The St. Regis Bali Resort

Travelers find their tropical paradise at this beachfront resort, where days unfold between yoga sessions on the sand and peaceful hours in poolside cabanas.

Choose dates to view prices

Where to?

Dates

January 2026

18

February 2026

Resort view - The St. Regis Bali Resort (Nusa Dua)

Couples treatment room(s), sauna, hot tub, steam room, body treatments - The St. Regis Bali Resort (Nusa Dua)

Lobby - The St. Regis Bali Resort (Nusa Dua)

3 restaurants, breakfast, lunch, dinner served; international cuisine - The St. Regis Bali Resort (Nusa Dua)

The St. Regis Bali Resort offers a luxury retreat near Pasifika Museum and Bali Nusa Dua Theater. Guests enjoy spa treatments that rejuvenate body and mind, then head to the private beach with free cabanas. Three restaurants serve international cuisine to complete the experience.

Exceptional

Popular amenities

Pool
Hot tub
Spa
Parking included

RM2,447 total

includes taxes & fees

12 Feb - 13 Feb

Room options

Check availability for these dates

Tonight

Jan 18 - Jan 19

Tomorrow

Jan 19 - Jan 20

All rooms

1 bed

2 beds

3+ beds

Showing 13 of 13 rooms

Egyptian cotton sheets, hypo-allergenic bedding, down duvets, minibar

St Regis, Suite, 1 Bedroom, Garden View

Exceptional

Highlights

Balcony or patio

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

92 sq m
1 bedroom
Sleeps 3
1 King Bed

St Regis, Suite, Twin, 1 Bedroom

Exceptional

Highlights

Balcony or patio

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

92 sq m
1 bedroom
Sleeps 3
2 Double Beds

Suite, 1 Bedroom, Ocean View

Exceptional

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

92 sq m
Ocean view
Sleeps 3
1 King Bed

Orchid Suite, 1 Bedroom, Balcony, Garden View

Exceptional

Highlights

Balcony

Garden

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

92 sq m
1 bedroom
Resort view
Sleeps 3
1 King Bed

Pool Villa Suite, 1 Bedroom, Garden View

Exceptional

Highlights

Garden

Furnished balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private plunge pool

Air conditioning

189 sq m
1 bedroom
Sleeps 3
1 King Bed

Pool Villa Suite, Twin, 1 Bedroom, Garden View

Wonderful

Highlights

Garden

Furnished balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private plunge pool

Air conditioning

189 sq m
1 bedroom
Sleeps 3
2 Double Beds

Villa, 1 Bedroom, Garden View

Highlights

Garden

Furnished patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

411 sq m
Sleeps 3
1 King Bed

Villa, 1 Bedroom, Lagoon View

Exceptional

Highlights

Garden

Furnished patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

371 sq m
Lagoon view
Sleeps 3
1 King Bed

Villa, 1 Bedroom, Ocean View

Highlights

Garden

Furnished patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

604 sq m
Ocean view
Sleeps 3
1 King Bed

Grand Suite, 2 Bedrooms, Ocean View

Highlights

Garden

Furnished balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

518 sq m
Ocean view
Sleeps 6
2 Double Beds

Villa, 3 Bedrooms, Ocean View

Highlights

Garden

Furnished patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

965 sq m
3 bedrooms
Ocean view
Sleeps 9
3 Double Beds

Villa, 2 Bedrooms

Highlights

Garden

Furnished patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

436 sq m
Ocean view
Sleeps 6
1 King Bed

Villa, 4 Bedrooms, Ocean View

Highlights

Garden

Furnished patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

966 sq m
Ocean view
Sleeps 9
4 Double Beds

Sign in to view eligible discounts and perks. More rewards for more adventures!

Sign in Sign up, it's free

About the area

Located in BTDC, a neighbourhood in Nusa Dua, The St. Regis Bali Resort is in the entertainment district and on a private beach. Pasifika Museum and Bali Nusa Dua Theater are cultural highlights, while Puja Mandala is a notable landmark. Bali Collection Shopping Centre and Nusa Dua Beach are two other places to visit that come recommended. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby.

