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Dorsett Kuala Lumpur

Photo gallery for Dorsett Kuala Lumpur

Lobby
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Dorsett Kuala Lumpur

Dorsett Kuala Lumpur

5.0 star property

4.0/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
172 Jln Imbi, Kuala Lumpur, 55100

Explore the area

  • Popular LocationPavilion Kuala Lumpur4 min walk
  • Popular LocationBerjaya Times Square10 min walk
  • Popular LocationPetronas Twin Towers9 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)48 min drive

Room options

About this area

Kuala Lumpur

Dorsett Kuala Lumpur is located in Golden Triangle, a neighbourhood in Kuala Lumpur, and is in the entertainment district and near a metro station. Pavilion Kuala Lumpur and Berjaya Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Travelling with kids? Consider Perdana Botanical Gardens, or check out an event or a game at Bukit Jalil National Stadium.
Visit our Kuala Lumpur travel guideOpens in a new window
Map

What's nearby

  • Pavilion Kuala Lumpur - 4 min walk
  • Berjaya Times Square - 10 min walk
  • Prince Court Medical Centre - 10 min walk
  • Low Yat Plaza - 11 min walk
  • Petronas Twin Towers - 9 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 52 min drive

About this property

Dorsett Kuala Lumpur

5-star luxury hotel located in Golden Triangle
Close to Pavilion Kuala Lumpur and Berjaya Times Square, Dorsett Kuala Lumpur provides a coffee shop/cafe, dry cleaning/laundry services and car hire on site. The on-site restaurant, Checkers Cafe, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a fitness centre.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • An area shuttle, a porter/bellboy and luggage storage
  • Smoke-free property, laundry services and a 24-hour front desk
  • Guest reviews give good marks for the overall value, helpful staff and location
Room features
All 320 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning. Guest reviews speak positively of the overall comfort rooms at the property.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and free toiletries
  • 40-inch LED TVs with premium channels
  • Daily housekeeping, desks and phones

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured valet parking on site (MYR 30 per day)
  • Local area shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AMโ€“10:30 AM: MYR 42.3 for adults and MYR 22.15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Checkers Cafe
  • Windows Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: The Dorsett Residence accommodations are located in an annex building next to the main building, approximately 131 feet (40 meters) away.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 42.3 for adults and MYR 22.15 for children (approximately)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the rooftop infinity pool, gym and sauna is available only for this propertyโ€™s Studio Queen at Dorsett Residence, Two Bedroom Suite at Dorsett Residence and Two Bedroom Premier Suite at Dorsett Residence.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Dorsett Kuala Lumpur
Dorsett Regency
Dorsett Regency Hotel
Dorsett Regency Hotel Kuala Lumpur
Dorsett Regency Kuala Lumpur
Kuala Lumpur Dorsett Regency
Regency Dorsett Kuala Lumpur
Regency Kuala Lumpur
Dorsett Regency Kuala Lumpur Hotel Kuala Lumpur
Dorsett Kuala Lumpur Hotel
Dorsett Hotel
Kuala Lumpur Regency
Dorsett Kuala Lumpur Hotel
Dorsett Kuala Lumpur Kuala Lumpur
Dorsett Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Dorsett Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 27 Nov 2022, prices found for a 1-night stay for 2 adults at on 6 Dec 2022 start from RMย 229.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dorsett Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dorsett Kuala Lumpur?

Valet parking is available for MYR 30 per day.

What time is check-in at Dorsett Kuala Lumpur?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Dorsett Kuala Lumpur?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Dorsett Kuala Lumpur located?

This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 10-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square. KLCC Park and Petronas Twin Towers are also within 1 mile (2 km). Bukit Bintang Station is 9 minutes by foot and Imbi Station is 11 minutes.

Can I cancel my reservation for free at Dorsett Kuala Lumpur and receive a full refund?

Yes, Dorsett Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to Dorsett Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.

