Beranang hotels from RM113

"Place was amazing! We arrived late in the evening and were upgraded to a high level which my son loved. Buffet breakfast was great had alot of variety and service was great, we had one waiter that helped us daily and got us our morning hot chocolate, He was amazing! Overall great location, close to Bukit Bingtang and great hotel will definitely stay here on our next trip to KL. Thank you"

"I recently stayed at this hotel and had a mixed experience. The location was a bit farther out than I expected, and getting to most places required a longer walk or ride. During my stay, the service was inconsistent. I did notice that the female staff members seemed more polite and helpful, which I appreciated. However, overall I didn’t always feel well assisted. For example, no one explained how to use the key card in the elevator to access the floors, and I ended up helping several other guests figure it out. There was also no explanation that you need to insert the key card in the room to activate the electricity. While I’m familiar with this from living abroad, it may be confusing for travelers who are not used to it. The room itself had an older feel and I did notice ants during my stay, which was disappointing. As a solo traveler, feeling welcomed and informed is important, and that wasn’t always the case for me here. The hotel has potential, but improving communication, cleanliness, and consistency in customer service would make a big difference. Overall, it was an okay stay, but there’s definitely room for improvement."

"Great hotel to stay at while transiting through KL. Is a short walk from KLIA1 or there are little buggies that will take you. The hotel is clean, beds are extremely comfortable, breakfast was delicious. If you want to go into KL you can buy a return ticket on the KLI Espres train. Cost about 90, 000 RM but gets you into the city in 30 minutes. The only downside this time at the hotel was that the pool at the hotel was undergoing maintenance and closed at 7:00 p.m. I would definitely stay here again on my next time through here."

"This is my second stay at KLOÉ Hotel - and it remains the same beautiful, charming, comfortable hotel as I remember it to be. Service is beyond excellent - every one of the hotel staff I interacted with was warm, friendly, and helpful. KLOÉ is such a delight!"

"Terrible service and staff ….. we turned up all roads blocked to hotel had walk up a hill with suitcases then was put in a different room that was booked. But worst of all there was a festival outside hotel which went on until 1am the room room hooked we could not sleep or use the room anytime as was just too loud. The hotel apologised but did not offer any refunds and blamed hotels.com for not letting us know about the road closures and Malaysia biggest festival taking place. "

"This hotel is nearby KlIA2 ,so good."

"The room is very spacious and fashionably decorated. The view is also unbeatable from its height. Since the hotel is quite new, the shopping mall next to the hotel is still under construction. Their lounge is located on the 75th floor where you can enjoy a drink with unobstructed view."

"Easy check in. Really efficient and friendly staff. Very clean and quiet room with a fantastic view of the Petronas Towers. Very comfortable bed with high quality linen. Great location. I’ve stayed here a few times and it’s always a great place to stay."

"Be prepared for windowless room. Quite noisy. Unsure where the noises came from but lots of odd noises going on."