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Mercure Kuta Bali - CHSE Certified

Photo gallery for Mercure Kuta Bali - CHSE Certified

Exterior
Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, soundproofing
Deluxe Double Room, 1 Double Bed, Balcony | In-room safe, desk, blackout curtains, soundproofing

Overview of Mercure Kuta Bali - CHSE Certified

UNESCO Sustainable Travel Pledge

Mercure Kuta Bali - CHSE Certified

4.0 star property

4.0/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan Pantai Kuta 10 X, Br Pande Mas, Kuta, Bali, 80361

Explore the area

  • Popular LocationKuta Beach1 min walk
  • Popular LocationBali Bombing Memorial13 min walk
  • Popular LocationLegian Beach13 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)32 min drive

Room options

About this area

Kuta

Located on the waterfront, Mercure Kuta Bali - CHSE Certified is in Downtown Kuta, a neighbourhood in Kuta with good shopping. TAKSU Bali Gallery and Desa Potato Head are cultural highlights, and travellers looking to shop may want to visit Poppies Lane II and Beachwalk Shopping Center. Travelling with kids? Consider Waterbom Bali and Splash Waterpark Bali. Take the opportunity to explore the area for water adventures such as surfing/body boarding.

What's nearby

  • Kuta Beach - 1 min walk
  • Beachwalk Shopping Center - 6 min walk
  • Bali Bombing Memorial - 13 min walk
  • Waterbom Bali - 13 min walk
  • Legian Beach - 13 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 32 min drive

About this property

Mercure Kuta Bali - CHSE Certified

4-star eco-friendly hotel located in Downtown Kuta
Consider a stay at Mercure Kuta Bali - CHSE Certified and take advantage of a round-trip airport shuttle, a poolside bar and a terrace. With a white sand beach, this hotel is the perfect place to soak up some sun. For some rest and relaxation, visit the hot tub. The on-site restaurant, Alang-Alang Restaurant, features ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on site and a garden.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), an area shuttle and laundry services
  • A lift, tour/ticket information and 3 meeting rooms
  • Guest reviews give good marks for the beach locale, pool and helpful staff
Room features
All 130 rooms include comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 8 AM to 9 PM
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:00 AM: USD 20 for adults and USD 15 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Alang-Alang Restaurant
  • Lotus Lobby Bar
  • Sunset Pool Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Shopping
  • Spa services
  • Hot tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Business services

  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 32.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 37 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 20 for adults and USD 15 for children (approximately)
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 35 per stay
  • Rollaway bed fee: USD 32.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mercure Hotel Kuta Bali
Mercure Kuta Bali
Mercure Kuta Bali Hotel
Mercure Kuta Bali Hotel Kuta
Mercure Bali Hotel
Mercure Bali
Mercure Kuta Bali
Mercure Kuta Bali CHSE Certified
Mercure Kuta Bali - CHSE Certified Kuta
Mercure Kuta Bali - CHSE Certified Hotel
Mercure Kuta Bali - CHSE Certified Hotel Kuta

Frequently asked questions

Does Mercure Kuta Bali - CHSE Certified have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at on 11 Dec 2022 start from RMย 248.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Kuta Bali - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Kuta Bali - CHSE Certified?

Self-parking is free at this property.

What time is check-in at Mercure Kuta Bali - CHSE Certified?

Check-in is from 2 PM - midnight.

What time is check-out at Mercure Kuta Bali - CHSE Certified?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Mercure Kuta Bali - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8 AM-9 PM on request. A fee of USD 20 per vehicle applies.

Where is Mercure Kuta Bali - CHSE Certified located?

This family-friendly Kuta hotel is located on the waterfront, within a 5-minute walk of Kuta Beach and Poppies Lane II. Kuta Square and Kuta Art Market are also within 10 minutes.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 194 out of 586 reviews" "
" "5 - Excellent 33%
Rating 4 - Good. 238 out of 586 reviews" "
" "4 - Good 41%
Rating 3 - Okay. 103 out of 586 reviews" "
" "3 - Okay 18%
Rating 2 - Poor. 38 out of 586 reviews" "
" "2 - Poor 6%
Rating 1 - Terrible. 13 out of 586 reviews" "
" "1 - Terrible 2%

4.0/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

3.8/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Md Towhidul
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in a prime location. Right across from Kuta Beach. One of the higher end hotels in that strip. Beautiful ocean view from poolside terrace. Rooms were clean and spacious. Staff were extremely welcoming and friendly. Overall an amazing 7 day stay!!
Stayed 5 nights in Oct 2022

5/5 Excellent

Lakshmanan
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Mercure Kuta Bali Hotel from 8th to 10th Nov 2022. It was a very good experience ! The Staff were excellent and very helpful. The location of the hotel was very good nearby the beach, shopping, restaurants. Overall a nice experience & Thanks to the Hotel Staff !
Stayed 2 nights in Nov 2022

4/5 Good

Ahmad Farouk
Travelled with partner
Liked: Cleanliness, staff & service, amenities
Check in was so easy and fast, and the room was spacious enough for the two of us. Clean bathroom. Very soft bed. The AC wasn't working though, and the maintenance team came up to have a look at 3am. Kudos! They even offered a new room. I love the service and the staff. And it's right in the middle of town.

5/5 Excellent

adrian
Business traveller
Liked: Cleanliness
Didnโ€™t have enough time to really judge it
Stayed 1 night in Oct 2022

3/5 Okay

Rodney Douglas
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly enough, price was good overall except their Laundry service, avoid this at all costs - total rip off Breakfast was good
Stayed 7 nights in Aug 2022

5/5 Excellent

Maxine
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We enjoy staying at the Mercure this is our 4th stay will stay again next year close to everything across from the beach all good
Stayed 12 nights in Aug 2022

3/5 Okay

Charles
Travelled with partner
Liked: Staff & service
For an Accor member disappointing Hotel was ok
Stayed 3 nights in Aug 2022

5/5 Excellent

Victor
Stayed 5 nights in Aug 2022

5/5 Excellent

Victor
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and modern clean room. Some additional power outlets required. Roof top pool whilst very nice had limited shaded areas. Will be staying there again.
Stayed 1 night in Aug 2022

5/5 Excellent

Vicki
Travelled with family
Liked: Cleanliness, staff