Hotel berdekatan Lotte Center Hanoi

"The staff is neither well-skilled nor very friendly, even if I have to admit that many problems may arise from the lack of language. We stayed at numerous, so called 5 star hotels in Bangkok and found the Lotte the worst. "

"I arrived at the hotel close to midnight. While the check-in process was quick, the room I was assigned was in very poor condition, it appeared dirty and had a strong, unpleasant odor, similar to a humid, sweaty smell. The breakfast was also disappointing, as the food tasted artificial and of low quality. I have stayed at this hotel before in 2025, but unfortunately, my experience this time was extremely disappointing. The standard check-out time was noon, and I had a work meeting scheduled...

"Everything was great"

"There were shops nearby, mainly Japanese area and restaurants. Our room was on the 6th floor and there was an elevator. The shower was in a full height bath so would be difficult for elderly or anyone physically challenged. Room was very clean with great amenities including a washer/dryer. Our hosts had very little English but were very accommodating and friendly and we used Google Translate. "

"旁邊馬路上就有便利商店，很方便。房間寬敞，床很大，有陽台，十分舒適。但不知是否深夜無熱水，洗澡時水很小。另外希望業主能補滿沐浴乳和洗髮乳，已經用光了。毛巾很粗糙，建議自備毛巾。"

"Friendly staff, spacious accommodations"

"Un lugar excelente con todo lo necesario oara hospedarse ya sea en estancias largas o cortas. Departamentos super equipados"

"2度目の利用です。1フロアに2部屋で今回は最上階8階に泊まりました。エレベーターホールでの話し声が部屋の中でも聞こえる感じです。利用者は気にした方が良さそうです。"

"A top choice for good value on the west side outside the tourist mecca because it's located on a lake and close to the Kim Ma artery. Lake walk takes around half an hour. Once dark, it's very quiet and a few are fishing. An archeological site is marked with some info. Down side is although there are a few places to eat there are few options, though the hotel has a small restaurant and there are a couple of grocery outlets near the Azuyama. This choice was perfect for our purposes - to experience...

"施設もスタッフの対応も良かったですが、1点残念なところが、フェイスタオルが欲しかったです。 ハンドタオルではちょっと物足りなく思いました。"

"Large comfortable place to stay everything clean and modern "

"スタッフの方が親切で、快適に過ごすことができました。"

"Be careful of the access restrictions, not that convenient. "

"部屋は綺麗でした。7階でしたが道路のクラクションの音がうるさい。 ランドリーは洗濯機能だけで乾燥がないので使えませんでした。 バスルームは、バスタブの栓から水が抜けていくのと、給湯器の温度が上がらず水の勢いも弱い、お湯を溜めることはできないのと、シャンプーのみでコンディショナーは備えられていないところが残念でした。あとは、貴重品ボックスがとても小さく、電子キーではなく、普通の鍵だったところが使いにくい。お水は全て無料なところと冷蔵庫の冷えは、良かったです。"