Jl. Ciung Wanara No. 17, Br. Tegal, Kuta, Bali, 80361
Explore the area
Kuta Beach6 min walk
Waterbom Bali9 min walk
Bali Bombing Memorial13 min walk
Denpasar (DPS-Ngurah Rai Intl.)17 min drive
Room options
About this area
Kuta
ZIA Hotel Kuta - CHSE Certified is located in Downtown Kuta, a neighbourhood in Kuta, and is in a shopping district and near the beach. Discovery Shopping Mall and Beachwalk Shopping Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kuta Beach and Legian Beach. Don't miss out on a visit to Waterbom Bali.
Located close to Waterbom Bali and Bali Bombing Memorial, ZIA Hotel Kuta - CHSE Certified provides a return airport shuttle, a poolside bar and a rooftop terrace. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Swimming pool with sunloungers
Free self-parking and valet parking
Buffet breakfast (surcharge), a shopping centre shuttle and an outdoor pool
A lift, a TV in the lobby and luggage storage
Guest reviews speak highly of the overall value
Room features
All 113 rooms offer comforts such as premium bedding and pillow menus, as well as thoughtful touches such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
Bathrooms with hydromassage showers and bidets
32-inch LED TVs with premium channels
Free tea bags/instant coffee, electric kettles and daily housekeeping
Languages
English, Indonesian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Free valet parking on site
Limited on-site parking
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Shopping centre shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: IDR 100000 for adults and IDR 75000 for children
1 restaurant
1 poolside bar and 1 bar
Room service available
Things to do
Fitness centre
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Business centre
Computer station
Conference space
A meeting room
Outdoors
BBQ grill(s)
Garden
Pool sunloungers
Rooftop terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 250000 per night.
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: IDR 100000 for adults and IDR 75000 for children (approximately)
Airport shuttle fee: IDR 150000 per vehicle (one-way)
Airport shuttle fee per child: IDR 150000 (one-way), (up to 18 years old)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: IDR 250000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
ZIA Kuta
Holiday Inn Express Square Hotel Bali Kuta
ZIA Hotel Kuta
Zia Kuta Chse Certified Kuta
ZIA Hotel Kuta CHSE Certified
ZIA Hotel Kuta - CHSE Certified Kuta
ZIA Hotel Kuta - CHSE Certified Hotel
ZIA Hotel Kuta - CHSE Certified Hotel Kuta
Frequently asked questions
Does ZIA Hotel Kuta - CHSE Certified have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.
How much does it cost to stay at ?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at on 30 Jan 2023 start from RM 96.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is ZIA Hotel Kuta - CHSE Certified pet-friendly?
No, pets are not allowed at this property.
How much is parking at ZIA Hotel Kuta - CHSE Certified?
Self-parking and valet parking are free at this property.
What time is check-in at ZIA Hotel Kuta - CHSE Certified?
Check-in is from 2:00 PM - midnight.
What time is check-out at ZIA Hotel Kuta - CHSE Certified?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does ZIA Hotel Kuta - CHSE Certified provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of IDR 150000 per vehicle applies.
Where is ZIA Hotel Kuta - CHSE Certified located?
Located in Downtown Kuta, this hotel is within a 10-minute walk of Kuta Beach, Waterbom Bali and Discovery Shopping Mall. Bali Bombing Memorial and Beachwalk Shopping Center are also within 1 mi (2 km).
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Rating 10 - Excellent. 61 out of 215 reviews" "
10 - Excellent
61
" "10 - Excellent 28%
Rating 8 - Good. 97 out of 215 reviews" "
8 - Good
97
" "8 - Good 45%
Rating 6 - Okay. 47 out of 215 reviews" "
6 - Okay
47
" "6 - Okay 22%
Rating 4 - Poor. 5 out of 215 reviews" "
4 - Poor
5
" "4 - Poor 2%
Rating 2 - Terrible. 5 out of 215 reviews" "
2 - Terrible
5
" "2 - Terrible 2%
7.9/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.7/10
Property conditions & facilities
7.7/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveller
26 Aug 2022
Liked: Room comfort
Bed was comfy and fine for my one night stay btt there were lots of flies in the bathroom gathered around the sink. The sink smelt of stale water. The bedside lights did not turn off.
Room didn't feel very clean, the bed and sheets felt a bit old and musty. The door was damaged, had a hard time opening and closing it each time. Wardobe door was also damaged, has a creaking sound when opening/closing and doesn't stay opened as the hinge wasloose.
Although the toilet door design was quite intelligent (able to swing 180 deg to segregate sink and toilet such that 2 people may use the toilet concurrently), the toilet was tiny and cramp and the door design made it difficult to open/close the door from inside.
Also, the main lift of the hotel was frustrating to use. The lift buttons felt like touchscreen / sensor but were often unable to respond when tapped.
Check in was good and the room clean and tidy. Very noisy as is close to a busy road. Unfortunately the windows in the common areas were left open so the noise was amplified into the room. Breakfast was very basic and the cooked food was cold which means it was prepared hours earlier. Disappointing.
Although it was shown a 24 hrs check-in we were told the rooms were not ready when we walked in around 2 PM. Staff was courteous and asked us to wait for sometime. There were no welcome drinks and we thought we will have lunch by the time. We ordered few items and figured out what would be the quality and standard from the food. Overall lunch experience was not good.
By the time we finished lunch, the rooms were ready and we picked up the luggages and moved in. The rooms were clean but bit old. The towels and bed linens were seemed like bought when the hotel was built. They weren't white but grayed over a period of years! Our room was facing a street and directly opposite to another hotel!
Many places the walls and roofs started peeling off due to leakages. The main entrance has a pond and the walls have plants adorning it and most pots were empty and gives a bad look. The pics and actual look completely different. Location of the hotel is good as it's closer to many shopping areas, beach and art market. The pool on the rooftop was ok and clean. But you need to remind the staff for towels many times.
The breakfast always have mainly Indonesian rice varieties and noodles. We were relying on the toast and made to order omlettes. Always there're shortages for spoons and forks. You need to remind the staff many times to replenish them. The service is overall average and needs lot of improvement.
Shaji
Stayed 3 nights in Dec 2019
6/10 Okay
Elvina
Travelled with family
29 Dec 2019
A very convenient place to Kuta shopping area and eating places . Generally cheap hotel to stay for a few days . Pillows and bed is quite comfortable and there’s a sliding window so at least some fresh air into the room . Staffs are quite friendly. Breakfast was okie not much variety given its a 3.5 star hotel .
