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Reviews of Artini 2 Cottages

3 out of 5
Artini 2 Cottages
Jalan Hanoman, Banjar Padang Tegal Kelod, Ubud, Bali

Reviews

8.4

Very good

Rating 10 - Excellent. 84 out of 196 reviews" "
Rating 8 - Good. 80 out of 196 reviews" "
Rating 6 - Okay. 23 out of 196 reviews" "
Rating 4 - Poor. 4 out of 196 reviews" "
Rating 2 - Terrible. 5 out of 196 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

franca

Liked: Cleanliness, staff & service, property conditions & facilities
The room are spacious with brand new bathroom. Stunning garden and pool. Staff are very friendly and very accommodating. Serene and tranquil, yet as you step outside you have access to great restaurants, bars and massage places.
Stayed 3 nights in Apr 2024

8/10 Good

Chetana

Stayed 4 nights in Feb 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Artini 2 Cottages are lovely and convenient to all the Ubud attractions.
Stayed 3 nights in Jul 2023

10/10 Excellent

Georgia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Oasis in the Heart of Ubud
This accommodation was very good! The location was perfect - central to most attractions and lots of food/shopping. The room was large and clean, and it looked like most rooms had nice green views. The pool was a little green so we didn't swim but it was really nice to sit beside. The breakfast was delicious and the service was excellent. I would definitely come back again and stay here.
View from our room.
Breakfast - french toast!
Stayed 4 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool & garden setting. A quiet oasis in a busy town. The first night we were in one of the “updated” rooms but it was dark and absolutely characterless. We were thankfully able to move to one of the cottages the next day. The cottage was quite lovely but “tired” & needs some sprucing up. The breakfast was fine—nothing great. But the dining area / setting is wonderful. Did not eat any other meals here as there are so many options in Ubud. Although not perfect, would still return here & recommend it as well.
Stayed 2 nights in Jan 2020
Response from Gita on 11 Jan 2020
Dear Valued Guest, Warmest greeting from Artini 2 Cottages, Thank you for choosing our hotel for your stay in Ubud and we really appreciate your feedback! We do apologize for this inconvenience caused during your stay with us. Your review is very helpful for us for making improve and for better service in the future. Once again thank you for choosing Artini 2 Cottages for your holiday in Ubud. We do hope we have opportunity to welcoming you back on your future holiday in Ubud with a better service. Thank you. Best Regards Gita

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome. Great place to stay. Food was what you would expect inBali. Simple but nice. Bed was comfy as. Probably the only downside was each morning in the bathroom was a bad drainage smell but it did go away after a couple of hours
Stayed 3 nights in Sep 2019
Response from Gita on 15 Sept 2019
Dear Cheryl, Warmest greeting from Artini 2 Cottages, Thank you for choosing our hotel for your stay in Ubud and we really appreciate your feedback! We do apologize for this inconvenience caused during your stay with us. Your review is very helpful for us for making improve and for better service in the future. Once again thank you for choosing Artini 2 Cottages for your holiday in Ubud. We do hope we have opportunity to welcoming you back on your future holiday in Ubud with a better service. Thank you Best Regards Gita

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service
The property is as close as you can get to being Bali itself. Beautiful setting and temple like feel,green and well maintained. Rooms are nice but not great needs updateing. Staff very helpfull. Just make sure,before booking excursons check for prices elswhere the differences can be massive.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was deep in the jungle. We had the last building at the very back of the property which felt like a temple. Sorta creepy yet sorta beautiful. Pool was fantastic. Location was great. Staff were lovely!
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Riani on 29 Jun 2019
Dear Valued Guest, Warmest greeting from Artini 2 Cottages, Thank you for your stay in our hotel and thank you for your review. We looking forward to welcoming you to our hotel on your next holiday in Ubud . Best Regards, Riani

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were good, quite unique doors. A good sized pool, and nice breakfast area
Stayed 1 night in May 2019
Response from Riani on 29 Jun 2019
Dear Valued Guest, Warmest greeting from Artini 2 Cottages, Thank you for your stay in our hotel and thank you for your great review. We do hope to welcoming you back to our hotel on your next holiday in Ubud. Best Regards, Riani

