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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

DoubleTree by Hilton Hotel Johor Bahru

Star Rating
4 out of 5

Photo gallery

Featured image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
View from Room

Guest reviews

4.4/5 Excellent
991 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

12 Jalan Ngee Heng, Johor Bahru, Johor

Explore the area

Popular LocationKomtar JBCC7 min walk
Popular LocationJohor Bahru City Square9 min walk
Popular LocationKSL City Mall8 min drive
AirportJohor Bahru (JHB-Senai Intl.)31 min drive

Choose dates to view prices

  • King Room, Room, 1 King Bed

    Photos of King Room, Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 3
    More detailsKing Room, Room, 1 King Bed

  • Deluxe Room, 1 King Bed

    Photos of Deluxe Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed

  • Deluxe Room, 2 Double Beds

    Photos of Deluxe Room, 2 Double Beds

    4.8/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 3
    More detailsDeluxe Room, 2 Double Beds

  • Executive Room, 1 King Bed

    Photos of Executive Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Room, 1 King Bed

  • Executive Room, 2 Double Beds

    Photos of Executive Room, 2 Double Beds

    4.3/5 guest room rating

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Room, 2 Double Beds

  • Suite, 1 Bedroom

    Photos of Suite, 1 Bedroom

    4.1/5 guest room rating

    Room amenities

    • 64 sq m
    • City view
    • Sleeps 3
    More detailsSuite, 1 Bedroom

  • Deluxe Suite, 1 Bedroom

    Photos of Deluxe Suite, 1 Bedroom

    Room amenities

    • 64 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Suite, 1 Bedroom

  • Deluxe Suite, 2 Bedrooms

    Photos of Deluxe Suite, 2 Bedrooms

    4.7/5 guest room rating

    Room amenities

    • 93 sq m
    • Sleeps 5
    More detailsDeluxe Suite, 2 Bedrooms

  • Room, 2 Double Beds

    Photos of Room, 2 Double Beds

    4.7/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 3
    More detailsRoom, 2 Double Beds

  • Presidential Suite, 1 King Bed

    Photos of Presidential Suite, 1 King Bed

    Room amenities

    • City view
    • Sleeps 5
    More detailsPresidential Suite, 1 King Bed

  • King Room, Room, 1 King Bed, Accessible

    Photos of King Room, Room, 1 King Bed, Accessible

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsKing Room, Room, 1 King Bed, Accessible

  • Room, 2 Double Beds, Accessible

    Photos of Room, 2 Double Beds, Accessible

    4.2/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 3
    More detailsRoom, 2 Double Beds, Accessible

About this area

Johor Bahru

Located in Johor Bahru, DoubleTree by Hilton Hotel Johor Bahru is in the city centre and near a train station. Johor Bahru City Square and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Zoo and Night Safari. River Safari and Austin Heights Water & Adventure Park are not to be missed.

Visit our Johor Bahru travel guide
Map
Popular Location

What's nearby

  • Komtar JBCC - 7 min walk
  • Johor Bahru City Square - 9 min walk
  • Danga Bay - 5 min drive
  • KSL City Mall - 8 min drive
  • Singapore Turf Club - 12 min drive

Getting around

  • JB Sentral - 5 min drive
  • Kranji Station - 8 min drive
  • Johor Bahru (JHB-Senai Intl.) - 31 min drive

Restaurants

  • Where to eat
  • Makan Kitchen – Restaurant offering local cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Tosca – Poolside restaurant with a bar offering Italian cuisine. Serves brunch, lunch and dinner daily. Reservations required. Kids' menu available.
  • Axis Lounge – Lobby lounge offering international cuisine. Serves light fare daily.
  • The Food Store – Al fresco dining restaurant offering international cuisine. Serves breakfast, lunch, dinner and light fare daily.

