Very prompt check in and check out! I always stay here whenever I visit Johor Bahru. :)
Love our suite! We had to chnage room as the aircon was not working. Thats the only issue we had. Plus, it would be great if the aircon can be adjusted. We had to ask the maintainence to come 3 times and was only told the aircon temp will go down slowly. It was set to 25 degree didnt even go down ...
Check in staff is friendly and helpful. Room is generally spaciuos.
The pool is small. Buffet breakfast is good. Staff is nice.
The overall stay with this hotel is great! but bedding and pillows could be improved (too soft for neck).
Good location. Overall pleasant stay and will definitely come back if they have some promotion on room rates
RECEIVING THE GUEST, FOOD, OPPOSITE HAVE FOOD COURT AND TO ALL AREAS
What I like is being near KSL and yet not near enough to face the hassle of traffic and crowd. What I don't like include buffet breakfast running out by 9.30am and seeing a rat on 6th floor.
All the staffs were very helpful, courteous and professional. However, some minor issues during our stay there which were not highlighted ie. no wifi in room except reception area, intercom not working,
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BEX Travel Malaysia Sdn Bhd, Malaysia Travel License No. KPK 8269, Suite 6-04A, Level 6, The Pinnacle, Persiaran Lagoon, Bandar Sunway, 47500 Subang Jaya, Selangor, Malaysia.