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ZIA Hotel Kuta - CHSE Certified

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Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Deluxe Room (Great Joy) | Premium bedding, down duvets, pillow-top beds, minibar
Deluxe Room (Great Joy) | Premium bedding, down duvets, pillow-top beds, minibar

Overview of ZIA Hotel Kuta - CHSE Certified

ZIA Hotel Kuta - CHSE Certified

3.5-star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Jl. Ciung Wanara No. 17, Br. Tegal, Kuta, Bali, 80361

Explore the area

  • Popular LocationKuta Beach6 min walk
  • Popular LocationWaterbom Bali9 min walk
  • Popular LocationBali Bombing Memorial13 min walk
  • AirportDenpasar (DPS-Ngurah Rai Intl.)17 min drive

Room options

About this area

Kuta

ZIA Hotel Kuta - CHSE Certified is located in Downtown Kuta, a neighbourhood in Kuta, and is in a shopping district and near the beach. Discovery Shopping Mall and Beachwalk Shopping Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kuta Beach and Legian Beach. Don't miss out on a visit to Waterbom Bali.

What's nearby

  • Kuta Beach - 6 min walk
  • Waterbom Bali - 9 min walk
  • Discovery Shopping Mall - 9 min walk
  • Bali Bombing Memorial - 13 min walk
  • Beachwalk Shopping Center - 17 min walk

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 17 min drive

Restaurants

  • Gloria Jean's coffees - 2 min walk
  • Warung Chef Bagus - 3 min walk
  • Napoli's Pizza & Caffe - 3 min walk
  • Yasa The Pub - 4 min walk
  • Made's Warung - 4 min walk

About this property

ZIA Hotel Kuta - CHSE Certified

3.5-star hotel located in Downtown Kuta
Located close to Waterbom Bali and Bali Bombing Memorial, ZIA Hotel Kuta - CHSE Certified provides a return airport shuttle, a poolside bar and a rooftop terrace. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a shopping centre shuttle and an outdoor pool
  • A lift, a TV in the lobby and luggage storage
  • Guest reviews speak highly of the overall value
Room features
All 113 rooms offer comforts such as premium bedding and pillow menus, as well as thoughtful touches such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with hydromassage showers and bidets
  • 32-inch LED TVs with premium channels
  • Free tea bags/instant coffee, electric kettles and daily housekeeping

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: IDR 100000 for adults and IDR 75000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 250000 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: IDR 100000 for adults and IDR 75000 for children (approximately)
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 150000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 250000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

ZIA Kuta
Holiday Inn Express Square Hotel Bali Kuta
ZIA Hotel Kuta
Zia Kuta Chse Certified Kuta
ZIA Hotel Kuta CHSE Certified
ZIA Hotel Kuta - CHSE Certified Kuta
ZIA Hotel Kuta - CHSE Certified Hotel
ZIA Hotel Kuta - CHSE Certified Hotel Kuta

Frequently asked questions

Does ZIA Hotel Kuta - CHSE Certified have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at ?

As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at on 30 Jan 2023 start from RM 96.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ZIA Hotel Kuta - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at ZIA Hotel Kuta - CHSE Certified?

Self-parking and valet parking are free at this property.

What time is check-in at ZIA Hotel Kuta - CHSE Certified?

Check-in is from 2:00 PM - midnight.

What time is check-out at ZIA Hotel Kuta - CHSE Certified?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does ZIA Hotel Kuta - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 150000 per vehicle applies.

Where is ZIA Hotel Kuta - CHSE Certified located?

Located in Downtown Kuta, this hotel is within a 10-minute walk of Kuta Beach, Waterbom Bali and Discovery Shopping Mall. Bali Bombing Memorial and Beachwalk Shopping Center are also within 1 mi (2 km).

Reviews

7.8

Good

Rating 10 - Excellent. 61 out of 215 reviews" "
" "10 - Excellent 28%
Rating 8 - Good. 97 out of 215 reviews" "
" "8 - Good 45%
Rating 6 - Okay. 47 out of 215 reviews" "
" "6 - Okay 22%
Rating 4 - Poor. 5 out of 215 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 5 out of 215 reviews" "
" "2 - Terrible 2%

7.9/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.7/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Room comfort
Bed was comfy and fine for my one night stay btt there were lots of flies in the bathroom gathered around the sink. The sink smelt of stale water. The bedside lights did not turn off.
Stayed 1 night in Aug 2022

10/10 Excellent

Leo Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Jul 2022

6/10 Okay

Karyl

Travelled with partner
Liked: Staff & service
Room didn't feel very clean, the bed and sheets felt a bit old and musty. The door was damaged, had a hard time opening and closing it each time. Wardobe door was also damaged, has a creaking sound when opening/closing and doesn't stay opened as the hinge wasloose. Although the toilet door design was quite intelligent (able to swing 180 deg to segregate sink and toilet such that 2 people may use the toilet concurrently), the toilet was tiny and cramp and the door design made it difficult to open/close the door from inside. Also, the main lift of the hotel was frustrating to use. The lift buttons felt like touchscreen / sensor but were often unable to respond when tapped.
Stayed 2 nights in Apr 2022

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with great service. Management were really good during this time.
Stayed 5 nights in Apr 2020

8/10 Good

Ha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Check in was good and the room clean and tidy. Very noisy as is close to a busy road. Unfortunately the windows in the common areas were left open so the noise was amplified into the room. Breakfast was very basic and the cooked food was cold which means it was prepared hours earlier. Disappointing.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great from front desk to the cleaning staff
Stayed 10 nights in Feb 2020

10/10 Excellent

Marina, Adelaide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service Staff all very good Nice hotel Breakfast suited more to Asian not at all western Pool was ok
Stayed 4 nights in Jan 2020

6/10 Okay

Shaji

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not a good stay. Choose only in desparation
Although it was shown a 24 hrs check-in we were told the rooms were not ready when we walked in around 2 PM. Staff was courteous and asked us to wait for sometime. There were no welcome drinks and we thought we will have lunch by the time. We ordered few items and figured out what would be the quality and standard from the food. Overall lunch experience was not good. By the time we finished lunch, the rooms were ready and we picked up the luggages and moved in. The rooms were clean but bit old. The towels and bed linens were seemed like bought when the hotel was built. They weren't white but grayed over a period of years! Our room was facing a street and directly opposite to another hotel! Many places the walls and roofs started peeling off due to leakages. The main entrance has a pond and the walls have plants adorning it and most pots were empty and gives a bad look. The pics and actual look completely different. Location of the hotel is good as it's closer to many shopping areas, beach and art market. The pool on the rooftop was ok and clean. But you need to remind the staff for towels many times. The breakfast always have mainly Indonesian rice varieties and noodles. We were relying on the toast and made to order omlettes. Always there're shortages for spoons and forks. You need to remind the staff many times to replenish them. The service is overall average and needs lot of improvement.
Entrance
Stayed 3 nights in Dec 2019

6/10 Okay

Elvina

Travelled with family
A very convenient place to Kuta shopping area and eating places . Generally cheap hotel to stay for a few days . Pillows and bed is quite comfortable and there’s a sliding window so at least some fresh air into the room . Staffs are quite friendly. Breakfast was okie not much variety given its a 3.5 star hotel .
Stayed 2 nights in Dec 2019