About this property

DoubleTree by Hilton Hotel Johor Bahru

4-star Johor Bahru hotel in Central District, walk to Johor Bahru City Square
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 333 rooms feature thoughtful touches such as pillow menus and bathrobes, plus 24-hour room service and LED TVs with DVD players. Guests will also find wireless Internet access (surcharge), minibars and rainfall showerheads.
DoubleTree by Hilton Hotel Johor Bahru offers 333 forms of accommodation with DVD players and minibars. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows standard sanitisation guidelines of Hilton CleanStay

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 15 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: MYR 10 per night
  • Valet parking: MYR 26 per night
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 60 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (14096 square feet of space)

Outdoors

  • Beach loungers
  • Pool sunloungers
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 40-inch LED TV
  • TV/satellite channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 80.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 60 per person (approximately)
  • Fee for in-room wireless Internet: MYR 15 per day (rates may vary)
  • Fee for in-room wired Internet: MYR 15 per day (rates may vary)
  • Airport shuttle fee: MYR 130.00 per vehicle (roundtrip)
  • Self-parking fee: MYR 10 per night
  • Valet parking fee: MYR 26 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) and Hilton CleanStay guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
FOR EXECUTIVE LOUNGE ACCESS BOOKINGS ONLY: Smart casual attire is a requirement for Executive Lounge guests. Swimwear, gym attire, bathrobes, and singlets are not permitted. Footwear not including bathroom slippers must be worn at all times. The Club Lounge is reserved for guests 12 years and older. Failure to comply with this dress code may result in refusal of entry.
Outside food that emits a strong odor, including durians and mangosteens, are not permitted on the premises.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Hotel Johor Bahru and receive a full refund?
Yes, DoubleTree by Hilton Hotel Johor Bahru offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Hotel Johor Bahru cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at DoubleTree by Hilton Hotel Johor Bahru?
As of 6 Aug 2020, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Johor Bahru on 8 Aug 2020 start from RM194, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is DoubleTree by Hilton Hotel Johor Bahru pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for MYR 10 per night. Valet parking is available for MYR 26 per night.
What time is check-in at DoubleTree by Hilton Hotel Johor Bahru?
Check-in begins at 3 PM.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 130.00 per vehicle applies.
Where is this hotel located?
Located in Central District, this spa hotel is within a 10-minute walk of Persada Convention Center, Johor Bahru City Square, and Komtar JBCC. KSL City Mall and Danga Bay are also within 3 miles (5 km). JB Sentral is 25 minutes by foot.

Guest reviews

Overall score and ratings for DoubleTree by Hilton Hotel Johor Bahru

4.4
Excellent
991 reviews
5 - Excellent
523
4 - Good
379
3 - Okay
64
2 - Mediocre
17
1 - Poor
8
4.5
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.4
Property condition

5/5 Excellent

Zamri, Kuala Lumpur
Business traveller, Travelled with partner
27 Jul 2020
  • Liked: Staff & service, amenities, property conditions & facilities

Room was comfortable, staffs were friendly. Received free cookies upon check-in

Stayed 1 night in Apr 2019

4/5 Good

Joey, Selangor
Travelled with family
24 Jul 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities

Clean, strategic location near City Square, welcoming. Worth the price highly recommend. they manage to arrange room side by side with great view and thank you for the special arrangement. I enjoyed my stay here, especially pool staff is very helpful. however the parking is abit dangerous as it is only one way entry and exit.

Stayed 2 nights in Jul 2020

5/5 Excellent

Brandon, Kuala Lumpur
Business traveller
13 Jul 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room is very clean and sleek, the door seal sticker makes you feel more comfortable about the cleanliness. Bed is comfortable, both soft and hard pillows are provided. Quiet hotel as it is not facing the main road. All staffs follow SOP, mask on too. Breakfast in set because buffet is not allowed yet, good selections with continental and asian sets. Highly recommend.

Stayed 1 night in Jul 2020

5/5 Excellent

Verified traveller
Travelled with family
16 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

Janice F
Travelled with family
15 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020