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Top 10 Hotels near Istana Bukit Serene
I like the instant service when I contact the room service. The staff were very friendly the moment we checked in to the hotel and when we contacted the room service. The staff were warm and friendly. The shower drainage took some time for the water to clear. Overall, we had a great experience for ...
communication with admin, ceased by 6pm. housekeeping services requested got ignored by 6pm.
Swimming pool
Pros: Surprisingly good wifi, value for money, near to Angsana Mall JB Cons: Towels were stained, minifridge wasn't really working, area is difficult to access as the Grab needed to spin around the area a few times on the highway before reaching the place
The service was very poor. There was no towel, no air condition in both bed rooms. The response to our complaint was very slow. I really very unhappy with the condition of mattress, pillow and blanket provided. Most of the said items are very poor condition. The mattress is so poor and worth to be ...
Clean and comfort is ok. No lift though, please note. Only 2 floors. Some shops around.
Nice simple place with great staff.
Istana Bukit Serene Hotels
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