Visit our Nusa Dua travel guide

Kawasan Pariwisata, Nusa Dua, Lot S6, Nusa Dua, Bali, 80363

What's nearby

Bali National Golf Club - 5 min walk - 0.4 km
Geger Beach - 12 min walk - 1.0 km
Bali Collection Shopping Centre - 17 min walk - 1.5 km
Nusa Dua Beach - 4 min drive - 2.3 km
Bali Nusa Dua Theater - 5 min drive - 3.0 km

Getting around

Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive

Restaurants

‪Soleil - ‬17 min walk
‪The Cafe - ‬13 min walk
‪Kampung Bule Restaurant - ‬15 min walk
‪Waterfall restaurant - ‬14 min walk
‪Edogin - ‬13 min walk

About this property

The St. Regis Bali Resort

Luxury family-friendly hotel near Bali Collection Shopping Centre

Located close to Pasifika Museum and Bali Nusa Dua Theater, The St. Regis Bali Resort provides a free breakfast buffet, a swim-up bar and a beach bar. With a private beach, beachfront dining and free beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to hydrotherapy, Ayurvedic treatments or a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. The 24-hour gym offers yoga classes and fitness classes; other things to do include kayaking, beach yoga and rowing/canoeing. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a poolside bar and a terrace.

You'll also enjoy perks such as:

3 outdoor pools and a children's pool, along with free cabanas, sunloungers and pool umbrellas
Free self-parking and valet parking
Limo/town car service, bike hire and supervised childcare (surcharge)
Wedding services, books and a computer station
Guest reviews give top marks for the helpful staff

Room features

All 124 individually furnished rooms offer comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.

More conveniences in all rooms include:

Recycling and LED light bulbs
Rainfall showers, deep-soaking baths and free toiletries
52-inch Smart TVs with premium channels and DVD players
Wardrobes/cupboards, separate sitting areas and free infant beds

Similar properties

Pool
Spa
Kids’ pool
Parking included

RM3,186 total

includes taxes & fees

7 Feb - 8 Feb

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free area shuttle up to 1.6 kilometres
Free shopping centre shuttle
Limo/town car service
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
2 bars/lounges
3 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Private picnics

Restaurants on site

Boneka
Dulang Restaurant
Gourmand Deli
Kayuputi
The St. Regis Bar

Things to do

2 hot tubs
24-hour gym
24-hour pool access
3 outdoor pools
Beach yoga
Bicycle rentals
Billiards/pool table
Books
Children's club
Children's pool
Designer stores
Fitness classes
Full-service spa
Kayaking
Library
Playground
Rowing/canoeing
Sauna
Steam room

Family friendly

3 outdoor pools
Children's club (surcharge)
Children's pool
DVD player
Free area shuttle
Free babysitting
In-room cot
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre
Meeting rooms

Outdoors

Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Free pool cabanas
Garden
On a private beach
Picnic area
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Grab bar in bathtub
Grab bar near toilet
Lever door handles
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

6 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Free cot
Hypo-allergenic bedding
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

52-inch smart TV with premium satellite channels
DVD player

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Free bottled water
Minibar
Restaurant dining guides

More

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are available for IDR 1694000.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4)
Rollaway bed fee: IDR 1694000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

24-hour pool access

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

A car is not required for transport to and from this property

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision

Children under 5 years old are not allowed in the spa without adult supervision

Property is also known as

Bali St.

Bali St. Regis Resort

Regis Bali

Regis Resort Bali

St. Bali

St. Regis Bali

St. Regis Bali Nusa Dua

St. Regis Bali Resort

St. Regis Bali Resort Nusa Dua

St. Regis Resort Bali

St Regis Bali Hotel

St Regis Nusa Dua

The St. Regis Bali Hotel Nusa Dua

The St. Regis Bali Resort Nusa Dua

St Regis Nusa Dua

St Regis Bali Hotel

The St. Regis Bali Resort Nusa Dua

Frequently asked questions

Does The St. Regis Bali Resort have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at The St. Regis Bali Resort?

As of 18 Jan 2026, prices found for a 1-night stay for 2 adults at The St. Regis Bali Resort on 12 Feb 2026 start from RM 2,022.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The St. Regis Bali Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The St. Regis Bali Resort?

Self-parking and valet parking are free at this property.

What time is check-in at The St. Regis Bali Resort?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The St. Regis Bali Resort?

