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Holiday Inn Express & Suites Johor Bahru, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Johor Bahru, an IHG Hotel

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Suite, 1 Bedroom (Living Area) | In-room safe, desk, blackout curtains, iron/ironing board
Suite, 1 Bedroom (Living Area) | In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Suite, 2 Bedrooms | In-room safe, desk, blackout curtains, iron/ironing board

Overview of Holiday Inn Express & Suites Johor Bahru, an IHG Hotel

Holiday Inn Express & Suites Johor Bahru, an IHG Hotel

3.0 star property

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
Map
Lot 512, Jalan Syed Mohd Mufti, Johor Bahru, Johor, 80000

Explore the area

  • Popular LocationSultan Ibrahim Building11 min walk
  • Popular LocationSri Raja Mariamman Temple14 min walk
  • Popular LocationJohor Bahru Old Chinese Temple16 min walk
  • AirportJohor Bahru (JHB-Senai Intl.)35 min drive

Choose dates to view prices

About this area

Johor Bahru

Holiday Inn Express & Suites Johor Bahru, an IHG Hotel is located in Central District, a neighbourhood in Johor Bahru. Johor Bahru City Square and Komtar JBCC are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Austin Heights Water & Adventure Park and LEGOLAND® Malaysia. Johor Zoo and Angry Birds Activity Park Johor Bahru are also worth visiting.
Visit our Johor Bahru travel guideOpens in a new window
Map

What's nearby

  • Sultan Abu Bakar Royal Palace Museum - 9 min walk
  • Sultan Ibrahim Building - 11 min walk
  • Sri Raja Mariamman Temple - 14 min walk
  • Johor Bahru Old Chinese Temple - 16 min walk
  • Angry Birds Activity Park Johor Bahru - 3 min drive

Getting around

  • JB Sentral - 6 min drive
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 36 min drive

About this property

Holiday Inn Express & Suites Johor Bahru, an IHG Hotel

3-star hotel in the heart of Central District, rejuvenated in 2021
Johor Bahru City Square is located near Holiday Inn Express & Suites Johor Bahru, an IHG Hotel, which provides a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Rilek the cafe, features local and international cuisine. Free in-room WiFi is available to all guests, along with a bar and a fitness centre.
Other perks include:
  • Self-parking (surcharge), concierge services and luggage storage
  • 3 meeting rooms, a 24-hour front desk and a lift
  • Tour/ticket information
  • Guest reviews speak well of the breakfast, overall value and helpful staff
Room features
All guest rooms at Holiday Inn Express & Suites Johor Bahru, an IHG Hotel offer perks, such as pillow menu and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
Extra amenities include:
  • Shared bathrooms with rainfall showers and bidets
  • LCD TVs with satellite channels
  • Fridges, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Rilek the cafe
  • Kawan the place

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Renovated entire property – December 2021

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shared bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

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Central District
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3 star
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Hotel
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Washer and dryer
Washer and dryer
Family-friendly
Family-friendly
Air conditioned
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Guest rating 3.5+
Guest rating 3.5+

Policies

Check-in

86% of travellers were happy with check-in
Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: MYR 5 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: MYR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Required deposits at this property vary by room type.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Swiss-Inn JB Hotel Johor Bahru
Swiss-Inn JB Hotel
Swiss-Inn JB
Swiss-Inn Johor Bahru Hotel
Swiss-Inn Johor Bahru
Swiss Inn Johor Bahru
Holiday Inn Express & Suites Johor Bahru, an IHG Hotel Hotel

Frequently asked questions

Is Holiday Inn Express & Suites Johor Bahru, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at on 2 Oct 2022 start from RM 199.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express & Suites Johor Bahru, an IHG Hotel?

Self-parking is available for MYR 5 per day.

What time is check-in at Holiday Inn Express & Suites Johor Bahru, an IHG Hotel?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Holiday Inn Express & Suites Johor Bahru, an IHG Hotel?

Checkout is at noon. Late checkout is available for MYR 100 (subject to availability).

Where is Holiday Inn Express & Suites Johor Bahru, an IHG Hotel located?

Located in Central District, this hotel is within 1 mi (2 km) of Sultan Abu Bakar Royal Palace Museum, Johor Bahru City Square and Komtar JBCC. Angry Birds Activity Park Johor Bahru and Danga Bay are also within 3 mi (5 km). JB Sentral is 20 minutes by foot.

Can I cancel my reservation for free at Holiday Inn Express & Suites Johor Bahru, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express & Suites Johor Bahru, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express & Suites Johor Bahru, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 20 out of 46 reviews
5 - Excellent 43%
Rating 4 - Good. 12 out of 46 reviews
4 - Good 26%
Rating 3 - Okay. 8 out of 46 reviews
3 - Okay 17%
Rating 2 - Poor. 3 out of 46 reviews
2 - Poor 7%
Rating 1 - Terrible. 3 out of 46 reviews
1 - Terrible 7%

4.3/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

3.8/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

2/5 Poor

LEE WEI
Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Aircon broken down during second night of staying, sink leaking, shower drain stuck. Disappointing.
Stayed 2 nights in Sep 2022

1/5 Terrible

Lee Kheng
Travelled with family
Liked: Amenities
Disliked: Staff & service
Before arrival, been trying to email and message the hotel about shuttle bus schedule but no answer. On the day of check-in, we asked for shuttle bus schedule and also enquire any booking needed. The hotel Malay Lady at the front desk was rude, impatient and no eye contact, keep on looking at her PC while talking to us. She then breathe in deeply before answering our questions and quickly ignored us again. I know hotel is under-staff but do not display your impatient and rudeness to hotel guests. Housekeeping staff is polite and gave toiletries upon request. Neighbors laughing and shouting can be heard throughout the night. Stayed in 2 bedroom suite, quite clean though.
Stayed 1 night in Sep 2022

4/5 Good

Chai Hock Edwin, Singapore
Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Unique to have separate room suite at reasonable prices. Location is a bit out…
Stayed 1 night in Sep 2022

5/5 Excellent

Ruth
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable to sleep in. Breakfast is good with good selection of cereals, noodles, bread, pastry, porridge and a live egg station.
Stayed 1 night in Aug 2022

3/5 Okay

Shozo
Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Noisy neighbors’ sound, but cleanness hotel.
Stayed 1 night in Aug 2022

4/5 Good

Mary
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good the only down side is the location. Not much around walking distance and may not be safe to walk after dark
Stayed 2 nights in Aug 2022

5/5 Excellent

Yi Fang
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Igbal was very friendly upon check in and informative which he inform us everything we need to know. we were fortunately able to check in at 12 due to vacant rooms. overall a good experience at this hotel and looking forward to visit again! breakfast was delicious too! downside but plus sign is surroundings is very quiet. also we wanted to add extra bed but they do not have extra beds at the hotel itself.
Stayed 1 night in Jul 2022

4/5 Good

Eric
Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed in 2 bedroom with friends. One of the rooms is unable to close fully and bathroom doors are unable to lock. However, the staffs are very welcoming and friendly. hotel can consider to offer more shuttle services to nearby shopping mall as the location is not really accessible
Stayed 2 nights in Jul 2022

3/5 Okay

Mohd Ridzuan
Liked: Staff & service
The room design is very poorly. The glass door for the wc with huge gaps.
Stayed 1 night in Jun 2022

5/5 Excellent

xin yi
Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
very friendly receptionists! rooms are clean, will definitely come back again! ☺️
Stayed 1 night in Jun 2022