8/10 Good

Vince, Perth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hidden away with nice garden. The pool is cool and staff friendly and helpful
Stayed 4 nights in Apr 2019

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great pool. And rooms very Bali
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Lovely on the outside, disappointing on the inside
My stay didn't start particularly well when my hotel transfer didn't arrive to pick me up in the middle of the night (I called the number provided and they told me to call back the next day which wasn't very helpful!). When I arrived the next day, I didn't receive the room I expected so downgraded. While the room was lovely and traditional during the day, a mouse/rat/rodent ran around it at night (probably due to the thatched roof). When i reported it to reception, the lady laughed as though it was normal. Um, not really! The hotel were kind enough to refund my first night's stay (as i ended up having to book into an airport hotel) but not the difference in the room price which was disappointing compared to customer service I'd experienced elsewhere. The refund was also hampered by hotels.com bizzare internal processes. I think if nothing goes wrong with your stay (and you're in one of the main rooms) this would be a wonderful place to stay - the pool and lounging area is a particular highlight and most of the staff are lovely (one temperamental receptionist). Unfortunately I'm not sure I'll return any time soon.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
It’s close to everything. Very central in Ubud business area
Stayed 2 nights in Mar 2019

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location is an oasis in Ubud with beautiful grounds. My newly renovated room was spacious and extremely confortable. Best of all, the staff are exceptionally kind and helpful. Would definitely return!
Stayed 3 nights in Feb 2019

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little slice of heaven in Ubud
My stay at Artini II COTTAGES WAS AMAZING AND THE STAFF WAS GREAT. If you love old world charm, this is the place for you. It is so tranquil, serene and beautiful. Sitting on the chairs outside the cottage I stayed at was simply the best. I was able to relax, hear the birds and ducks and just enjoy Mother Nature. I just loved this place and it was the second time I was there. Ketud Gudug, the supervisor was exceptional and was always there to greet you, ask how you were doing, if there was anything we needed etc. Very friendly and courteous Ketud is. Definitely one of the best customer service representative I have met. He deserves a big raise. Thank you Ketud.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value. Great location. Wonderful staff. Lovely traditional buildings. We stayed six nights. Will return.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2019

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019
Response from Riani on 23 Jan 2019
Dear Molly, Warmest greeting from Artini 2 Cottages, Thank you for your staying with us and we are appreciate your feedback.

8/10 Good

Walter

Liked: Staff & service, property conditions & facilities, room comfort
Great location - but some TLC required.
This was our second stay at Artini 2 Cottages during the ast 3 years. For us it is a perfect location within easy walking distance of the forest, markets etc etc. The staff are always happy and obliging - especially Ketut who went out of his way to ensure our stay was memorable. The pool is a great bonus, well maintained - towels are also supplied. We were a little disappointed to note that our room was not up to the standard of our previous one, which was truly memorable. The rooms are cleaned daily but ours certainly was in need of more than a quick flip over with the duster - a deep clean was probably all that was required but it would make all the difference. Hopefully the management will take this on board because it is a truly lovely place to stay.
Stayed 5 nights in Oct 2018

2/10 Terrible

Moshe, San Rafael, CA

Disliked: Cleanliness, room comfort
We were a party of 8 staying at 4 rooms in this hotel in September 2018. The hotel has a beautiful garden and pool and nice breakfast. But that's about the only positive I can say.The rooms, even the "super delux" ones where we stayed were plainly dirty. Dead insects on the floor, bed sheets that were not clean. Some of them had a strong mold smell. We were supposed to stay for 6 nights, but when rats appeared in one room, we couldn't take it any longer and left the hotel a few days earlier. It was tough to get the management admit and they denied the problems. It had a bad effect on our vacation in Ubud, and I recommend to avoid this hotel.
Stayed 6 nights in Sep 2018

10/10 Excellent

Barbara, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a pretty spot, so unexpected in the city. Room was lovely, flowers set about made such a nice welcome. Staff were fantastic, location is great, definitly recommend.
Stayed 1 night in Sep 2018