Checkout is at noon.

Does The St. Regis Bali Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.

Where is The St. Regis Bali Resort located?

Located in BTDC, this beachfront hotel is in the entertainment district and within 1 mi (2 km) of Bali Collection Shopping Centre and Nusa Dua Beach. Pasifika Museum and Bali Nusa Dua Theater are also within 2 mi (3 km).

Have a question?

Get instant answers with AI powered search of property information and reviews.

Ask a question

The St. Regis Bali Resort Reviews

9.8

Exceptional

9.8

Cleanliness

8.8

Location

9.8

Staff & service

9.6

Property conditions & facilities

10/10 Excellent

Luis

24 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the top places to stay. High quality everywhere with premium service attention.

Stayed 4 nights in Oct 2025

10/10 Excellent

Ali

21 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absoluty relaxing place, many amenities, staff very polite and multicultural. We had 4 amazing days

Stayed 4 nights in Sep 2025

10/10 Excellent

Robin

16 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

A truly outstanding hotel. The level of service , quality of food/drinks , beach area, rooms are all top rate. Staff are amazing. The best hotel in Bali and lots of local bars/restaurants to enjoy

Stayed 4 nights in Sep 2025

10/10 Excellent

Ka Hei

19 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service we experienced was truly second to none. Every little touch, every thoughtful gesture, and every interaction we had was fantastic. We were made to feel that no request was ever too much, and throughout our time we felt genuinely cared for and very special. It was this warmth, attention to detail, and professionalism that made our stay such a joy. We are already planning our next visit!

Stayed 6 nights in Sep 2025

10/10 Excellent

Derek

18 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous resort with attentive staff. Accommodation was very comfortable. Massive villa with plenty of space made it a real treat to stay-in.

Stayed 5 nights in Feb 2025

10/10 Excellent

Kelly Kathleen

29 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing! My new favorite place to stay if in Bali. By far the best for service, people, property, room, spa, food, beach, lagoon, and don’t forget to have a Bloody Mary while at the beach bar. Truly beautiful!

Stayed 3 nights in May 2025

10/10 Excellent

Swati

23 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best experience! Staff was so nice. Food and service were impeccable. Highly recommend

Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

21 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing resort. We have traveled to resorts all over the world and the service and attention to detail at this resort was unbelievable. Balinese people are amazing! Highly recommend!

Stayed 4 nights in Apr 2025

8/10 Good

William

19 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel is beautiful. Service is great. Pools and beach accommodations excellent. Breakfast buffet best ever. Other food prices are on the high side though. Although not related to the resort, traffic made wandering around the island difficult.

Stayed 11 nights in May 2025

10/10 Excellent

Jackie

14 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort has best services and all the staffs are frienand nice

Stayed 3 nights in Jun 2024

10/10 Excellent

Jiah

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place for family trip.

This my 3rd time visit and I was always satisfied with staying this resort. The staff was friendly and supported whenever we needed. Beach and swimming pool, breakfast. Every facilities was perfect for family trip.

Stayed 3 nights in Jul 2024

10/10 Excellent

Wilhelmus

8 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The level of service is unbelievable. The food, location and accommodation perfect. For me the best hotel I’ve ever visited and will definitely visit again.

Stayed 7 nights in Jun 2024

10/10 Excellent

sandra

6 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We spent some unforgettable days, it is a hotel that lacks nothing, wonderful staff, delicious food and many options, perfect facilities, very well maintained, 24-hour attention to the guests, incomparable quiet beach without algae residue, magical beach color

Stayed 3 nights in Dec 2023

10/10 Excellent

Melissa

20 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food and service are unparalleled. The rooms are gorgeous and clean. A top-notch resort in every respect. I highly recommend!

Stayed 2 nights in Aug 2023

10/10 Excellent

Hussain

25 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING

Amazing experience! THE BEST HOTEL IN BALI! Staff are all amazing. Rooms are immaculate and everything was perfect.

Stayed 2 nights in Apr 2024

10/10 Excellent

Natalie

31 Oct 2024

Liked: Amenities

We had a fantastic 8 night stay. Hotel has a stunning beach setting. Rooms are spacious and luxurious. Food in every restaurant was delicious. Best of all were the wonderful staff who were all so helpful. Especially Ariana the concierge who helped arrange bespoke excursions, boat trip and all our reservations. Highly recommend.

