Hanoi E Central Hotel

4.0 star property
Lakefront hotel connected to a shopping centre in Hanoi with a restaurant

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Photo gallery for Hanoi E Central Hotel

Premium bedding, memory-foam beds, minibar, desk
Breakfast, lunch and dinner served
Library
Premium bedding, memory-foam beds, minibar, desk
Front of property
Hoan Kiem Lake and Hanoi Old Town Night Market are located near Hanoi E Central Hotel, which provides a terrace, a library and dry cleaning/laundry services. The on-site restaurant, Cha Ca Lang restaurant, offers breakfast, lunch and dinner. Free in-room WiFi and a bar are available to all guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Room, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Premium bedding
Blackout curtains
Memory foam bed
  • City view
  • Sleeps 2
  • 1 King Bed

Panoramic Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
  • 65 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Memory foam bed
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior King Room without Window

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Premium bedding
Blackout curtains
Memory foam bed
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Memory foam bed
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed
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About the area

Located on a lake, Hanoi E Central Hotel is in Old Quarter neighbourhood and is connected to a shopping centre. Ho Chi Minh Mausoleum is a notable landmark, and the area's natural beauty can be seen at Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.
Map
18A Lo Su Street, Hoan Kiem Dist, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Hanoi Opera House - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.2 km

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive

Restaurants

  • ‪La Bevie Hotel 34 Hàng Tre - ‬1 min walk
  • ‪Bánh Mỳ Bà Dần - ‬1 min walk
  • ‪Food Corner - ‬2 min walk
  • ‪Authentic Hotel - ‬2 min walk
  • ‪Bún Riêu - ‬2 min walk

About this property

Hanoi E Central Hotel

Upscale hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi E Central Hotel provides a terrace, a library and dry cleaning/laundry services. The on-site restaurant, Cha Ca Lang restaurant, offers breakfast, lunch and dinner. In addition to a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Valet parking (surcharge), a round-trip airport shuttle (surcharge) and express check-in
  • Babysitting (surcharge), tour/ticket information and a TV in reception
  • A 24-hour front desk, a computer station and concierge services
  • Guest reviews say good things about the helpful staff
Room features
All guest rooms at Hanoi E Central Hotel offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
Extra amenities include:
  • Memory foam beds and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hairdryers
  • 32-inch HDTVs with premium channels
  • Electric kettles, daily housekeeping and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (VND 300,000 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cha Ca Lang restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 9 floors
  • Built in 2010
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 480000.0 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 912000 per vehicle (return, maximum occupancy 2)
  • Valet parking fee: VND 300000 per night
  • Rollaway bed fee: VND 480000.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

Property is also known as

Elegance Emerald
Elegance Emerald Hanoi
Elegance Emerald Hotel
Elegance Emerald Hotel Hanoi
Emerald Hanoi
Hanoi Elegance Emerald
Hanoi Elegance Emerald Hotel
Hanoi Emerald Elegance Hotel
Hanoi Emerald Hotel
Hotel Elegance Emerald Hanoi
E Central Hotel
Hanoi E Central
Hanoi E Central Hotel Hotel
Hanoi E Central Hotel Hanoi
Hanoi E Central Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi E Central Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi E Central Hotel?

Valet parking is available for VND 300000 per night.

What time is check-in at Hanoi E Central Hotel?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM.

What time is check-out at Hanoi E Central Hotel?

Checkout is at noon.

Does Hanoi E Central Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 912000 per vehicle applies.

Where is Hanoi E Central Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 25 minutes.

