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Lavender Central Hotel & Spa

3.5 star property
Travelers can indulge in soothing massages and savor breakfast at this central Hanoi hotel before venturing out to explore nearby Hoan Kiem Lake

Choose dates to view prices

Lavender Central Hotel & Spa offers a peaceful retreat in bustling Hanoi. Guests enjoy rejuvenating spa treatments and morning meals at the on-site restaurant. The hotel provides free in-room WiFi, multilingual staff assistance, and convenient express check-out services.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Room service
The current price is RM190
RM215 total
includes taxes & fees
22 May - 23 May

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for VND 350000.0 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 450000.00 per vehicle (one-way)
  • Nearby parking fee: VND 400000 per night (656 ft away)
  • Rollaway bed fee: VND 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Lavender Central Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Lavender Central Hotel & Spa?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Lavender Central Hotel & Spa on 22 May 2026 start from RM190, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lavender Central Hotel & Spa?

Motorbike parking only.

What time is check-in at Lavender Central Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM.

What time is check-out at Lavender Central Hotel & Spa?

Checkout is at noon.

Does Lavender Central Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000.00 per vehicle applies.

Where is Lavender Central Hotel & Spa located?

Located in Old Quarter, this hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Quan Chuong Gate and Dong Xuan Market are also within 15 minutes. Hanoi Long Bien Station is 13 minutes by foot and Hanoi Railway Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 769 out of 1000 reviews
Rating 8 - Good. 185 out of 1000 reviews
Rating 6 - Okay. 33 out of 1000 reviews
Rating 4 - Poor. 4 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

Reviews

Verified

6/10 Okay

David

Disliked: Staff & service, property conditions & facilities
The breakfast was very good with good variety of western and Asian options. The location of the hotel is excellent … very close to night market, restaurants and retail. My key objections: (1) I arrived around 11am. Even though the hotel had rooms available for my immediate checkin, the hotel staff insisted not to check us in unless we paid an extra fee. We left our luggage in the lobby and went out for lunch instead. Not the most accommodating staff and management. (2) most rooms in this hotel have no windows. They called them interior windows which basically open into a dead area. If you are not claustrophobic, then I guess it’s ok. Personally we prefer windows so we can get some fresh air.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mukesh

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for visiting local hotspots such as puppet theatre and lake nearby , the hustle of old market yet join st far away for the peace Clan comfortable rooms and attentive staff.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Erlend Riksheim

Disliked: Amenities
Dyrt hotell for hva du får. Det bærer preg av å være gammelt med litt dårlig renhold. Internett på rommet fungerte ikke for oss. Spaet er i et soverom og ikke som på bildet. Stive priser og eneste hotellet i Vietnam der de ber om tips i tillegg på spaet. Sparsom frokost. Ville kanskje bodd et annet sted for denne prisen. Ellers ok
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Mai

Liked: Cleanliness, amenities, property conditions & facilities
The hotel location is good, room is small but clean and nice and quiet. The staffs were ok not as friendly and helpful as other 4-5 stars that I stayed around there. Breakfast is ok enough options. Overall I don’t think it worth the price that I paid roughly $80-$90/ night.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christen

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay here, staff were helpful, rooms were lovely, very handy to Hanoi fun
Stayed 1 night in May 2025
Verified

6/10 Okay

Joseph

Liked: Cleanliness, amenities
The room was small and dated, the air conditioner stopped working couple times, but they fixed it, which was nice. The hot water in the shower didn’t last very long, just enough time for one person to take a shower . The Wi-Fi was hit and miss. The breakfast were really good, they had a good cook and waitress. The staff were very nice and helpful with many things, but they seem to wanna overcharge on site seeing tours, so be careful of that!
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are exceptional!! They go above and beyond at every opportunity possible. They created such a warm and inviting space and consistently helped us throughout our stay. 100/10!! I can’t rate them high enough! Don’t hesitate to stay here. It’s fabulous!
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
In a good atea to explore Hanoi
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the traditional style of the building; Tall and narrow. Staff were excellent with good English which was helpful as my Vietnamese is terrible. Rooms were clean and well appointed. Breakfast was very good. Lots of good shopping, restaurants and other tourist attractions in the vicinity.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% Excellent

Fantastic location in the Old Quarter, Excellent service, able to have a late checkout for a small fee. Good choice for breakfast. Will definitely stay there again.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for staying in the Old Quarter. Staff was always helpful. Very adequate included breakfast with several options and everything was fresh.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Henry

Liked: Cleanliness, staff & service
The people and staff really go out of their way to help you with whatever you need. The front desk spoke great English.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of the Hotel. Very modern and clean. It was very close to all the old quarter tourist attractions. The staff was very nice, kind, and very knowledgeable and helpful. They gave us all a list of all best places and a map of all the attractions that we walked to and visited. Thank you! 🙏
Stayed 5 nights in Nov 2024
Verified

8/10 Good

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 1 night in Oct 2024
Verified

8/10 Good

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

shlomi

Liked: Cleanliness, staff & service

Where is the window??

Small room and uncomfort at all. No window!! Therfore no air circulation in the room. Bad! Mattresses not comfort, very used and old. Nice and welcoming stuff. Breakfast was o.k not more than that.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Hinnaneh A

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for price. Rooms are as pictured and comfortable, breakfast is good, and staff are super friendly and helpful.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Lavender Central Hotel in the Old Quarter and had an incredible experience. The location is perfect—right near the bars, and the main street food spots, making it easy to explore the local cuisine & the nightlife in Hanoi. The breakfast was fantastic, offering a wide variety of delicious options. They have a delicious coffee. The hotel is very clean, and the staff are incredibly friendly and helpful. Despite being in the lively Old Quarter, the hotel has a calm and welcoming atmosphere, never feeling overwhelming. Overall, I had an amazing stay and would highly recommend this hotel to anyone visiting Hanoi.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Bo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and a quick check-in. Room was a bit worn but clean with good beds. “Internal window” is for good and for bad. Not disturbed by the intense traffic outside but a bit boring. If you just are in your room for sleep it’s no problem.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Zimmer zu warm, die Wände waren heiß
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応は、とても親切で的確な対応でした。おかげで大変気持ち良く4日間滞在する事が出来ました。
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

HIROYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
旧市街の中心部やホアンキエム湖近くでとても便利なホテルです。スタッフの方もとてもフレンドリー。朝食も美味しい。ビジネスホテル並の料金で、この朝食は凄い。 ターヒエン通りにも近く（徒歩2分ぐらい）毎日ビアホイに通ってしまいました。（ここは自己責任） (^o^)次も必ずここにします。
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Raynaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very wonderful to be in and with its location in the midst of the Old Quarter was a win win for me. Their staff was very wonderful and very helpful. they helped us out with day time activities and any other questions we had. The rooms was very clean as well, a bit small for my taste but it had a very comfy feel so It made me feel relaxed. I would definitely love to come back here again.
Stayed 7 nights in Jul 2024
Verified

8/10 Good

christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi hautnah

Das Hotel an sich ist gut gepflegt und die Betten sind toll. Leider hatte unser Zimmer nur ein Fenster zum Lichtschacht. Das Frühstück ist ok, Fertigcroissants...Die French Toast und das Obst ist unschlagbar. Der Service beim Frühstück ist sehr aufmerksam. Die Lage ist erstmal ein Kulturschock. Wenn man das Hotel verlässt brausen die Roller an einem vorbei, man ist aber in 5 Minuten am See, in 10 im french quater und sofort mitten in der Altstadt.
Stayed 3 nights in Jul 2024