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DoubleTree by Hilton Hotel Johor Bahru

Photo gallery for DoubleTree by Hilton Hotel Johor Bahru

Lobby
Terrace/patio
Exterior
King Room, Room, 1 King Bed | Minibar, in-room safe, desk, free cots/infant beds
3 restaurants, breakfast, lunch, dinner served; local cuisine

Overview of DoubleTree by Hilton Hotel Johor Bahru

DoubleTree by Hilton Hotel Johor Bahru

4.0 star property
4-star Johor Bahru hotel in Central District, near Komtar JBCC
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
12 Jalan Ngee Heng, Johor Bahru, Johor, 80000

Explore the area

  • Popular LocationKomtar JBCC3 min walk
  • Popular LocationJohor Bahru City Square10 min walk
  • Popular LocationJohor Bahru Customs, Immigration, and Quarantine Complex3 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)35 min drive

Room options

About this area

Johor Bahru

DoubleTree by Hilton Hotel Johor Bahru is located in Central District, a neighbourhood in Johor Bahru, and is in a shopping district and near a train station. Komtar JBCC and Johor Bahru City Square are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit LEGOLAND® Malaysia. Johor Bahru Chinese Heritage Museum and The Mall are two other places to visit that come recommended.
Visit our Johor Bahru travel guideOpens in a new window
Map

What's nearby

  • Komtar JBCC - 3 min walk
  • Persada Convention Center - 4 min walk
  • Johor Bahru City Square - 10 min walk
  • Johor Bahru Chinese Heritage Museum - 19 min walk
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 3 min drive

Getting around

  • JB Sentral - 8 min walk
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 42 min drive

Restaurants

  • Makan Kitchen - 1 min walk
  • 4 Fingers Crispy Chicken - 5 min walk
  • Haidilao Hot Pot - 5 min walk
  • MacGregor’s Irish Pub - 5 min walk
  • Amaya Food Gallery - 4 min walk

About this property

DoubleTree by Hilton Hotel Johor Bahru

4-star hotel near Johor Bahru City Square
Located close to Komtar JBCC and Johor Bahru Chinese Heritage Museum, DoubleTree by Hilton Hotel Johor Bahru provides a poolside bar, a corner/local shop and a cafe. Indulge in a hot stone massage at Crystal Leaf Beauty, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature local cuisine and a poolside location. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Multilingual staff, a banquet hall and meeting rooms
  • Guest reviews speak highly of the breakfast and first-rate property condition
Room features
All 333 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and dressing gowns. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch LED TVs with premium channels and DVD players
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 15 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (MYR 10 per night)
  • Valet parking on site (MYR 49 per day)
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65 for adults and MYR 35 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Makan Kitchen
  • Tosca
  • Axis Lounge
  • The Food Store

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Hot tub
  • Steam room

Family friendly

  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (14096 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Pool sunloungers

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 40-inch LED TV
  • TV/satellite channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe

Similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 35 for children
  • Fee for in-room wireless Internet: MYR 15 per day (rates may vary)
  • Fee for in-room wired Internet: MYR 15 per day (rates may vary)
  • Airport shuttle fee: MYR 130.00 per vehicle (return)
  • Self-parking fee: MYR 10 per night
  • Valet parking fee: MYR 49 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the executive lounge. Failure to comply with this dress code may result in refusal of entry.
Outside food that emits a strong odor, including durians and mangosteens, are not permitted on the premises.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Doubletree Hilton Hotel Johor Bahru
Doubletree Hilton Johor Bahru
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DoubleTree by Hilton Hotel Johor Bahru Johor Bahru
DoubleTree by Hilton Hotel Johor Bahru Hotel Johor Bahru

Frequently asked questions

Does DoubleTree by Hilton Hotel Johor Bahru have a pool?

Yes, this property has an outdoor pool.

Is DoubleTree by Hilton Hotel Johor Bahru pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Hotel Johor Bahru?

Self-parking is available for MYR 10 per night. Valet parking is available for MYR 49 per day.

What time is check-in at DoubleTree by Hilton Hotel Johor Bahru?

Check-in begins at 3 PM.

What time is check-out at DoubleTree by Hilton Hotel Johor Bahru?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does DoubleTree by Hilton Hotel Johor Bahru provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 130.00 per vehicle applies.

Where is DoubleTree by Hilton Hotel Johor Bahru located?

Located in Central District, this spa hotel is within a 15-minute walk of Komtar JBCC and Johor Bahru City Square. Johor Bahru Chinese Heritage Museum and The Mall are also within 6 mi (10 km). JB Sentral is 8 minutes by foot.

DoubleTree by Hilton Hotel Johor Bahru Reviews

DoubleTree by Hilton Hotel Johor Bahru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1002 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 355 out of 1002 reviews" "
" "8 - Good 35%
Rating 6 - Okay. 62 out of 1002 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 17 out of 1002 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 7 out of 1002 reviews" "
" "2 - Terrible 1%

9.0/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

WEE LENG

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Efficient staff, rooms are clean, relatively near to the malls like mid valley south key; about a 10min walk from Komtar mall, though taking a grab is easier.
Stayed 1 night in Jun 2023

8/10 Good

Tai Yong

Travelled with family
Liked: Cleanliness, staff & service
One of the elevator was not working for the entire day, some light switches in room were malfunction, limited carpark lots, one of the rooms was not ready even though we check in at 4.30pm.
Stayed 1 night in Jun 2023

10/10 Excellent

Herman

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms are large, clean, practical and comfortable. Best hotel in JB
Stayed 1 night in May 2023

4/10 Poor

Colin, Kuala Lumpur

Disliked: Cleanliness, property conditions & facilities
For the price I’m paying, it’s not as expected on the room quality and service. Except for a warm cookies offered on check in, the rest was quite disappointing. The buffet place is not appealing and food selection is so so. Will find a different hotel in the future for same price range.
Stayed 1 night in May 2023

10/10 Excellent

TITIEK FARHANA

Travelled with family
Liked: Staff & service, property conditions & facilities
Wonderful breakfast buffet and clean hotel.
Stayed 1 night in May 2023

10/10 Excellent

Ming Jie

Stayed 1 night in May 2023

10/10 Excellent

debbie yennling

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the staff
Stayed 2 nights in Apr 2023

8/10 Good

Afzal

Travelled with family and small children
Liked: Cleanliness, staff & service
The property was near and tidy. The surrounding areas were very dirty and messy. Basement car park was full so we had to park above. Not enough drinking water provided compared to other hotels.
Stayed 1 night in Apr 2023

10/10 Excellent

Yook Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend to my friends and worth the price for this hotel
Stayed 1 night in Apr 2023

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a quick getaway. Breakfast is good, the 2 bedroom suite is awesome for family
Stayed 1 night in Mar 2023