Hotel berdekatan Teater Boneka Air Thang Long

"The staff is very good and friendly "

"Hotel bills itself as 5-star but in reality is 4 star at best. Our room had no external window (into hallway), very small. Good location, excellent service."

"Great location, fantastic service, caring staff, delicious breakfast with really good cappuccino!"

"The breakfast was very good with good variety of western and Asian options. The location of the hotel is excellent … very close to night market, restaurants and retail. My key objections: (1) I arrived around 11am. Even though the hotel had rooms available for my immediate checkin, the hotel staff insisted not to check us in unless we paid an extra fee. We left our luggage in the lobby and went out for lunch instead. Not the most accommodating staff and management. (2) most rooms in this...

"I couldn’t recommend a better hotel in Hanoi! The property itself was beautiful, spotless, and very easy to find. But what truly made our stay unforgettable was the staff. They went above and beyond to make us feel at home, even remembering each member of our family every time we returned from our daily adventures. Their recommendations for sightseeing were incredible, and their laundry service was quick and seamless—such a huge help while traveling. At one point, we needed transportation for...

"This is truly 5* hotel. The staff is amazing, very helpful and accommodating. The breakfast is great and the view from the restaurant adds to the experience. The rooftop pool is great during hot days we really enjoyed ourselves "

"This property is located in the bustling old quarter but once inside feels like an oasis. The rooms are very well appointed, spacious and have the most comfortable beds. Cleanliness is top notch throughout the hotel. The staff is warm and welcoming and has gone above and beyond to meet our needs. A special shoutout to Kendrick who has been our server on multiple occasions in the 11th floor lounge and restaurant, he’s made us feel very welcome and his service is impeccable. I highly recommend...

"We've stayed here with our 5 year old daughter and received fantastic service from a super friendly staff! The hotel is located really close to our now favourite spots in Hanoi, it's very easy to get a Grab to get you anywhere in the Old Quarter."

"素晴らしいコンシェルジュサービス。 観光もレストラン探し、予約もこちらの要望を適確に理解してくれるので、お任せできます。 そして、Old quarterが目当てならロケーションも最高です。"

"Incredible hospitality and friendly staff. "

"The staff was very nice, they took care of us."

"The staff at the Shining Central Hotel & Spa are all extremely kind. They are very helpful and attentive. The hotel itself was extremely clean and well looked after. We used the spa service as well which was great. They make it feel like a home away from home! "

"We enjoyed the location, right in the heart of old town. It was quiet and calm in the hotel. The staff were fantastic and kind. Gym was small but enough to meet "

"Very clean and helpful staff. No lift for 4th floor rooms. Great breakfast options and rooftop location to eat."

"The staff were so kind and attentive! The room has everything you need. A comfy bed, AC, toiletries, and was very clean! "

"Huge differnce in price that the hotel charges if you go there in person vs if i book through Expedia..almost 2x more expensive through expedia !!!"

"Really enjoyed our stay. Staff are super friendly, and food was great. Hotel rooms were lovely and spacious. We have the luxury escapes deal, which included a breakfast and dinner. This was great for our stay (7 days), would get a little repetitive if having for any longer, but couldn't fault it. Hotel is a little far out from Hoi An, but there is a shuttle service that will take you in, and a taxi is super cheap. There is a spa on site, which we also used twice. Great staff here too, and a...