Villas in Europe

"Excellent overall but one of three elevators was out of service for our entire stay. Many of us just carried our luggage down several flights of stairs on checkout day because the wait for an open elevator was too long. Everything else was five stars. "

"Great location. Great hotel."

"Wonderful stay, conveniently located close to the hub of everything. Great view of the canal. All Staff were very sweet and friendly. Buffet Breakfast was very good and had a very good spread. We thoroughly enjoyed our stay here and in Amsterdam"

"The hotel is in an alleyway off of a high street, the alleyway smells like urine and feaces. The check-in desk is behind a security screen with a security office behind that, the security guard was belching and the staff generally could not care less about you. One of the lifts is out of order and the other lift takes 10 minutes to visit all floors and then back down again takes the same. The rooms are filthy. The window, which is actually more like a door, did not stay shut, so had to sleep all night with it open. Other guests partying in their rooms. The public areas are a complete mess. Trollies filled with rubbish and building materials fill the bar area and hallways. The hotel is a complete joke. This is without a doubt the worst hotel in Birmingham. Do not stay here."

"Great hotel. Fantastic central location. Bar is perfect for socialising. Decent breakfast"

"Breakfast is distinctly average to bellow. Not terrible, not something you’d pay for if you’re not here for work like I was."

"Very clean, location is perfect, staff is very welcoming. Building has a lot of character."

"Hotel was nice and very updated in the rooms. There was large clumps of hair left behind in the bathroom, however, and that was a little off-putting. "

"Nice hotel but a very disappointing bar. Shower was weak, breakfast not very good, evening restaurant menu very limited (we ate out)"