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Crystal Crown Hotel

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Executive Studio | Desk, iron/ironing board, free WiFi
Executive Studio | Desk, iron/ironing board, free WiFi
Deluxe Room (Newly Renovated) | Desk, iron/ironing board, free WiFi
Executive Studio (Newly Renovated) | View from room

Overview of Crystal Crown Hotel

Crystal Crown Hotel

3.0 star property

3.5/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
Map
117 Jalan Harimau Tarom, Johor Bahru, Johor, 80250

Explore the area

  • Popular LocationKSL City Mall5 min walk
  • Popular LocationHoliday Plaza9 min walk
  • Popular LocationPlaza Pelangi11 min walk
  • AirportJohor Bahru (JHB-Senai Intl.)23 min drive

Room options

About this area

Johor Bahru

Crystal Crown Hotel is located in Central District, a walkable area in Johor Bahru with good shopping. Travellers who have shopping on the agenda can visit KSL City Mall and Johor Bahru City Square. Looking to enjoy an event or a game while in town? See what's happening at Tan Sri Hassan Yunus Stadium or Singapore Turf Club.

What's nearby

  • KSL City Mall - 5 min walk
  • Holiday Plaza - 9 min walk
  • Plaza Pelangi - 11 min walk
  • Angry Birds Activity Park Johor Bahru - 3 min drive
  • Arulmigu Sri Rajakaliamman Glass Temple - 4 min drive

Getting around

  • JB Sentral - 6 min drive
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 23 min drive

About this property

Crystal Crown Hotel

3-star hotel in the heart of Central District
Crystal Crown Hotel is located close to KSL City Mall, and provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site restaurant, Kirishima Shuzou, features Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a sauna.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • A front desk safe, 5 meeting rooms and concierge services
  • Luggage storage, a 24-hour front desk and a lift
  • Guest reviews speak well of the proximity to shopping
Room features
All guest rooms at Crystal Crown Hotel feature thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as complimentary wireless Internet access and complimentary newspapers. Guests reviews speak well of the size rooms at the property.
Extra amenities include:
  • Bathrooms with bidets and free toiletries
  • 32-inch LED TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Kirishima Shuzou
  • Chatter Corner CoffeeHous

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (4985 square feet)
  • Meeting rooms - 5

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone

More properties to consider

See similar properties

Policies

Check-in

82% of travellers were happy with check-in
Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Crown Crystal
Crown Crystal Hotel
Crystal Crown Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Johor Bahru
Hotel Crystal Crown
Crystal Crown
Crystal Crown Hotel Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Hotel Hotel Johor Bahru

Frequently asked questions

Does Crystal Crown Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at on 2 Oct 2022 start from RM 181.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystal Crown Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystal Crown Hotel?

Self-parking is free at this property.

What time is check-in at Crystal Crown Hotel?

Check-in is from 2 PM - midnight.

What time is check-out at Crystal Crown Hotel?

Checkout is at noon.

Where is Crystal Crown Hotel located?

Located in Central District, this hotel is within 1 mi (2 km) of Holiday Plaza and KSL City Mall. Plaza Pelangi and Istana Pasir Pelangi are also within 2 miles (3 km).

Can I cancel my reservation for free at Crystal Crown Hotel and receive a full refund?

Yes, Crystal Crown Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crystal Crown Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 40 out of 386 reviews
5 - Excellent 10%
Rating 4 - Good. 181 out of 386 reviews
4 - Good 47%
Rating 3 - Okay. 109 out of 386 reviews
3 - Okay 28%
Rating 2 - Poor. 41 out of 386 reviews
2 - Poor 11%
Rating 1 - Terrible. 15 out of 386 reviews
1 - Terrible 4%

3.5/5

Cleanliness

3.6/5

Staff & service

3.7/5

Amenities

3.3/5

Property conditions & facilities

3.4/5

Eco-friendliness

3/5 Okay

Chun Chiang
Travelled with family
Disliked: Cleanliness
Not recommend
Stayed 1 night in Sep 2022

3/5 Okay

Gwendoline
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall great location of the hotel. However, the cleanliness of the linen and towels can be further improved. Blood stains can be found on sheets.
Stayed 1 night in Jul 2022

4/5 Good

Sen Choon
Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

4/5 Good

Teo
Liked: Cleanliness, staff & service, room comfort
Breakfast is too simple and little. Some dish are cold. Roti taste good.
Stayed 1 night in Jun 2022

3/5 Okay

Daniel, Singapore
Disliked: Amenities, property conditions & facilities
Hotel check-in was slow as there were too many checking in at the same time, at 2 pm. The older man at the counter helped but was confused about how many nights I was staying. The room was nowhere like what I saw on the website; the room was spacious, kind of empty at the same time. They had renovated the rooms, but badly, the bathroom now has a sliding door on the outside of the original door frame and cannot be locked. The water pressure was adequate, not fantastic, and I had to wait 5 to 10 minutes to get hot water, wasting water while it was flowing. The room had no slippers, and the wooden floors were not cleaned, so I had to get a pair of slippers outside. The hotel shops, spas, and all facilities except for the pool are closed, so nothing apart from the room there. The nearest food area by foot is the food store, about 8 minute's walk to KSL Mall. The surrounding areas are all shuttered also. Next time will try New York Hotel or KSL Resort Hotel if staying in JB. They have food stores outside or a mall nearby for supplies. Lastly, if you stay at this hotel, bring your amenities like shampoo and toothbrush as the ones given at the hotel are really not too good, and on day one, there was also no hand soap.
Stayed 2 nights in May 2022

4/5 Good

Kong Chian Philip
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip for SG traveller
5 to 7 mins Walking distance to KSL Shopping Mall. Reasonable buffet breakfast. For all types of travellers. Fast recovery in customer service.
Stayed 1 night in May 2022

5/5 Excellent

KAZUHIKO
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

4/5 Good

Wan
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a day in crystal crown
1.room was nicely renovate with new interior however bathroom door has no lock & not secure. 2.Breakfast was really nice.Have to try their nasi lemak. 3.Walkway going to swimming pool was quite dark but the pool was nice. Have a great time with my daughter.
Stayed 1 night in Sep 2020

4/5 Good

Gan
Business traveller
Liked: Cleanliness, staff & service, room comfort
Value for money. Impressed with room's lighting level especially if one need to do office work in room. However air cond regulator is v user unfriendly
Stayed 2 nights in Jun 2020

4/5 Good

clifford
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020