Dorsett Kuala Lumpur Reviews

Dorsett Kuala Lumpur Reviews

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 340 out of 1002 reviews" "
" "5 - Excellent 34%
Rating 4 - Good. 449 out of 1002 reviews" "
" "4 - Good 45%
Rating 3 - Okay. 131 out of 1002 reviews" "
" "3 - Okay 13%
Rating 2 - Poor. 50 out of 1002 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 32 out of 1002 reviews" "
" "1 - Terrible 3%

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.4/5

Eco-friendliness

4/5 Good

Liezel, Choa chu kang
Travelled with partner
Liked: Cleanliness, staff & service
Its good.. but the aircon is not that strong
Stayed 3 nights in Nov 2022

1/5 Terrible

Nathan
Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I stayed at this hotel one other time a couple of years before the pandemic. At the time it was very nice and very clean hence why I booked again. However, it has gone down hill. The hotel is now very dirty and poorly maintained. When I first checked in there was feces in the toilet, a strand of hair in the sink, a few ants crawling on the bathroom floor, and fruit flies. I also noticed mold on the shower head and just a feeling of general uncleanliness. The room smelled heavily of smoke and mildew. The next day at the breakfast buffet some of the fruit they were serving was spoiled. I ended up booking another hotel within the area for the rest of my time in KL. Least to say I was very disappointed with this hotel and would not recommend it to anyone.

4/5 Good

Futoshi
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good, and very nice to access to KLCC.
Stayed 1 night in Oct 2022

5/5 Excellent

Yok Fenn
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Sep 2022

1/5 Terrible

Bek
Stayed 2 nights in Aug 2022

4/5 Good

Abbas
Travelled with family
Liked: Cleanliness, staff & service, room comfort
Value for money
Good value for money. Comfort and good location. Needs some renovation.
Stayed 5 nights in Jul 2022

1/5 Terrible

Nantha Kumar
Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
ROACHES MADE STAY UNCOMFORTABLE.
Booked at Dorsett residences for 3 nights which was beside dorsett hotel. I had with me my 2 old aged parents, wife and my 15mth old son. The 2 bedroom suite i was assigned to looked alright at first UNTIL ROACHES started to make their own guest appearances. It was such an uncomfortable stay that after the first night, i asked to be moved to the hotel side. Thankfully there were rooms available and the hotel staffs made the switch for us. The final straw was when i saw my son playing with a roach using his hands and there were roaches moving around my baby's milk powder tin. I strongly advise young families to avoid booking dorsett residences. Dorsett hotel rooms are comfortable. So book the hotel rooms instead of the residences. Breakfast spread is good and if you drive, be wary of the carpark. They are extremely narrow. Valet parking recommeded if available.
Stayed 3 nights in Jul 2022

1/5 Terrible

Chiong Hieng
Stayed 2 nights in Jun 2022

1/5 Terrible

Kim Beng
Stayed 5 nights in Jun 2022

2/5 Poor

Ben Zaqi
Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We stayed here before Covid-19 and had a pleasant stay however this time round was literally a nightmare. Firstly my mothers room aircon was leakigg no throughout our 5 nights stay, her blouse was soaked and nothing was to offer drycleaning at all. Then my room had cockroaches! Also to highlight the gym was unable to access, so brought my daughter swimming we had to sit around for almost one hour just for a pool towel. Called housekeeping and front desk more then 5-6 times until they just didnt pick up the phone. Last but not least we were offered complimentary late checkout by MS Sharifah and the following day when we wanted to check out one of the front desk staff (male wearing glasses) asked for $100 for the 2 pm late checkout. Really was quite an unpleasant stay and wont be going back and really donโ€™t recommend staying here better to source the many other hotels nearby.
Stayed 5 nights in Jun 2022

General hotel information

Hotel locationKuala Lumpur
Star rating5 star property
Nearest airportKuala Lumpur (KUL-Kuala Lumpur Intl.)
Nearby landmarksPavilion Kuala Lumpur, Berjaya Times Square, Prince Court Medical Centre