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Outdoor pool, open 6:30 AM to 9:00 PM, pool loungers
Outdoor pool, open 6:30 AM to 9:00 PM, pool loungers
Minibar, in-room safe, desk, iron/ironing board
View from Room

Guest reviews

4.4/5 Excellent
754 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationThe Mall12 min drive
Popular LocationPlaza Pelangi12 min drive
Popular LocationKSL City Mall13 min drive
AirportJohor Bahru (JHB-Senai Intl.)25 min drive

Choose dates to view prices

  • Club Room, 1 Double Bed, Non Smoking (Club Level)

    4.6/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 3
    More detailsClub Room, 1 Double Bed, Non Smoking (Club Level)
  • Deluxe Room, 2 Single Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 81 sq m
    • Bay view
    • Sleeps 2
    More detailsExecutive Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Pool View

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking, Pool View
  • Room, 2 Single Beds, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    More detailsRoom, 2 Single Beds, Non Smoking
  • Club Room, 1 King Bed, Non Smoking (Club Level)

    5/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 2
    More detailsClub Room, 1 King Bed, Non Smoking (Club Level)
  • Room, 1 King Bed, Non Smoking, Bay View

    Room amenities

    • 36 sq m
    • Bay view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking, Bay View
  • Deluxe Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, Non Smoking

About this area

Masai

Located in Masai, Renaissance Johor Bahru Hotel is in the business district and on the boardwalk. The Mall and KSL City Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Austin Heights Water & Adventure Park and Singapore Zoo. Don't miss out on a visit to Night Safari. Make sure you don't miss outdoor adventures like rock climbing and hiking/biking trails, or hop on a bike for hire nearby and take a self-guided tour around Masai.

Visit our Masai travel guide
Map
Popular Location

What's nearby

  • The Mall - 12 min drive
  • Plaza Pelangi - 12 min drive
  • KSL City Mall - 13 min drive
  • AEON Tebrau City - 14 min drive
  • Hospital Sultan Ismail - 17 min drive

Getting around

  • Kranji Station - 12 min drive
  • JB Sentral - 17 min drive
  • Johor Bahru (JHB-Senai Intl.) - 25 min drive

Restaurants

  • Where to eat
  • Cafe BLD – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Wan Li – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Chocolate Cake Company – Serves breakfast, lunch and dinner daily.

About this property

Renaissance Johor Bahru Hotel

Luxury Masai hotel in Bandar Baru Permas Jaya with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 345 rooms offer WiFi, iPod docks and LCD TVs with satellite channels. Guests will also find 24-hour room service, wired Internet (surcharge) and minibars.
Renaissance Johor Bahru Hotel offers 345 forms of air-conditioned accommodation with iPod docking stations and minibars. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

This Masai hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Global Cleanliness Council (Marriott)
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Contactless check-out

Safety measures

Individually wrapped food options available through room service
Hand sanitiser provided
Masks available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 50 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 5 per day
  • Valet parking: MYR 30 per day

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 60.00 for adults and MYR 30.00 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Malay

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference space (19493 square feet)

Outdoors

  • Pool sunloungers

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Assistive listening devices in meeting rooms
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 60.00 for adults and MYR 30.00 for children (approximately)
  • Fee for in-room wireless Internet: MYR 50 per day (rates may vary)
  • Fee for in-room wired Internet: MYR 50 per day (rates may vary)
  • Self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-out is available.
  • Individually wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) and Global Cleanliness Council (Marriott) guidelines.

We should mention

Pool access available from 6:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Renaissance Johor Bahru Hotel and receive a full refund?
Yes, Renaissance Johor Bahru Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Renaissance Johor Bahru Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:30 AM to 9:00 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for MYR 5 per day. Valet parking is available for MYR 30 per day.
What time is check-in at Renaissance Johor Bahru Hotel?
Check-in is from 3 PM to midnight.
What time is check-out at Renaissance Johor Bahru Hotel?
Checkout is at noon.
Where is this hotel located?
Located in Bandar Baru Permas Jaya, this luxury hotel is within 9 mi (15 km) of The Mall, KSL City Mall and AEON Tebrau City. Komtar JBCC and Johor Bahru City Square are also within 9 mi (15 km).

Guest reviews

Overall score and ratings for Renaissance Johor Bahru Hotel

4.4
Excellent
5 - Excellent
408
4 - Good
275
3 - Okay
49
2 - Mediocre
16
1 - Poor
6
4.5
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.4
Property condition

2/5

  • Liked: Cleanliness, staff & service, amenities
  • Disliked: Property conditions & facilities

Everything is perfect but when I off the room air-con due to too cold, water dripped out from ceiling. The dripping voice woke me up, I have no choice but turn on the air-con again.

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Staff & service

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff

We had some trouble checking in as we made the bookings under 3 different names and had requested to have the rooms in the same level prior to the stay. Many thanks to their staff, Kelly, who helped to sort it out.

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Staff & service, property conditions & facilities, room comfort

For a 5stars rating hotel the room are so so only... booked for 3 pax but amenities provide for 2 pax. Reception and breakfast buffet are excellence.

Stayed 1 night in Mar 2020