Kuala Lumpur City Centre, this spa hotel is within a 5-minute walk of Kuala Lumpur Convention Centre and KLCC Park. Pavilion Kuala Lumpur and Petronas Twin Towers are also within 10 minutes. Raja Chulan Station is 9 minutes by foot and KLCC Station is 11 minutes.

Reviews

8.2

Very good

Rating 10 - Excellent. 433 out of 1007 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 385 out of 1007 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 113 out of 1007 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 50 out of 1007 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 26 out of 1007 reviews" "
" "2 - Terrible 3%

8.1/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

ARMANDO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay!

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room was not maintained well at all. Loose fittings, marks on the walls. Stains on pillow case. Also they forgot to clean our room so we had to calk down for clean towels Also we tred to oder room sevice but the had no food availbe except for just one item on the room sevice menu. So we had to order out The included breakfast was disappointing and limited choices.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Thought that the location of the property was excellent. Handy to the Suria Mall and the park. A couple of minor maintenance problems brought to the attention of the staff. Will certainly stay here again. Front office staff very attentive to any questions etc. Thanks to Ma,uin and Melinda

8/10 Good

scott

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great hotel and great room in a good location. I had to drop it a star as the room was not very clean. Under the bed was a lot of dust ( not cleaned for months ) and with the dust was a mask, 2 socks, and a coke bottle. Great Staff, Good gym, and great locaion
Stayed 3 nights in Nov 2022

6/10 Okay

Roganthran

Travelled with family
Liked: Amenities
Disliked: Cleanliness
House keeping was horrible, staff sometimes don't clean properly n leave rubbish in the room, forgot to put new towels, operator service is questionable and the rooms are damn dusty...pull the curtains n you can see so clearly
Stayed 5 nights in Oct 2022

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Great Location
A lovely hotel with a great location with easy access to public transit. The room was clean and spacious, the breakfast was tasty yet very crowded, and the pool had great views of the KL skyline. The staff was accommodating and helpful.
Stayed 2 nights in Oct 2022

6/10 Okay

Mun-Kein

Business traveller
Disliked: Amenities, property conditions & facilities
Property is old and disappointing these days.. flies in the room and toilet bowl was loose and leaking. Room 933.
Stayed 2 nights in Oct 2022

6/10 Okay

Veni

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2022

4/10 Poor

Hayati

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Improve, please
It was a toss-up between this and Corus hotel. Impiana won cos of lower rate. The saving grace is the fact that the hotel is between KLCC and Pavilion..2 of my fav shopping malls. There were issues on housekeeping, front desk staff are not smiling (for those that did not wear face mask; if they smile under the masks, then i have no comment). Check in with zero expectations..then you would not be disappointed when its not met. Maybe they did not get the memo that more foreign guests are coming. Hopefully they resolve whatever issues they are facing.
Stayed 3 nights in Oct 2022