2/10 Terrible

CYNTHIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are a dump
This place is a complete dump. The exterior grounds are appealing, but the rooms are a mess. I asked to be switched and the second room was worst than the first. Mold, dirty, broken fixtures. It was awful. Staff was annoyed when I asked to change rooms, then next day was constantly harassed to arrange a tour. Don't stay here. It's awful!
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The gardens are nice..... pool is the most updated thing in the place. If you don’t like the hustle and bustle of the city, you will not like this place. Whole place smelled of sewage. We didn’t get the room we booked. The bathroom shower didn’t work correctly. On top of that, there are huge gaps in windows and doors with NO mosquito net included. We stayed one night and decided to book a different hotel. Needs major renovations!
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel but need some improvements
The staff offered excellent services. Just few improvements are required: for breakfast drinking water is not available, we have to buy bottle water from the resto. No TV in our room which we think it's necessary. Overall we are happy with the services and location.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location misrepresented on hotels.com map. It showed as being in “center” of Ubud but it was a hike to get to anywhere.

6/10 Okay

JD, australia

Liked: Cleanliness
Disliked: Staff & service
Location is good, no atmosphere
I stayed here a few years ago and enjoyed it. Obviously management has changed, the staff are miserable and almost nowhere to be seen and it lacks any kind of atmosphere. I stayed 8 nights (too many) and never saw anyone in the restaurant. There are plenty of places to eat right out the front in a friendly atmosphere. I didn’t like my room on the first night so asked to change. It was 100 times better. Don’t put up with a crappy room. Disappointed and won’t be back. Overpriced for what you get. This is the first negative review I’ve ever left.
Stayed 8 nights in Apr 2018

6/10 Okay

TCB, Sandpoint, Idaho

Liked: Property conditions & facilities
Disliked: Cleanliness
Very nice location and garden type atmosphere
This is a nice place with high quality tropical landscaping. The pool is great and it is located in a nice central location in Ubud. The only thing I would recommend is picking up some incense on your way in because the rooms have a authentic musty smell.
Stayed 3 nights in Mar 2018

10/10 Excellent

jo, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
We loved our stay at artini2 cottages. Staff were extremely nice and helpful. The cottages are absolutely beautiful-Balinese style. Great location- can walk to everything including art markets, and places to eat, monkey forest. There's a great pool too. I'll definitely go there again.
Stayed 3 nights in Dec 2017

10/10 Excellent

Tracey, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Balinese style in centre of Ubud
I love Artini 2. Lovely villa type rooms with balconies set in the most lush, established Balinese gardens. People come to take pictures of the gardens alone. The pool is not huge but lovely and set in a private garden and so relaxing and pretty. The location is right in the centre of everything in Hanoman street. The staff are wonderful and even arranged a private spiritual leader visit in a remote village which was a highlight. I will be staying here again. If you are travelling alone, it is a great, welcoming, safe and pretty choice too.
Stayed 9 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a serious makeover
Once upon a time when this place was loved and cared for it would have been great. It has a grandeur to it. But now it is just old, not well taken care of, and musty smelling. Quite dirty and towels that shld have been thrown out some hundred washes ago. Way overpriced for central Ubud. For the price paid I wld expect much better standard. Staff nice and friendly! Breakfast - dont go there.
Stayed 2 nights in Nov 2017

8/10 Good

Rod, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the centre of Ubud
Close to all amenities and yet quiet and peaceful. Staff are a delight and everything is run very smoothly.
Stayed 3 nights in Oct 2017

8/10 Good

Libby, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful gardens
Old style Balinese in a beautiful setting with a lovely pool. Gardens are superb and the location in Ubud is great! Halfway between the Palace and art markets and the Monkey Forest. Only down side there is a lot of steps down into the main pool and lobby area from the street and some rooms have a set of skinny ladder like steps up to them. If you aren't good with steps don't book a second floor room and check it out for suitability. Apart from that I would highly recommend this hotel.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Fantastic location in the middle of town within its own little oasis. Be prepared to carry your bag up and down some stairs.
Stayed 2 nights in Oct 2017