Stayed 8 nights in Oct 2024

10/10 Excellent

Aisha

14 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff and service was top notch! The staff went above and beyond especially our Butler Santo. We will definitely be back.

Stayed 4 nights in Jun 2024

10/10 Excellent

Steven

5 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Envoy picked up my a private vechile arranged by the st Regis resort. Upon arrival everything was faultless. Room was very spacious and clean. The room comes with your own butler. Th grounds and beach area are spotless and staff are friendly and polite. The food and service at every bar and restaurant is faultless. We couldn’t recommend this resort highly enough. It is a world class resort.

Stayed 9 nights in Sep 2024

10/10 Excellent

Solomon

27 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Unbelievable experience!!!! As many staff as guest. Willing to help with everything

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

2 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High expectations exceed

High expectations exceed in all areas. Most beautiful spot on the beach as well.

Stayed 6 nights in Oct 2023

10/10 Excellent

Jaz

6 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulously stately 6 star hotel renowned for it's service excellence par none💥💥💥💥💥💥 Restaurant service staff Mr Suyasa FOM Ekaterina fantastically courteous & empathetic towards guests. TRULY appreciate DM Mr Yuda upgraded me to an ocean front pool villa & Personal Butler Mr Wawan for his thoughtfulness kind gestures❤️❤️💥💥 Even the Executive Butler Mr Karba approached to enquire my needs & concerns, amazing! What's more could I ask for in such a majestic resort.🔆🔆🔆🔆🔆🔆

Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

1 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was magnificent in welcoming us back to At Regis. Once again the buffet breakfast was a very special treat, with lobster omelette, Wagu steak and Foie gras. Freshly squeeze fruit juice on demand and also a wide range of other food on offer. The staff would also take the food to your table so you don’t have to wait around. Last time we visited St Regis, the also offered a complimentary afternoon tea, but on this occasion it was chargeable. However, the management kindly offered us one free day. The room we booked was supposed to be sea facing, but we wasn’t able to see the ocean. Over ground plantation and the distance from the room to the ocean was quite a different away. Again the management gave us a discount on the room. Overall we really enjoyed coming back to the St Regis.

10/10 Excellent

Arielle

25 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at the St. Regis in early April as a family of five, including two small children, and had an absolutely unforgettable experience. Initially, we had checked into another 5-star property, but the location didn’t meet our expectations, and we decided to move to St. Regis—a decision we’ll always be glad we made. While the physical property itself is breathtaking, what truly sets St. Regis apart is its exceptional service. From the moment we arrived, we were warmly welcomed by multiple staff members, including the Manager, Felix, who consistently provided extraordinary assistance throughout our stay. It felt as though the entire staff knew our family by name, greeting us whenever we walked by or entered a restaurant—this level of personalized service was remarkable. We were assisted by several butlers (Putra, Ernie, & Edi) during our visit, all of whom went above and beyond to ensure our comfort. Our children still talk about Edi, who kindly drove them to the kids' club when we realized we were running late for our spa appointment. Beyond the impeccable service, the breakfast options were incredible, with a wide variety to suit every palate. The private beach was a unique feature, elevating our Bali experience, although we spent much of our time relaxing by the stunning pools. We’re already planning our next trip back to St. Regis. The only downside is that the team has set such a high standard that we’re unsure if any other hotel will be able to compete!

Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveller

8 Aug 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

The hotel is beautiful, the food is good (a bit overpriced for what it is), the beach is stunning and the service is amazing. I definitely enjoyed my stay for 2 nights when I was there and was impressed by the quality and the service. The only unfortunate incident for me was after check out, as I accidentally left my charger plugged in next to the bed. When I called the hotel to let them know exactly where it was plugged in and arrange a pick up, they replied there was nothing in the room and that it was empty. I asked for them to speak to cleaning staff as I knew where I left it and the reply was that cleaning staff didnt find anything and there were other guests in the room now. Anyway, good reminder to not leave things behind in the room no matter where you stay. Other than that, the stay really was absolutely amazing and the staff was also wonderful.

Stayed 2 nights in Aug 2023