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KSL Hotel & Resort

Photo gallery for KSL Hotel & Resort

Primary image
Water park
Water park
Water park
LCD TV

Overview of KSL Hotel & Resort

KSL Hotel & Resort

4.0 star property

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
33 Jalan Seladang, Taman Abad, Johor Bahru, Johor, 80250

Explore the area

  • Popular LocationKSL City Mall3 min walk
  • Popular LocationPlaza Pelangi13 min walk
  • Popular LocationArulmigu Sri Rajakaliamman Glass Temple4 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)31 min drive

Choose dates to view prices

About this area

Johor Bahru

Located in Central District neighbourhood, KSL Hotel & Resort is connected to a shopping centre. KSL City Mall and Johor Bahru City Square are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Angry Birds Activity Park Johor Bahru and Johor Zoo. Travelling with kids? Don't miss LEGOLAND® Malaysia. Guests appreciate the resort's central location.

What's nearby

  • KSL City Mall - 3 min walk
  • Plaza Pelangi - 13 min walk
  • Arulmigu Sri Rajakaliamman Glass Temple - 4 min drive
  • Angry Birds Activity Park Johor Bahru - 6 min drive
  • Johor Bahru Old Chinese Temple - 11 min drive

Getting around

  • JB Sentral - 7 min drive
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 31 min drive

About this property

KSL Hotel & Resort

Family-friendly resort connected to a shopping centre in Johor Bahru with water park
Along with a water park (surcharge), this resort has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and a business centre. All 904 rooms offer free WiFi, room service and LCD TVs. Guests will also find coffee makers, free bottled water and safes.
KSL Hotel & Resort offers 904 accommodations with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include a shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access.

Recreational amenities at the resort include a water park (surcharge), a sauna, a fitness centre and a children's pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 52 for adults and MYR 27 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Karaoke
  • Sauna
  • Shopping
  • Water park access (surcharge)

Family friendly

  • Arcade/games room
  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Malay

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Restaurants on site

  • INFUSION CAFE
  • TWILIGHT LOUNGE

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Bathroom (partially open)
  • Bidet
  • Free toiletries
  • Shower

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 52 for adults and MYR 27 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

KSL Hotel & Resort
KSL Hotel & Resort Johor Bahru
KSL Johor Bahru
KSL Resort Hotel
KSL Hotel Resort Johor Bahru
KSL Hotel Resort
KSL Hotel & Resort Resort
KSL Hotel & Resort Johor Bahru
KSL Hotel & Resort Resort Johor Bahru

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 279 out of 991 reviews
5 - Excellent 28%
Rating 4 - Good. 446 out of 991 reviews
4 - Good 45%
Rating 3 - Okay. 154 out of 991 reviews
3 - Okay 16%
Rating 2 - Poor. 66 out of 991 reviews
2 - Poor 7%
Rating 1 - Terrible. 46 out of 991 reviews
1 - Terrible 5%

3.9/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

3.9/5

Eco-friendliness

2/5 Poor

Travelled with group
Disliked: Staff & service, amenities
Only Bath Towel provided. No bath mat, No hand towel. Waited 30 mits at check-in coutner to get a room even though my check in time was well exceeded their announced check in time. Any room service (the above towel, ice, glass !) are not free !!
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Jan 2022

3/5 Okay

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Very poor check-in services as it takes me 3 hours to check-in (A sudden big group of checkin)
Stayed 3 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Hotel was really nice and on top of a mall with food and shopping options. There was a line at checkin but staff was quick and one staff gave us a priority checkin. Room was clean and had a great view of the city. There is a Starbucks in lobby. Parking was good and convenient. Nearby sky villa hotel with a good restaurant at level 26 which had live music
Stayed 1 night in Dec 2021

3/5 Okay

Stayed 1 night in Dec 2021