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Reviews

Hanoi E Central Hotel Reviews

9.6

Exceptional

9.4

Cleanliness

9.4

Location

9.8

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 274 out of 347 reviews
Rating 8 - Good. 62 out of 347 reviews
Rating 6 - Okay. 8 out of 347 reviews
Rating 4 - Poor. 2 out of 347 reviews
Rating 2 - Terrible. 1 out of 347 reviews

Reviews

10/10 Excellent

CHANGBING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, nice hotel, nice place to everywhere
Stayed 1 night in Oct 2023

10/10 Excellent

Yumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2022

10/10 Excellent

CHANGBING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to lake and eating place and massage
Stayed 2 nights in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, amazing location, stop notch staff! Great place
Stayed 2 nights in Oct 2022

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nicest and central hotel in Old Quarter. Hotel arranged all kind of trip for My family, good service and good prices…
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location, helpful and friendly staff. Will stay here again if we return to Hanoi.
Stayed 3 nights in Nov 2022

10/10 Excellent

Lien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very convenient to most of the places.
Stayed 2 nights in May 2024

10/10 Excellent

Puilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walkable to any tour spots, a lot of restaurants around, hotel provided a list of Vietnamese food in English and Vietnamese name, so I could understand what to order when I went out; free storage suitcase, free breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
 旧市街で立地が良い。スタッフが親切
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff. Special thanks to Lucy for helping us with restos, bars, and sightseeing. Very well located and perfect to discover the town for a couple of days
Stayed 1 night in Dec 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel truly captured Hanoi for me....the hospitality here is at the highest level....the kindest staff....great breakfast....I was sad to leave this place....and I will definitely stay there again as it was everything I could hope for and more...
Stayed 4 nights in Dec 2022

10/10 Excellent

Yeo-Re

very friendly and accomodating
Stayed 1 night in Nov 2023

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this stay was really good. Not full on centre of the Old quarter, but just a jump away from the lake. The staff is very helpful with any questions you have and very kind.

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in centre on Hanoi. Great staff. Good food.
Stayed 2 nights in Jul 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service & Nice Location

Neo and everyone who works here is so kind and helpful. It really made my stay more enjoyable.
Stayed 1 night in Nov 2022

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most pleasant stay here! The concierge made every effort to make my stay enjoyable and even looked after me when I fell sick in Hanoi. I strongly recommend E Central to anyone visiting Hanoi and wanting to experience the Old Quarter.

10/10 Excellent

CHANGBING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everywhere
Stayed 1 night in Oct 2023

6/10 Okay

Sapan

Disliked: Cleanliness
Huge differnce in price that the hotel charges if you go there in person vs if i book through Expedia..almost 2x more expensive through expedia !!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Yutaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied
Stayed 3 nights in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, neighborhood a bit loud but that is Asia. A good value hotel ...not a hostel, not the Metropol.
Stayed 3 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable and convenient

Small Hotel located within a stone throw of everything you want to see in Hanoi. The staff were so helpful and friendly. Nothing seemed too much trouble, from providing umbrellas, to packing breakfast if you were day-tripping early, to booking Grabs, and information and tours. I really enjoyed my stay here, and would certainly make a return booking. Rob and Vanya
Stayed 4 nights in Sep 2022

4/10 Poor

Joe

Disliked: Cleanliness, amenities, property conditions & facilities
breakfast not too many choices wifi really sucks the hotel was ok I stayed at other hotel much better close to every things. Won’t come back again.
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, clean, reasonably-priced digs in Hanoi

This small hotel was our Hanoi home away from home, off and on, for 2 weeks. Excellent location in the Old Quarter of Hanoi, just outside the main tourist section. Close to the lake, shops, and restaurants. Clean and quiet, with a nice breakfast. The staff was excellent - whether for booking tours, tickets, limousines and Grab rides, or re-arranging our scheduled stay - and after various excursions out of town we were welcomed back as old friends. Hanoi E Central is one of the reasons we'll carry fond memories of our visit to Viet Nam back home. Thanks to Lily and all the rest of the hotel staff!
Stayed 5 nights in Apr 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly!

Hotel is definitely 2 stars. not 4 stars. Room and lobby smells of sewage.
Stayed 3 nights in Mar 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Daytime manager, Mr. Son, is 1 of the best manager we’d ever met. He went above & beyond his duty to help us to book our tour to Ninh Binh & store some of our foods that need refrigeration. Thank you for all your help & we’ll see you again on our next trip to vn