Cari Vila di Beranang

"good"

"Best"

"Very clean and new"

"Great as usual. Friendly staff"

"I have always loved this hotel Love their room service Love everything about it "

"I've always liked this hotel + it's so near the Departure Lounge. Only complaint was my shower kept going super hot & super cold by itself & there was nothing I could do about it. I informed the counter upon checkout"

"Property start to rundown. Used living room restaurant for breakfast and high tea. It is not great, foods are not fresh, no service attitude. Table and placemat are not clean properly. Room phone are not working even after told the front desk, hence not able to order IRD. "

"It was an amazing stay. Everything was excellent, location in bukit bintang where everything is at your door step, breakfast, staff, cleanliness. Attention to details. Recommended hotel if you intend to travel to kuala lumpur. "

"Not a good representation of the Ritz Carlton brand. Suite room no. 1000's bedroom is accompanied by the incessant noise of exhaust/AC unit outdoor. Towels in the bathroom are old and thin. The vanity mirror in the bathroom is half fallen. Bathrobe is missing a belt loop and old. Both requests for a room on a higher floor and support pillows were not met. Turndown service was not done on the third evening. Very, very little TV channels. Food and beverage offered at the executive club lounge were limited and nothing extraordinary. Parking fee (for executive club suite) was RM15 for 4 hours! Not a single cent discount?!"