WIFI was down for the 1st 2 days. Super inconvenient. No updates from hotel.
The check in and check out procedure is fast and the receptionist and other staff always greeted us with a genuine smile. take quite sometime to wait for the lift though there are four lifts working concurrently. The room is spankingly clean .
The cookies given during checkin was a pleasant surprise and they tasted delicious. Generally the staff are very polite and responsive. However, there are days when the housekeeping can be quite slow in coming to the room to do the cleanup.
Good location, just across the road is Komtar JBCC mall and another 5mins walk to reach JB city square. The reception staff and housekeeping staff are very friendly and always carry a smile. Room size is really huge but can get noisy at night with the music at the pubs below the hotel blasting ...
Near to Komtar JBCC, City Square with Toast Box near the Hotel Lobby.
Pleasant Stay Overall :) Will Stay again . Nearby the customs, easily access to town area
The staff was very helpful and polite. The beds however, are not as clean as we expected them to be because my son could smell some unpleasant odour on his bed. The ironing board is in dire need of proper covering.
the check in/ check out is very simple, the staff were extremely friendly and pleasant. the room's amenities were sufficient, cleanliness is good. i love the toilet/ bathroom which is huge and clean. bed is soft and comfy.
Convenient to city square and other shopping malls
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BEX Travel Malaysia Sdn Bhd, Malaysia Travel License No. KPK 8269, Suite 6-04A, Level 6, The Pinnacle, Persiaran Lagoon, Bandar Sunway, 47500 Subang Jaya, Selangor, Malaysia.