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central, close to a Temple, great cafes
Very central, close to a Temple, great cafes, shopping. Taxis near by and also mini marts. Walking distance to central Ubud and Monkey Forest Rd. Fabulous hotel, beautifull surroundings.
Stayed 5 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location,you can walk almost anywhere from the markets to the wide choice of restaurants and not realise you are in the centre of Ubud.Very peaceful and quiet.Hotel grounds very clean and well kept,decent size pool,very friendly staff.Bathrooms need updating as had a shower curtain which didn't really stop water pooling onto the floor hence making the bath mat sodden.Otherwise,a very pleasant stay for us.
Stayed 5 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful setting and great staff
The setting exceeded my expectations - gorgeous and tranquil, even though you enter the property off a busy street. The staff was extremely helpful with practical things (I asked for something to put my luggage on and an adaptor, which they promptly provided.) and with help in arranging activities. Excellent breakfast included - both Western and Asian selections. Only downsides were: A/C had a moldy smell (so I used fan only), and shower sometimes wasn't hot enough (but it usually was at least warm). Great value for the price - I would definitely stay there again.
Stayed 5 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, room, food and dervice
I'm going back there to stay before I start a retreat. It's great! Close to central Ubud and markets and lots to do and see in the area. Highly recommend
Stayed 2 nights in Sep 2017

6/10 Okay

Leandro, Sydney, Australia

Liked: Property conditions & facilities
Disliked: Cleanliness
Moldy smell a disappointment
Although the hotel premises are very nice (pool, gardens) and it feels like an oasis of tranquility right by one of Ubud's busiest roads, the room disappointed us. With no air circulation, there was mold that you could see and smell. The shower was badly designed, as was the wardrobe with the safe, which awkwardly occupied a nook of the room that would have been more useful (for suitcase space) without the robe there.
Stayed 3 nights in Sep 2017

6/10 Okay

Jackie, NYC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Close to city center, that's it.
Good location but old rooms. Room had ants problem and bedding was nice but residual stains. Old bathroom, shower was hot but sink had no hot water. Not really worth the price.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Pleasantly surprised upon entering. Gardens gorgeous and staff great. Very relaxing spot in such a busy area. Tucked behind everything you wouldn't know it was there. Lovely pool area and walk to everything. We had a 2 year old with us and staff loved him. Room spacious and clean. Highly recommend
Stayed 2 nights in Aug 2017

10/10 Excellent

Carhn, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Hotel in the heart of Ubud
Lovely hotel. Very comfy beds. Rooms dark but we like it like that, gr8 for sleeping and very quiet. Super friendly staff. Great pool an fantastic gardens. Bathrooms need updating but sufficient and no fridge which is a must in Bali... Although the staff put one in our room when we requested one. Apparently they are upgrading the rooms in the near future. Breakfast not so great to be honest compared to other places, But we loved it here and would stay again.
Stayed 5 nights in Aug 2017

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

lizz, n.z

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Central traditionall old.
Central situation. Traditional and old beautiful gardens great pool.very clean Lovely living wall.BUT.. No off street parking .Deluxe room old damp ,mouldy and no fridge or t.v. Unexpected for a deluxe toom. We asked for upgrade and was offerred a room with fridge and t.v..for 3 days later but no privacy above pool so declined. We found out later that there were better rooms available as offerred to another guest but not to us. We were happy to pay more even though we paid well.over the going rate by booking early .another unexpectedf surprise. towels and sheets very old and stained. Breakfast was ok..small. No soap in dispenser for 2 days. Very hard bed. Sore back whole stay. Bulb blew not fixed . Staff friendly but....not good value for money really... I think super deluxe rooms are better. .and not much dearer. ?
Room underneath.damp
Stayed 5 nights in Aug 2017

8/10 Good

Experienced

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, very tidy, great pool area,great location
Quiet, very tidy and great pool area and gardens,great location- in middle of activities, shops and restaurants, staff helpful and willing to show you around.
Stayed 2 nights in Jul 2017